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Kings Toyota

Cincinnati, OH

2.7
444 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 444 reviews

July 02, 2014

A reason to return again and again. I have been purchasing Toyota vehicles from Kings Toyota and Chris Vanderveer for the last 10 years. My experiences with Chris has been nothing but ex More

by MB907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Precht, Chris Vanderveer
Jul 02, 2014 -

Kings Toyota responded

Thank you for the great comments. CHRIS VANDERVEER is all you said and more. His customers always have the greatest experience when purchasing a vehicle at KINGS TOYOTA. We can't thank you enough for being a repeat customer and knowing that Chris is one of the main reasons makes it even more special. Regards, Heather T. Chattos Customer Relations Manager

July 01, 2014

The BEST buying experience EVER! I can't thank you Eric for making this new purchase so easy for me! You were honest and gave me everything I wanted! I will send everyone I know your More

by lkuhns07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Kuhns, Eric Driscoll
Jul 02, 2014 -

Kings Toyota responded

Thanks for a great review. ERIC DRISCOLL has that same easy-to-work-with effect on all his customers. KINGS TOYOTA is so lucky have Eric on our sales team and it's so nice to read that our customers agree! Welcome to the KINGS TOYOTA FAMILY! Regards, Heather T. Chattos Customer Relations Manager

June 23, 2014

Too busy for customers I met Bruce when I first took my wife to choose her new Toyota, a couple of weeks ago. He kept telling us how busy he was and that if we weren't buyin More

by killiotp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Blackburn
June 15, 2014

FANTASTIC EXPERIENCE I want to THANK Tom Downs for his patience with our car shopping experience. It was a pleasure working with Tom, even after several visits trying to More

by Milford50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Downs
Jun 16, 2014 -

Kings Toyota responded

It's such a pleasure to receive a review like this. TOM DOWNS always makes his customers feel welcome and non-pressured. KINGS TOYOTA is glad to have a sales associate of Tom's high caliber as part of our sales team and we're glad to read that you agree! Welcome to the Kings Toyota family! Regards, Heather T. Chattos Customer Relations Manager

Jul 08, 2014 -

Kings Toyota responded

It's such a pleasure to receive a review like this. TOM DOWNS always makes his customers feel welcome and non-pressured. KINGS TOYOTA is glad to have a sales associate of Tom's high caliber as part of our sales team and we're glad to read that you agree! Welcome to the Kings Toyota family! Regards, Heather T. Chattos Customer Relations Manager

June 14, 2014

Terrible experience You are running a dishonest business. I tied up my whole day to take a trip out to look at the car I took a week of negotiations through email with F More

by Haufy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred McGhee
May 16, 2014

First experience with a large dealership Prior to visiting Kings Toyota we had always dealt with small, local dealerships but because we were unsure what we wanted to get to replace our curre More

by edfahner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Driscoll
May 21, 2014 -

Kings Toyota responded

WOW! What a great review! KINGS TOYOTA strives to give every customer just the kind of experience you received. With associates like ERIC DRISCOLL and HEIDIE MOWERY, we feel we have the best to offer and you're proof! Thank you so much for such comments and we look forward to having not just you and your wife as ongoing customers, but your relatives, friends and neighbors as future customers. Welcome to the Kings Toyota Family! Regards, Heather T. Chattos Customer Relations Manager

April 29, 2014

ABSOLUTELY HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!! Let me start of by saying that my sales experience at Kings Toyota in Cincinnati was by far the absolute WORST I have ever encountered. Ok, Let's get More

by jennastarr89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Mchone, Fred, Dwayne Stallworth
April 28, 2014

Great Experience This was our 3rd vehicle purchased from Kings Toyota. Darrell Gessell was our salesman each time. We've been buying cars for a long time and by far h More

by ohiogil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Gesell
May 21, 2014 -

Kings Toyota responded

KINGS TOYOTA can only say THANK YOU, THANK YOU, THANK YOU for such an outstanding review of not only the dealership but sales associate DARRELL GESSELL. Our goal is to not only be the best Toyota Dealership in Cincinnati but to have the best in class of sales associates - and we think you'll agree Darrell is just that! Regards, Heather T. Chattos Customer Relations Manager

Jul 08, 2014 -

Kings Toyota responded

KINGS TOYOTA can only say THANK YOU, THANK YOU, THANK YOU for such an outstanding review of not only the dealership but sales associate DARRELL GESSELL. Our goal is to not only be the best Toyota Dealership in Cincinnati but to have the best in class of sales associates - and we think you'll agree Darrell is just that! Regards, Heather T. Chattos Customer Relations Manager

Jul 08, 2014 -

Kings Toyota responded

KINGS TOYOTA can only say THANK YOU, THANK YOU, THANK YOU for such an outstanding review of not only the dealership but sales associate DARRELL GESSELL. Our goal is to not only be the best Toyota Dealership in Cincinnati but to have the best in class of sales associates - and we think you'll agree Darrell is just that! Regards, Heather T. Chattos Customer Relations Manager

April 25, 2014

2014 avalon I recently leased a 2014 Avalon at King's Toyota. Previously I leased or purchased a number of new cars from this dealership and have always experienc More

by boothejw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rutherford
Apr 25, 2014 -

Kings Toyota responded

THANK YOU Mr. Boothe for such an outstanding customer review. It's customers like you, and comments like this, that make working for KINGS TOYOTA such a pleasure. MIKE RUTHERFORD does such a great job of putting his customers at ease, answering their questions and making their purchasing decisions easy - it's our pleasure to have Mike on our sales team...and we think you'll agree! Again, THANK YOU for being part of the WOW FACTOR we want all our customers to experience. Regards, Heather T. Chattos Customer Relations Manager

April 18, 2014

EXCELLENT EXPERIENCE JUST WANTED TO SAY, DEALING WITH DON TILLERY IS A VERY PLEASING EXPERIENCE. VERY PATIENT, AND ADDS VALUE TO THE BUYING DECISION. I WOULD ENCOURAGE ANY More

by TMSABATINI
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Tillery
Apr 18, 2014 -

Kings Toyota responded

WOW! We can't think of a thing to add to your exemplary experience with DON TILLERY except THANK YOU and WELCOME TO THE KINGS TOYOTA FAMILY of satisfied customer! Regards, Heather T. Chattos Customer Relations Manager

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