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2,271 Reviews of Kings Nissan - Service Center
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November 27, 2017
good service brought my car in for scheduled service, i was taken care of quickly, my car was ready in less than 3 hours. service personnel covered my floor mat, s brought my car in for scheduled service, i was taken care of quickly, my car was ready in less than 3 hours. service personnel covered my floor mat, seat, & steering wheel to keep them clean. service was very professional. waiting room was clean and comfortable. i will go back there again next time i need service. More
by Brad Herman
Employees Worked With
Winston Robinson
November 27, 2017
Great Service I always have a great experience bringing my Nissan in for service. Always easy and my car is always ready within a few hours. Nani is always friend I always have a great experience bringing my Nissan in for service. Always easy and my car is always ready within a few hours. Nani is always friendly and pleasant and makes my service experience so efficient and non-stressful!! More
by hassie1212
Employees Worked With
November 27, 2017
Great service, great people, great work , special thanks to Atnan Guze at the front desk, always give me the biggest smile, and sincere advice about what need to be done for the car, for a g , special thanks to Atnan Guze at the front desk, always give me the biggest smile, and sincere advice about what need to be done for the car, for a girl have no idea about car, he is huge help More
by Ycubed
Employees Worked With
November 27, 2017
Always a good experience I went in for an oil change and bulb change. The service as usual was excellent and on point. It is always a pleasure to walk in and know that you ar I went in for an oil change and bulb change. The service as usual was excellent and on point. It is always a pleasure to walk in and know that you are going to get good customer service. Antwan was sufficient and he always let me know the status and what needs to be done. More
by LilahBk
Employees Worked With
November 27, 2017
Very Professional I took my Maxima in for service and have to say I am liking the changes in the service department. Service advisors are in tune with customer needs. I I took my Maxima in for service and have to say I am liking the changes in the service department. Service advisors are in tune with customer needs. I have no clue about cars but I did know I had a leak. I was taken into the actual shop and Winston was not only able to show me the leak but also explain what was leaking and why. Cost me more than i wanted to spend, but at least I know what I spent my money on. More
by Nkamal
Employees Worked With
Winston Robinson
November 26, 2017
Long wait When I pulled up to the poorly marked driveway I was not greeted by anyone. I sat in my car for a few min before getting out and walking into the shop When I pulled up to the poorly marked driveway I was not greeted by anyone. I sat in my car for a few min before getting out and walking into the shop to see where I’m supposed to go for service. A valet or mechanic... not sure... yelled from across the shop “bring it in,” pointing at the garage door that was closed. After finally giving over the car the guy told me to go into the office, which is just a waiting area with a service counter. The woman behind the counter, Kim, told me she’d be with us shortly. After about 10min (now 15-20min since pulling up to service) she asked what the problem was and stated it would take 1-1.5 hr to replace the battery on my car that is less than 2 months old. That is ridiculously long to change a battery on a brand new lease. Regardless, we ended up having to walk outside to a nearby deli because there were no seats available in the waiting area and I had my baby with me. After and hour and 45min my husband walked up and asked how much longer it would be because we needed to head home asap to feed the baby. Kim stated “They’re changing the battery right now, it will just be a few more minutes.” After another half hour, I walked up to the counter asking how much longer and Kim, with a nasty attitude stated it would be a few more minutes. I explained she said that a half hour ago and she shrugged and said it would be a few more minutes with no sense of urgency. After a few min I walked up again stating I need my car immediately because the wait was not reasonable and my baby needs to eat... she simply said “I can’t do that” and shrugged again. I asked again and asked to speak to a manager and she said ok and walked away. When she returned 5 min later she handed me a receipt and told me my car was outside, completely disregarding my concerns. I will NEVER return to this dealership for service. I’ve worked at a dealership for over a decade so I know how good service should go, I even know that sometimes things take awhile and service isn’t great but this was absolutely unreal. More
by Cjegpsych
Employees Worked With
Kimberly Bachan
November 25, 2017
Great service Had a great experience with my Nissan maxima Winston made me feel safe and helped me with all of my question I will definitely come back and will refe Had a great experience with my Nissan maxima Winston made me feel safe and helped me with all of my question I will definitely come back and will refer people their .. More
by Joahanna
Employees Worked With
Winston Robinson
November 23, 2017
Great Customer Service Thank you for the great customer service , timely response and scheduling. Atnan Guze was very attentive, explained the processed and the timelines to Thank you for the great customer service , timely response and scheduling. Atnan Guze was very attentive, explained the processed and the timelines to compete the work. More
by Xterra123
Employees Worked With
November 23, 2017
convenient, fast and kind! This dealership is so accessible, I was able to make an appointment right away and then was greeted with the friendly face of Atnan, who helped me fig This dealership is so accessible, I was able to make an appointment right away and then was greeted with the friendly face of Atnan, who helped me figure out exactly what service I needed. Everyone I interacted with was friendly and helpful and the labor was done quickly. Thank you Atnan and thank you King's Nissan! More
by Tory
Employees Worked With
November 21, 2017
Nani is the best service advisor and Kings Nissan is the best service center in the all Tri-State area. I am buying a new car of the same maker specifically because I would like to c and Kings Nissan is the best service center in the all Tri-State area. I am buying a new car of the same maker specifically because I would like to continue services in the King Nissan. More
by Valentin Sazhin
