Kings Mazda

Jeep Liberty John Koz was a pleasure to work with and was super nice! It was an overall great car buying experience! Would definitely buy from this dealership agai John Koz was a pleasure to work with and was super nice! It was an overall great car buying experience! Would definitely buy from this dealership again! More

Excellent Experience!! Jerod was a great help and answered all my questions. He provided quality service and made me feel comfortable. I would recommend anyone looking for a Jerod was a great help and answered all my questions. He provided quality service and made me feel comfortable. I would recommend anyone looking for an honest salesman to see him. I am completely satisfied with the dedication to detail and professional service that each member of Kings Mazda provided me. More

The worst experience with a service center!!! On 9/10 I took my Mazda 5 in because my ac/heater blower had quit on me. I also asked them to make me a key, and asked them to attach my front lisence On 9/10 I took my Mazda 5 in because my ac/heater blower had quit on me. I also asked them to make me a key, and asked them to attach my front lisence plate. I was told the key would be about $250, but they would attach the lisence plate for free. Although, I thought that was a lot of money for a key, I wanted a second key. I said okay, make the key and attach the plate. They did their diagnostic, which was $70. And I was told that if I had the work done, that may be taken off the final bill. The "service specialist" Josh, told me that they had checked everything. The only thing that it could be was the blower motor, and that would cost me about $450. I made an appointment for 8am on 9/17. I was told that it would be a 2 or 3 hour job. I was then given the bill for the diagnostic and the key. The $250 key, with tax and labor, was actually $340. Who knew that there was more than $100 labor to make a key. Wow. And they did NOT attach my front plate. I dropped my car off on 9/16, expecting my car to be done by 10 or 11 the next morning. I was called at 9:30am, to be told that they didn't have the part. Again, wow. I was told they could have it the next morning. I was promised that my car would be done by noon, the following day. I had taken the day off, and had plans for that afternoon. But with no car, my plans were down the drain. Ok, next day. I was called at 2:30pm. It was not the blower, it had to be the module. So much for the "diagnostic" I was then informed that this part was about $800. With labor, the bill would be about $1200. I flipped out. I will say, they did get me a rental car. I was told that my car would be done 9/22. I was not happy, but at least I would have a way to work, and to get to my various other commitments. Fast forward to 9/22. I was called at 1:10 pm. My car was finished. Yea!! A couple of hours later, I went pick it up. I asked, "did you attach my front lisence plate? " The gentlemen looked at my paperwork, and it indeed said that it had been done. Then I was presented with the bill. $1165.55. I asked if they could at least take the diagnostic fee off. Of course, I was told NO. He said, "we paid for the rental car!" As if to say, WHAT MORE DO YOU WANT? I paid the bill. So, altogether I had given them $1575.65. Then, Josh went to get my car. And you guessed it. NO PLATE. He told me "we forgot about the plate, and we don't have the right bracket in stock. We could order it. It would cost you about $40. You can bring it back sometime next week." So from 9/10 until 9/22, they didn't have the time or the thought to order it? And I was told at the beginning that it would be done for free. I was highly annoyed and took mr car and left. More

Two thumbs up!! My experience at kings mazda was great! Jerod was very helpful! I drove away in what I was looking for! Here's two thumbs up for ya! ?? ?? My experience at kings mazda was great! Jerod was very helpful! I drove away in what I was looking for! Here's two thumbs up for ya! ?? ?? More

My new cx3!!!!!! John Adams was a great salesman. He showed me all the features on my car and explained them until I understood them. The whole dealership was very fri John Adams was a great salesman. He showed me all the features on my car and explained them until I understood them. The whole dealership was very friendly. More

Exceptional Experience Everyone treated us great from our sales rep Art Husted to Kris Miller the sales manager and Ian in Finance. We were deciding between another brand an Everyone treated us great from our sales rep Art Husted to Kris Miller the sales manager and Ian in Finance. We were deciding between another brand and the CX-5. To put it plainly the other dealership lied to us and treated us like we had no choice but to take the new offer which was not what they had originally said it would be. It was one of those buying experiences you always dread when it comes to buying a car. Well we did have a choice and went right to Art who honored our original deal and gave us a better deal on a CX-5 with everything on it. They bent over backwards to get the right car for my wife and gave us a great deal on it. We could not be happier with the car and the people of Kings Mazda. It was great to be treated with respect and also have fun buying a car. I definitely recommend Kings Mazda and Art Husted. More

Great Purchase Experience I identified the Mazda 3 I wanted on the Internet. I called Mark Knox and told him I lived in Louisville and could not make the drive to Cincinnati fo I identified the Mazda 3 I wanted on the Internet. I called Mark Knox and told him I lived in Louisville and could not make the drive to Cincinnati for 3 days. I asked him if he would take the car off the lot if we were able to agree on a price over the phone. We agreed on a price well below dealer retail, I made a 500 dollar earnest payment will th a credit card and Mark took the car off the lot. When my son and I drove up to purchase the car the following Saturday, Jerod Graber had it cleaned, detailed, and sitting right in front and center of the showroom floor. He went over every feature of the car with my son. Both Mark and Jerod were exceptional. The gentleman I spoke with in finance was exceptional as well. He offered me the lowest rate I've ever had on a car loan. We were out of the door of the dealership in approximately one hour. Best car buying experience I've had in my life. More

Great buying experience I just purchased a 2012 Scion xB from Kings Mazda. The sales man Matt Phillips was great. The car was off site on my 1st visit but he was able to ge I just purchased a 2012 Scion xB from Kings Mazda. The sales man Matt Phillips was great. The car was off site on my 1st visit but he was able to get it back promptly for me to check out. After test driving it and checking around for comparable deals, I decided to come back and make the purchase. Matt worked with me to get a good deal on the car. Everyone I talked with at the dealership was professional, courteous and polite. I would definitely recommend them to anyone looking for a car. More

Best dealer experience I've had. Very polite and professional, went above and beyond to help me make sure my family got a car to fit our needs. I would definetley recommend this deale Very polite and professional, went above and beyond to help me make sure my family got a car to fit our needs. I would definetley recommend this dealership and I would recommend Danny Helton as your sales rep he's great!!!! Thank you!!! More

Love my "new" Mazda3! I had done most of my research by the time I came to Kings Mazda so that made the process much quicker and easier. I test drove 2 cars and that was it I had done most of my research by the time I came to Kings Mazda so that made the process much quicker and easier. I test drove 2 cars and that was it! Tim and I went into negotiation and within a couple hours I had traded in my old car and left the lot with my 2012 Mazda 3! More