Kings Mazda

Pushy Salesman I was in market for a Cx5 , the salesman was way too pushy and degraded other vehicles i was considering without any material reasons. Glad I purchase I was in market for a Cx5 , the salesman was way too pushy and degraded other vehicles i was considering without any material reasons. Glad I purchased it elsewhere. More

wonderful experience I had a great experience with Kings Mazda and would definitely return. This the first Mazda car I've purchased and will not be my last. The salesman w I had a great experience with Kings Mazda and would definitely return. This the first Mazda car I've purchased and will not be my last. The salesman was very knowledgeable and helpful, and had pretty good sense of humor to go along with it :-) Everyone there was very helpful and friendly and I would highly recommend anyone looking for a Mazda to shop there. More

Great place really helped me find the best car worth the 4 hours I love my new car it's great and awesome !! Perfect car place really helped me find the best car worth the 4 hours I love my new car it's great and awesome !! Perfect car More

Really Helpful - and patient I was stuck on a scooter (really) after surgery. I contacted Kings and ended up in email traffic with John Adams. He was extremely helpful and was pat I was stuck on a scooter (really) after surgery. I contacted Kings and ended up in email traffic with John Adams. He was extremely helpful and was patient with me as delay upon delay kept me on the #$$#@ scooter for 12 weeks. I ended up buying elsewhere but would recommend that people include Kings (and John Adams) in their Mazda list... Bill More

good agent and good test drive Purchased my car from young Igor. I left it there after purchase because of a vacation trip. He took care of being able to leave my car there after Purchased my car from young Igor. I left it there after purchase because of a vacation trip. He took care of being able to leave my car there after purchase. More

New car for our Daughter!! This is the third car we've purchased from King's Mazda in 2.5 yrs. John is great and we would recommend him for your car needs! Thanks John!! This is the third car we've purchased from King's Mazda in 2.5 yrs. John is great and we would recommend him for your car needs! Thanks John!! More

good experience I appreciated the no pressure, just information attitude of Jerod. He was easy to work with and I love my new Miata. Thanks for everything. I appreciated the no pressure, just information attitude of Jerod. He was easy to work with and I love my new Miata. Thanks for everything. More

My experience at Kings Mazda I went to Kings Mazda to purchase a used vehicle that I saw on their website. When I saw it, I LOVED it! I took it for a test drive with Danny Helton I went to Kings Mazda to purchase a used vehicle that I saw on their website. When I saw it, I LOVED it! I took it for a test drive with Danny Helton in the back and the car made a clunking noise while I was driving it. He told me that a rubber bushing needed to be replaced and it was completely safe to drive and every vehicle they have goes through an inspection. When I sat down with Danny I had them take money off of the price because I knew I would have to get the bushing replaced. They took $200 off. I went home with the car completely satisfied even though I knew I would have to get the bushing replaced. I took the car to my mechanic that my family and I have been going to for years to replace the bushing. They called me 20 minutes after having it in the air and told me that the left axel is bad and is also leaking transmission fluid. They told me the car is unsafe and to not drive it until the axel is fixed. If Kings Mazda inspected this vehicle they would have easily seen that there was a leak. If my macanic could see it, they should have seen it and fixed it. I had to get the car towed to Kings Mazda because I live on the West Side of Cincinnati which is about 40 minutes away. The tow cost $144. Kings Mazda Service department replaced the left axel and sealed it to prevent any more leaking. Tim was very nice and helpful and called me to keep me up to date with my car. I asked to speak to someone about getting reimbursed for the tow and they told me I had to speak to the used car sales manager. Of course he was not in at the moment so I left the receipt for the tow with another salesman and they said the manager would get back to me. That didn't happen. After a few days I took my car back to my machanic to look at it again because now I don't trust Kings Mazda and it is STILL leaking. They replaced the axel but the axel moved around and wasn't staying in place like it's supposed to. My machanic physically moved it around and said, "it should not be doing this". My machanic said it could be something inside of the transmission that holds the axel in place and I need to take it to a transmission shop. The clunking noise that the car makes isn't even the bushing, it's the sway bar end link on the left side that needs to be replaced. So that was just ANOTHER thing needed to be done to this car. At this point I am completely frustrated, upset and so disappointed with my big purchase. I called and talked to about 5 different people at Kings Mazda because the used car sales manager, James Anderson, was never available. My machanic even called to talk to someone about where to take it or if they take the car back again and fix it themselves. Finally they said that they have no transmission guy to fix the car and if my machanic found a transmission shop, they would pay only up to $300 to get whatever needed to be fixed. My machanic sent me to a transmission shop to get my car fixed and for them to figure out exactly what was wrong with the car. It was a cat and mouse game trying to get a hold of James Anderson to have him pay for the repairs or talk to the lady at the transmission shop about the costs. I also still needed to get reimbursed for my $144 tow. That was almost the cost of one of my car payments. Trying to get my money back from James Anderson, again was a cat and mouse game. When I did get ahold of him he told me I needed to fax the tow receipt to him. The lady that answers his phones didn't even know his fax number. So I had to call back later. I felt like I was a constant bother to him which I was because they sold me a car that I couldn't even drive. My car has been in the shop more than I have driven it. I've only had the car for about 2 to 3 weeks at this point. I haven't even gotten my paperwork in the mail yet. Finally I received a check in the mail for $144 for the tow. Through all of this the only helpful people at Kings Mazda were Matt from the finance department, who helped me get in with the service department when I needed to get the axel replaced and Danny Helton, my salesman. If the company refused to reimburse me for the tow he was going to give me the money from his own pocket. I shouldn't have to pay for a tow to Kings Mazda considering the reason it's getting towed is because they sold me an unsafe car that I couldn't even drive back to them to fix. So far having this car I've had to get the front left axel replaced and sealed, get a rubber bushing replaced and I also have to get the sway bar end link replaced. I would have never purchased this car knowing it had all of these problems. I would hope no one would sell me this car knowing it had all of these problems but Kings Mazda did. They either knew and didn't care or didn't know and didn't inspect the car whatsoever. Even though I am 23 years old I have purchased a car before and have great credit and could have gotten whatever car I wanted. I felt like I wasn't taken seriously. I work everyday and thought I was purchasing a safe and reliable car. That's why I went to Kings Mazda. I had to inconvenience myself and other people asking for rides because my car was constantly getting worked on. I bought a car so I could drive it. I drove 40 minutes to look at this car because I heard good things about this dealership. I will not be back and I'm glad all of it is over. More

very good used car buying experience Bought a 2005 Hyundai sonata for my son , Jared was my sales rep , very easy to work with ,I did not feel pressured into buying a car , it only took a Bought a 2005 Hyundai sonata for my son , Jared was my sales rep , very easy to work with ,I did not feel pressured into buying a car , it only took about a half hour to purchase a car . More

2012 Camaro The sales staff were very friendly, and easy to work with. My sales rep, John Adams, was helpful and knowledgable. I didn't feel over pressured into m The sales staff were very friendly, and easy to work with. My sales rep, John Adams, was helpful and knowledgable. I didn't feel over pressured into my purchase. I would certainly consider Kings Mazda for future car purchases. More