Kings Mazda

Things were great... until I purchased a Demo Mazda CX-5 there, made a deal to Lease for a certain price with $1000 down, or 0 down at a higher payment. When I went to sign the I purchased a Demo Mazda CX-5 there, made a deal to Lease for a certain price with $1000 down, or 0 down at a higher payment. When I went to sign the contract, the lease payments showed at the 0 down price, so I signed and went on my merry way. Three weeks later, I got a call from finance that I owed them $1,000 they "forgot" to collect. I went in and charged the $1k, to my Amex (and gald I did!) thinking that my payments could come in at the lower monthly rate. Well, they didn't. When I spoke to them about it, they said they didn't make the deal for the 0 down price and I definitely owed them the additional $1k. The salesman happened to not remember the conversation saying that I was getting the lower deal. If that were the case, why did they neglect to collect the $1k at signing? I am disputing the charge with Amex, and am waiting to hear what happens in the next few weeks, but this has caused grief and unnecessary stress, and I feel like I've been punched in the stomach. While Tim was very friendly and personable, one thing that is irritating is that he told me that there are AC/Heat vents under the seats to cool/warm the rear passengers, but there are definitely NOT. I specifically told him I wanted a car that cooled in the back, because my dogs and grand-kids often ride with me and need the ventilation. I really wanted to be 100% happy with my new car, but they will say anything to get you to sign, including flat out non-truths about features of the car, and the actual cost you'll be paying. I don't want it now, I want my old trusty Jeep back..... These guys are shady. More

Used Car purchase(s) I bought a Tacoma from Kings Mazda 2 years ago. Tim was my salesman then and I received a courtesy call from him about the dealership having a crew ca I bought a Tacoma from Kings Mazda 2 years ago. Tim was my salesman then and I received a courtesy call from him about the dealership having a crew cab Tacoma in, in which this is the truck I wanted, so I ended up doing business again with Kings Mazda and Tim a second time. The process was very easy everything from walking in to walking out with a new keys I have never worked with a more kind or professional salesman. I would recommend this dealership and Tim to family and friends. I will definitely continue to do business here! More

Great customer service I traded in my Tacoma over the weekend and my sales guy was Jarrod Graber and the sales manager Kris Miller was awesome as well as Jarrod. Hey both we I traded in my Tacoma over the weekend and my sales guy was Jarrod Graber and the sales manager Kris Miller was awesome as well as Jarrod. Hey both were very informative and helpful when it came to helping me find my 2016 Mazda CX-5. I will be coming back at the end of my lease for another. More

Jerod Graber I purchased a Used 09 Pontiac vibe from Jerod Graber at Kings Mazda last week. It was a wonderful experience and all of the staff helped my experience I purchased a Used 09 Pontiac vibe from Jerod Graber at Kings Mazda last week. It was a wonderful experience and all of the staff helped my experience better. The salesman and the managers to work with me on the car deal to Matt in finance who ensured I got the best rate. The car was completely clean when I took possession of it. There wasn't a dirty spot to be found in the whole thing. I would highly recommend this dealership to anyone who is in the market for either a used or new vehicle. More

Bit on a used car, got bit back! After listening to the used car salesman talk about how honest he was and how much he wanted to help people I purchased a used car. This was after I h After listening to the used car salesman talk about how honest he was and how much he wanted to help people I purchased a used car. This was after I had asked if there were any major issues with the car and I was told that it ran great and there was nothing major wrong with it. Was assured that their "team" thoroughly inspects these vehicles and would not risk their reputation by putting a bad car on the lot. Literally got two miles down the road and the check engine light came on. Looks like a busted radiator as coolant reservoir is empty and fluid has sprayed everywhere near the radiator on the driver's side. I contacted my salesman about the engine light coming on but no response, so I won't waste any more of my time doing that. Anyway, taking it into another dealer for service so who knows what else is wrong. FYI, I did do a short test drive but not far enough apparently. My advice is to avoid this dealership at least when it comes to used cars. This was my first used car purchase and my last. UPDATE NOVEMBER 23rd, 2016: After listening to the used car salesman talk about how honest he was and how much he wanted to help people I purchased a used car. This was after I had asked if there were any major issues with the car and I was told that it ran great and there was nothing major wrong with it. Was assured that their "team" thoroughly inspects these vehicles and would not risk their reputation by putting a bad car on the lot. Literally got two miles down the road and the check engine light came on. Looks like a busted radiator as coolant reservoir is empty and fluid has sprayed everywhere near the radiator on the driver's side. I contacted my salesman about the engine light coming on but no response, so I won't waste any more of my time doing that. Anyway, taking it into another dealer for service so who knows what else is wrong. FYI, I did do a short test drive but not far enough apparently. My advice is to avoid this dealership at least when it comes to used cars. This was my first used car purchase and my last. UPDATE 11-23-2016 Radiator is confirmed busted, catalytic converter is shot and multiple other issues confirmed by reputable dealer mechanic. Total estimated cost thus far? $2,300.00!!! If you read this review and buy a used car here and run into problems...blame yourself as you have been warned. More

Good experience after rough start We had some car trouble but dealership made it right. Sales manager Jerry Alley is very easy to deal with. Would do business here again if the opportu We had some car trouble but dealership made it right. Sales manager Jerry Alley is very easy to deal with. Would do business here again if the opportunity comes along. More

Great experience! I had a great experience purchasing my new vehicle. Everyone was extremely kind and willing to work with me to get the car I wanted. The salesman I I had a great experience purchasing my new vehicle. Everyone was extremely kind and willing to work with me to get the car I wanted. The salesman I worked with spent extra time ensuring I was comfortable with the car before I drove it off the lot. More

New CX-5 We got the car we wanted at a great price. The customer service was amazing, and Tom Ziegler was super friendly/personable and helpful throughout the We got the car we wanted at a great price. The customer service was amazing, and Tom Ziegler was super friendly/personable and helpful throughout the entire process. Thanks again!! More

Megan was fine. Kings Automall Mazda eventually matched then beat the offer from Jake Sweeney Mazda. Kings Automat Mazda had a red Mazda 6 with a manual transmission, Kings Automall Mazda eventually matched then beat the offer from Jake Sweeney Mazda. Kings Automat Mazda had a red Mazda 6 with a manual transmission, which is was what I was looking for. More

Excellent customer service I worked with a rep (Jason Baker) for two days straight in finding me the perfect car. On the second day we finally found my perfect car and I fell in I worked with a rep (Jason Baker) for two days straight in finding me the perfect car. On the second day we finally found my perfect car and I fell in love. My rep did everything he could to make the process as easy and painless as possible. One of the best car reps I have ever spoken with. Thank you Mazda for all the great and hard work you do. More