Kings Mazda
Cincinnati, OH
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My service coordinator was friendly and listened. They completed my oil change in a timely manner and the waiting area was clean and inviting. completed my oil change in a timely manner and the waiting area was clean and inviting. More
Overall experience was very pleasant. John is a great person to work with. We drove from another state to pick up the car, so we made an appointment and asked to prepare all the documents beforehand so w person to work with. We drove from another state to pick up the car, so we made an appointment and asked to prepare all the documents beforehand so we can drive off right away. However, it took about 3,5 hours to go through the whole process. That was the only disappointing thing but other than that the communication over the phone and on sight was great, and I am happy with the purchase! More
The sales person was highly professional and one could tell she was very interested in our needs. The person who presented information on the warranty and on extra protection we could acquire was very in tell she was very interested in our needs. The person who presented information on the warranty and on extra protection we could acquire was very informative. More
I when in for an oil change and felt the associate was constantly trying to "sell" me on things I did not need. Highly disappointed in the service and even friendliness of the staff - is it so hard to say constantly trying to "sell" me on things I did not need. Highly disappointed in the service and even friendliness of the staff - is it so hard to say "have a good day" or "sorry for your inconvenience"? More
Have been going to them for years and generally have no issues. I know they were having computer issues, but wasn't really expecting an hour appointment to take 2 hours. issues. I know they were having computer issues, but wasn't really expecting an hour appointment to take 2 hours. More
Mark and the team at Kings truly made my out-of-state and online car buying experience perfect! The team was engaged in the sale and delivery for 3 weeks. All questions were answered with integrity and overa online car buying experience perfect! The team was engaged in the sale and delivery for 3 weeks. All questions were answered with integrity and overall the experience was 5-star! More
Tom Ziegler was professional, honest, and knowledgeable. Smoothest car buying experience thus far. Great team to work with. They have gained a long term customer! Smoothest car buying experience thus far. Great team to work with. They have gained a long term customer! More