Kings Nissan - Service Center

Nissan Service I'm writing to commend Donnie at Nissan Service on Coney Island Avenue. I brought my Frontier in this morning 8/8/17 and as is always the case, he to I'm writing to commend Donnie at Nissan Service on Coney Island Avenue. I brought my Frontier in this morning 8/8/17 and as is always the case, he took care of me in a very polite and professional way. The main reason why I have been buying Nissans for the last 20 years + is because of this gentleman. I'm not crazy about other aspects of Nissan, but the service guys led by this very nice guy is fantastic. More

I waited while my car was being serviced I went to the Nissan service center at 2887 Coney Island Avenue and was helped by David Wong. My car was serviced for a broken door handle which they I went to the Nissan service center at 2887 Coney Island Avenue and was helped by David Wong. My car was serviced for a broken door handle which they fixed at no charge as a one-time good will act. They also performed a recall service. I waited 1 1/2 hours in total and was treated with kindness and respect. I highly recommend this service station. More

Great customer service I have been using Kings Nissan service center for ten years and always receive excellent service. Atnan Guze is the best service adviser there I ever I have been using Kings Nissan service center for ten years and always receive excellent service. Atnan Guze is the best service adviser there I ever dealt with. Professionalism and courtesy are his greatest points. Always follows-up on the progress of service or repair. Great customer service! Thank you very much. More

Outstanding At an Guze is outstanding in his customers services to the customer. I would recommend this service center to a friend. This service center is very At an Guze is outstanding in his customers services to the customer. I would recommend this service center to a friend. This service center is very clean. More

Service Review I've been going to Nissan for 5 years. Atnan the service adviser is the best. The mechanics are all excellent. All work completed promptly. I've been going to Nissan for 5 years. Atnan the service adviser is the best. The mechanics are all excellent. All work completed promptly. More

person atnan I've been going to the Nissan at 2887 coneyisland ave bklyn ny 11235 for 10 yrs dealing with the same person. I do my repairs my inspections and have I've been going to the Nissan at 2887 coneyisland ave bklyn ny 11235 for 10 yrs dealing with the same person. I do my repairs my inspections and have reccomended my brother as well whose been using them he also has a Nissan. he's an exceptional person and an asset to the company he's very proffessional as well. He definitely should get a raise or any promotions he actually deserves it. I'm extremely very happy in always dealing with him. More

Excellent Service I came in for an inspection and had an engine alert light. Carmine was very attentive and knowledgeable about our car. He put me and my wife at ease. I came in for an inspection and had an engine alert light. Carmine was very attentive and knowledgeable about our car. He put me and my wife at ease. Thank you Kings Nissan and thank you Carmine More

Lacking in competence and responsiveness To frame this, my 2016 Rogue had a complex problem which was eventually discovered to be a combination of electrical damage from a collision and a tra To frame this, my 2016 Rogue had a complex problem which was eventually discovered to be a combination of electrical damage from a collision and a transmission failure. On a positive note, the car was ultimately fixed, and my service advisor Atnan Guze always picked up the phone when I called, even when he had nothing good to tell me. He was also friendly and seemed to genuinely feel bad about my experience. A number of factors left me thoroughly dissatisfied. It took the mechanics over a month and 4 visits to figure out what was wrong; each time I took the car home I was told the issue was fixed only to discover the issue reappear in a day or two. I was not provided with a loaner vehicle despite multiple discussions with both the service center and asking to talk to the general manager or owner (neither of whom returned my call). I was asked to pay out of pocket for one f the early trips to the service center, instead of submitting a supplemental report through auto insurer. It is true that I agreed to pay, but I did not know better and the service advisor knew very well the car was in a collision. At best this was sloppy service, at worst taking advantage of a naive customer. I eventually got to speak with the service manager Chris, twice. The first time was mid-saga, and he told me the issue was fixed and he was 99% certain. It wasn't. The second time I spoke with him in person about getting back the out of pocket payment that should have been billed to auto insurance. He was polite and promised to talk to the insurer and to the owner, and get back to me in 2-3 business days. He didn't. The whole thing left a very bad taste in my mouth, and made it pretty rough for me to get to work in time for that month. One to the times after the car was 'fixed' I drove to work and got stuck in the middle of the Belt, barely made it back and took the train to Manhattan. All of the patients for the first 2 hours of that day had to be rescheduled which really upset me. Anyway, I certainly will not return to this dealership ( I have been a customer since 1997...), and will probably not get another Nissan when my lease runs out. More

Excellent Service from Atnan Guze!!! I want to thank you to Atnan Guze for his outstanding performance and excellent service!!! Atnan is a true professional and definitely deserve a Gr I want to thank you to Atnan Guze for his outstanding performance and excellent service!!! Atnan is a true professional and definitely deserve a Great Acknowledgement from Kings Nissan Family Your Loyal Customer! More

Great experience My air conditioning repair was done quickly and efficiently. Chris and Carmine were pleasant and extremely helpful. They did a good job at a great pr My air conditioning repair was done quickly and efficiently. Chris and Carmine were pleasant and extremely helpful. They did a good job at a great price. It was a pleasure dealing with them. More