Kings Toyota
Cincinnati, OH
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Just wanted to say how pleased we are with our new Camry purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both purchase and our sales person - Don Tillery. Don was so helpful in finding the exact car that we wanted and then putting together a great deal both on the new car and our trade-in. Don was willing to go to bat for us to get the best deal possible. Don was also extremely helpful in getting the car ready for us to pick up and explaining all the new car features. I also wanted to thank John in the finance department (who we have known for many years) for making that part of the process so clear and suggesting the extended protection plan. More
I cannot say enough about Kings Toyota, and especially my salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. salesman, Dave Henn. I’m in Dayton, so naturally I began my search for a new Prius V locally. One dealership was only interested in talking payment. I’m a numbers guy. I want to know what is behind the payment! Another local dealership worked with me, but seemed to be fixed on selling me a certain unit (Prius hatchback), even when I changed my mind and practically begged to work a deal on the Prius V. And, at the last minute, upped the payment due to a finance office error. That wasn’t going to work! I was ready to give up, but decided to send a request through the Kings Toyota website, presenting my numbers and desired payment. In less than 60 minutes, Mr. Henn was prompt in contacting me to follow up on my request. We discussed the details and he went to work. By the end of the day, he had me right where I wanted to be! He had the car washed and ready. I was set! It was incredible! Dave Henn is also the most patient salesman I have ever dealt with. I got cold feet. I started rethinking the deal. Dave spent time on the phone with me (during one of the busiest weekends of the year, Labor Day) discussing the many questions I presented to him . And the biggest and best surprise is that, while I was messing around with my decision, he saved the car for me! It took me a couple of days, but I came around and picked up my new Prius V. The delivery of any car, purchased or leased, can be a stressful process to say the least. Everyone at Kings was friendly and helpful. Dave met me at the door and took me to see the car. One of the guys in service reviewed my service options. Pam in finance made the hard part much more bearable ;-) Dave then explained the many Prius systems and features to me. It was hard not to purchase from a local Dayton dealer, but Kings Toyota and Dave Henn made leasing a car a most pleasant experience, even for a neurotic, indecisive guy like me! More
Everyone was very pleasant and helpful. However, most of my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowle my dealings were with the salesman, Joe Heckler. I was simply lucky that he was the one I met the first day I went to shop. He was terrific--knowledgeable, straight-forward and forward thinking. I would recommend him to anyone shopping for a Toyota, and would return to work him again if I am in the market for another car. More
This is the fifth car that the Deger family has either leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the bes leased or purchased from Joe Heckler. Each time we were treated in a very professional manner and without pressure to make a decision. Joe is the best at what he does and you can trust him. It was a very good car buying experience working with all the folks at Kings. Jim Deger More
Bruce was very knowledgeable on the truck I bought and questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to questions I had. I was very happy with my purchase and all the staff was very nice and helpful. I would recommend who is looking for a new vehicle to visit and talk to anyone there. More
I found an vehicle on line that I was interested in. Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took Sent in an email and received an almost immediate reply from Greg. He was wonderful to work with. We were about two and half hours away so he took pictures of it and sent to me. He then later did a complete walk around on the vehicle while on the phone with me. Everything I was told, described the vehicle perfectly. Since purchasing the end of May it has taken us to Pigeon Forge Tn, Cherokee NC as well as St. Louis MO. Extremely pleased with the vehicle, the dealership, and the service we received from Greg. Will definitely recommend to my friends and family. It was well worth our drive. Thanks Again!!! More
I visited Joe for my new Prius purchase on the advice of my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects my ex-husband and son who were in the dealership a few weeks ago for the same purpose. When I rode in my son's new Prius, I was sold on all aspects of this vehicle (except how it looks). So I stopped in this evening and met with Joe. This was by FAR the best car buying experience I have ever had. I almost felt like Joe would be fine whether I bought the car or not. He answered my questions, treated me with respect as if I knew what I was talking about, and offered me honest advice. He basically let me drive the boat. I felt absolutely no pressure to make a decision tonight or buy more car than I needed. I felt very fortunate to not have to hear the usual bull that car salesmen so often feed customers. Thank you Joe. You were a breath of fresh air! More
I really appreciated the way Bruce allowed me to sort through the assortment of vehicles I was interested in and then answered all my questions regarding the selected vehicles. He the presented me with s through the assortment of vehicles I was interested in and then answered all my questions regarding the selected vehicles. He the presented me with several purchasing options and together we selected the best option for me. This was an enjoyable experience and I drove away in a new Toyota Camry. Thanks, again! More
I was in the market for a new car and had been to several dealerships looking at different types of vehicles from an SUV to a sedan. I found the car I wanted online and went to Kings Toyota to see it. Michae dealerships looking at different types of vehicles from an SUV to a sedan. I found the car I wanted online and went to Kings Toyota to see it. Michael Donnelly was the sales representative who met me at the car I was looking at. Michael's customer service was outstanding !! He understood my needs with what I could spend on the car I wanted and worked diligently with the numbers and financing to make the deal work for me. Michael was knowledgeable about the process and was able to answer all of my questions. I had recently met with another sales representative at another dealership who was pushy and made me uncomfortable but Michael made me feel at ease and showed that he was not just interested in selling me a car but was also interested in me getting the car I wanted. I believe I got a fair deal on my trade in and the price of the car I purchased. If you're in the market for a new or used car, see Michael Donnelly at Kings Toyota and you won't be disappointed !! My purchase was a 2011 Toyota Camery XLE. More
Forrest was very helpful in helping us find a vehicle in our price range. He did not use pressure sales tactics and was very accomodating. our price range. He did not use pressure sales tactics and was very accomodating. More