2,245 Reviews of Kings Nissan - Service Center
Unreliable Took my car to service and they brought it to me all lights on the dashboard on including a warning for engine failure. It was only the car 2nd servic Took my car to service and they brought it to me all lights on the dashboard on including a warning for engine failure. It was only the car 2nd service. They just took it back and after 5 mns told me the mechanic forgot to reset it without any apology for inconvenience. With a scheduled appointment for service, 2 hours and 15 mns later nobody ever touched the car. No one came to explain what was going on, when I went asking the only answer was I had to wait, they'll take care of my car next. They really need to improve the quality of their service. More
Car service Excellent car service that is speedy. Get car done in short time!!!!Asked me what I needed in courteous manner and respectful at all times. Excellent car service that is speedy. Get car done in short time!!!!Asked me what I needed in courteous manner and respectful at all times. More
TOP NOTCH SERVICE Always a great experience here. As far as the service dept. goes, you ALWAYS get a fair shake by people that know what they are doing and fix your ca Always a great experience here. As far as the service dept. goes, you ALWAYS get a fair shake by people that know what they are doing and fix your car by the book. No guesswork here, these mechanics are top notch. Is it cheap?...no, but they're fair with their pricing (but what is cheap today when you want quality?). You have peace of mind knowing the job is done well by ASE-certified mechanics using only genuine Nissan parts. I have been going here for 9 years now and bought a new Maxima here last year because the service is that good. I also had a great sales experience and was treated very fairly. Take it from a Mechanical Engineer...I wouldn't bring my car anywhere else. More
Great place for service! Atnan always helps you out and makes sure your car gets taken care of. There's always an option to drop the car and come back or wait. Atnan would let Atnan always helps you out and makes sure your car gets taken care of. There's always an option to drop the car and come back or wait. Atnan would let you know if the service will take a long time, so that you won't be waiting there all day. I always go to him to get my car serviced. Won't go anywhere else! More
Service with a smile! As you walk through the door, Atnan great you with a smile. He is knowledgeable, and is interested in doing what's best for his customer. As you walk through the door, Atnan great you with a smile. He is knowledgeable, and is interested in doing what's best for his customer. More
The Best Dealership for Sales & Service in Tri State Area When you 1st walk in you are greeted with a smile and taken right to the desk for check in. They are courteous, friendly, don't rush you to get to the When you 1st walk in you are greeted with a smile and taken right to the desk for check in. They are courteous, friendly, don't rush you to get to the next person, and are very thorough in explaining every detail as to what to expect. You are offered coffee 7 a seat in their waiting room that has wi-fi & a big screen tv with comfortable chairs. They give you updates while you are waiting and will not do a stitch of work without explaining it to you & even showing you the issue. They then give give you the time frame of work to be done & cost with payment options. When the work is done it is usually ahead of time, done right the 1st time, and the car is cleaner than when you brought it in. Great family owned business that I fully recommend. More
Excellent dealership for sales and service I have purchased my last 2 Nissan vehicles from this dealership. They are a pleasure to deal with - knowledgable, friendly and no "high pressure" sal I have purchased my last 2 Nissan vehicles from this dealership. They are a pleasure to deal with - knowledgable, friendly and no "high pressure" sales like I have experienced in the past at other dealerships. Ditto the service department. They perform the appropriate service for your vehicle and don't try to "nickle and dime" you with unnecessary extras. More
Bad Service Experience This was the first and last time I will go to this Service Department. I brought my Sentra in for an oil change and complimentary tire rotation and u This was the first and last time I will go to this Service Department. I brought my Sentra in for an oil change and complimentary tire rotation and upon arrival I was informed that the service would be completed within two hours. Despite the fact that they prominently promote on their signage and website that they provide "expert and reliable express oil change service," this routine maintenance service was not completed until almost 3 and 1/2 hours! My previous experience for the identical services at New Jersey Nissan dealers has been always completed in under one hour. The Service advisor was far more interested in selling additional pricey repair services than overseeing the completion of the requested services. More
Service like no other! Atnan is an amazing service advisor. Very professional courteous and honest. I love bringing my vehicle to Kings and recommend my friends to do their Atnan is an amazing service advisor. Very professional courteous and honest. I love bringing my vehicle to Kings and recommend my friends to do their service here as well. The receptionist kristal is very kind sweet and friendly. More
Great service! I know I can always receive quality service as well as honest service. They never try to talk me into service that I don't need. I know I can always receive quality service as well as honest service. They never try to talk me into service that I don't need. More