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Kings Toyota
Cincinnati, OH
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Always recommend Don Tillery!! I was in the market for a new car and looking for something that met my specific needs and was still in budget. Don was awesome in helping me get my n I was in the market for a new car and looking for something that met my specific needs and was still in budget. Don was awesome in helping me get my new used car! More
By far the best experience I have ever had buying a car! From the beginning Doug was nothing but informative. He never made me feel pressured, he actually helped me figure out what car would be most practica From the beginning Doug was nothing but informative. He never made me feel pressured, he actually helped me figure out what car would be most practical for me and my family. Doug was very knowledgeable about every car and its features. It took me a while to make up my mind on which car I wanted and I even changed my mind at the last second, however he never made me feel bad about it. He truly made me feel like he wanted what was best for me and my family. He was very patient. I was approached by many sales reps while at Toyota, however Dave was the only one that made me feel like he was helping me find my car versus selling me on a car. Even after my sale the time and effort on making sure I understood the features of my car was outstanding! I would highly recommend him to anyone in the hunt for a new car!!! He will definitely be the go to for my family and friends. More
2014 Highlander Purchase Purchased my new 2014 Highlander from Kings. Tom Ryan was the rep. Did a terriffic job. Gave a no BS price via email response back to me, gave us g Purchased my new 2014 Highlander from Kings. Tom Ryan was the rep. Did a terriffic job. Gave a no BS price via email response back to me, gave us great advice on which options to pick, Had a problem with the rear mat and he fixed it - no problem. Highly recommend this dealer and rep! More
Uh, not what I was expecting I contacted Kings Toyota in mid December looking for a Corolla. Dave Henn responded that he would take care of me. Over a week later I still hadn't I contacted Kings Toyota in mid December looking for a Corolla. Dave Henn responded that he would take care of me. Over a week later I still hadn't received a quote. I did get e-mail from him but it was always to ask for more information. How much do you need me to tell you to tell me how much YOU are asking for a Corolla? A specific one at that. I told him the stock number I was interested in. After a week of back and forth, I noticed that the car I was interested in was sold. Needless to say I was a little perturbed. I asked him why he hadn't got back with me and if it had anything to do with the fact that the car had sold in the meantime and I got a (in my opinion) terse response that he had other customers to deal with and didn't have time to keep up on my request or what the other salespeople were doing. I hadn't expected him to keep up with it, I simply would have been happy with a quote...which I never received. I see that Dave only has 1 year of experience with Kings and (again in my opinion) it shows. I'm sure the majority of the salespeople are very good, but Dave did not impress me. UPDATE: I have been contacted by a sales manager who has taken over responsibility from Mr. Henn. He has done everything I expected in the beginning. I'm not sure I will be buying from Kings at this point because I have initiated another deal after my initial experience with Kings, but I can say that management has handled the situation to my satisfaction. That being said I would have no problem dealing with them in the future but I personally would not want to deal with Mr. Henn. But that's only my opinion as I have never spoken to him personally. More
Excellent New Car Experience with Bruce Blackburn Bruce Blackburn is a top shelf guy to deal with when purchasing a vehicle. Bruce truly cares and understands how to deliver a professional and enjoyab Bruce Blackburn is a top shelf guy to deal with when purchasing a vehicle. Bruce truly cares and understands how to deliver a professional and enjoyable buying experience. He will work with you to get exactly what you need. Mr. Blackburn is quick to listen and is responsive to your situation and your specific vehicle needs. He delivers a friendly and highly professional sales experience throughout. Bruce has excellent product knowledge, communication skills and provided a top-notch vehicle delivery and training. Bruce values your time and wants your experience to be the best. John Gonzalez in finance was also a pleasure to deal with. He was responsive, courteous and professional in all dealings. More
Excellent inventory knowledge and exceptional listening Greg greeted us within 2 minutes of arriving on the lot. My wife was looking to replace a car that was totaled and she insisted on a manual transmiss Greg greeted us within 2 minutes of arriving on the lot. My wife was looking to replace a car that was totaled and she insisted on a manual transmission. Out of nearly 450 vehicles Greg knew of 6 of the top of his head. After listening to our current circumstance, Greg guided us expertly through the sales process without being judgmental. At no time did we feel pressured to make a decision and when all the paperwork was signed and keys handed over; we have no problem recommending our friends and family to Greg. More
Joe Heckler is the best! Second time I've purchased from Joe Heckler and would not use anyone else. Joe is the main reason I buy a Toyota. He is always friendly, professional Second time I've purchased from Joe Heckler and would not use anyone else. Joe is the main reason I buy a Toyota. He is always friendly, professional and the price is always the best you'll get anywhere. I will be back to see Joe next time I'm in the market. Gary Smith in finance was very helpful as well considering we had just moved from California and living in.a hotel with no address. Thanks to a great team. Regards, Vic Manningham More
New Truck Purchase - In and Out in 45 Minutes! Time is important to me... So after calling the dealership to confirm they had the new Tundra I was most interested driving in stock, I moved quickly Time is important to me... So after calling the dealership to confirm they had the new Tundra I was most interested driving in stock, I moved quickly to discuss purchase options and committed to the sale. We scheduled a time that was most convenient to me to review and authorize the paperwork. Upon arrival to their new car showroom I literally set the stop watch on my phone - it was my mission to get in and out, fast and clean... My mode of efficiency was acknowledged amongst my assigned sales person, and to my surprise was honored in the way of a 45 minute experience. Kings Toyota has set a new bar in my book… Now there is no reason a new car dealer should take more than 45 minutes to process the exchange of capital for depreciating asset. I love my new truck and am satisfied with my Kings Toyota experience. More
Best buying experience! We truly enjoyed buying a car from Carl Rinaldi and the Kings Toyota dealership! He made the process painless so we actually got to enjoy it! We wil We truly enjoyed buying a car from Carl Rinaldi and the Kings Toyota dealership! He made the process painless so we actually got to enjoy it! We will definitely be back to purchase our next vehicle! Thank you for all your hard work! More
Greg Halko This is the first auto purchase experience we have had that was genuinely professional and friendly with none of the typical less desirable auto purch This is the first auto purchase experience we have had that was genuinely professional and friendly with none of the typical less desirable auto purchase practices that we typically experienced. Greg was pleasant, very helpful and knowledgeable. He was thorough, kept us informed and follow-up throughout the process. The wait for signing final documents was longer than expected; would be nice to find a way to expedite that. Would definitely recommend Greg to others........... and as a result Kings Toyota. Greg makes a great impression for Kings. More