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Kings Mazda
Cincinnati, OH
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Caring, Honest & Helpful Sales Staff We've gotten into the habit of leasing and just started our 4th series (2 Mazda's each time) going back now about 8 years since we first started with We've gotten into the habit of leasing and just started our 4th series (2 Mazda's each time) going back now about 8 years since we first started with Kings Mazda and they could not be more honest and understanding of our needs. Megan and Mark were fantastic in helping us find the right cars for the right deal. Fast, efficient and totally helpful in every way! (The new '16 shown is the Mazda 6, but off-screen to the left is the companion Miata '16 in the new Ceramic.) We'll be back in 3 years! More
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Jerod was Great! Jerod made the whole buying process quick and painless. He was easy to work with and didn't pressure us into anything we weren't interested in... We'r Jerod made the whole buying process quick and painless. He was easy to work with and didn't pressure us into anything we weren't interested in... We're definitely going back to Jerod and Kings Mazda for our next vehicle purchase. More
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Perfect! Jarrod was great. He did not pressure me too much and was very knowledgable of the cars, the options, and the best way to sell to me Jarrod was great. He did not pressure me too much and was very knowledgable of the cars, the options, and the best way to sell to me More
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Awesome customer Service Very helpful and genuinely interested in my best interest. Extremely friendly and easy to work with. I could definitely tell they were passionate abo Very helpful and genuinely interested in my best interest. Extremely friendly and easy to work with. I could definitely tell they were passionate about the Mazda brand which made my car selection much easier. More
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Amazing and efficient service! Everyone at Mazda worked their butts off and were so inclined to doing the best possible thing for myself and my purchase. Danny Helton is awesome and Everyone at Mazda worked their butts off and were so inclined to doing the best possible thing for myself and my purchase. Danny Helton is awesome and made me buying my first car an easy, efficient and painless process. Can't say enough good things about this dealership! More
Great customer service My wife and I were very happy working with Jerod while trying to buy a used car for our son. He went above and beyond when we picked up the car to mak My wife and I were very happy working with Jerod while trying to buy a used car for our son. He went above and beyond when we picked up the car to make it an unforgettable 16th birthday present. More
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My experience this week I came in on Tuesday, interested in a Honda Odyssey on your lot. I had called ahead and spoke with Danny. When I got there, the van was ready and wait I came in on Tuesday, interested in a Honda Odyssey on your lot. I had called ahead and spoke with Danny. When I got there, the van was ready and waiting for me to look at and drive. We immediately started the approval process. I left that evening, approved and ready to come back in the next day to complete the process. This was my first time purchasing a vehicle all on my own and I wasn't sure what to expect. Both Danny and Jason were extremely patient and helpful. Things took a little longer than we anticipated, yet, they kept me in the loop and worked very, very hard to make the process smooth and see that it did indeed happen. After a few days of back and forth with the bank, we finally got the wonderful news that everything was good to go! Jason spent time on the phone with the bank and Danny worked with me, despite it having had been his two days off. Today, I drove off the lot in a van that was incredibly priced and will fit the needs of my growing family. I am so incredibly thankful and grateful for their hard work in making this happen. I had been to two previous dealerships and was met with coldness and crappy running vehicles. I will not only recommend your dealership to anyone in need but also, you have found a customer for life. Thank you so much for everything! More
Don't trust the service department I've taken my 2009 Mazda 3 to this Mazda dealership over the last couple of years for oil changes, service, etc. Last month I took my car there for my I've taken my 2009 Mazda 3 to this Mazda dealership over the last couple of years for oil changes, service, etc. Last month I took my car there for my free oil change and a diagnostic of a new noise I was hearing. They said they couldn't hear the noise so they couldn't do a diagnostic, but charged me $90 anyway. They also didn't do the oil change. They did manage to find my rear sway bar links were bad and said I had to fix it immediately. Normally I would have just said to do what needs done, but I wasn't happy with the $90 useless charge so I didn't have them fix my car. Since then, I have taken my car to two separate mechanics to fix the rear sway bar links and both of them said there was nothing wrong with my car. Each of them even read the diagnostic from Mazda and said the diagnostic didn't match what they saw on my car. Both would be more than happy to replace them if I wanted to waste my money though. Now I feel like a fool. I have always completely trusted Mazda, but two separate mechanics have told me they were just trying to sell me something I didn't need. I am getting to the point of wanting to buy a new car. I am considering a Mazda (since I still LOVE mine after 8 years). However, I absolutely refuse to buy anything from this dealership. Completely dishonest. DON'T TRUST THIS DEALERSHIP!!!! (BTW - if you have to call and talk to the service department person and she is a lady with a scratchy- hang up and call another day/time. She is rude and ignores complaints) More
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Great Deal & Excellent Service! John Adams helped me out. He was very professional, efficient, and got me a great deal. Very happy with every aspect of my experience. Highly recommen John Adams helped me out. He was very professional, efficient, and got me a great deal. Very happy with every aspect of my experience. Highly recommend! More
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Enjoyable experience Upon arriving at Mazda I was somewhat apprehensive about dealing with the whole car lot idea. My car salesman, Dan Helton was very personable, fun and Upon arriving at Mazda I was somewhat apprehensive about dealing with the whole car lot idea. My car salesman, Dan Helton was very personable, fun and was not your typical salesman. He was very genuine and let me make the decisions without pushing off his own agenda. I did not feel pressured into my purchase and he was just fun to deal with. So far, it is the best car experience I have had and I would highly recommend Kings Mazda as well as making sure you deal with Mr. Helton. More