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Kings Mazda
Cincinnati, OH
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Awesome dealership My salesman Tom Ziegler was terrific. He made the whole experience easy. He went far above what was expected. The whole crew at Kings Mazda were fr My salesman Tom Ziegler was terrific. He made the whole experience easy. He went far above what was expected. The whole crew at Kings Mazda were friendly and very helpful More
Service Excellence Every Time!!! I have worked with Pat the last two times I brought my car in for service. In both instances, he was patient, explained thoroughly what the Service d I have worked with Pat the last two times I brought my car in for service. In both instances, he was patient, explained thoroughly what the Service department would be doing to my car, and followed up with a phone call when the service was completed. Keep up the excellent service!!!! More
Great purchase experience I began my sales experience with the online service. Jennifer responded quickly to my inquiry, got all of my personal and car info and sent me to my s I began my sales experience with the online service. Jennifer responded quickly to my inquiry, got all of my personal and car info and sent me to my salesman, Jason Baker. He was very diligent about using all methods to keep in touch with me as I was traveling at the time. He quickly found the exact car I was looking for and we set up a time to meet the next day. The sale moved quickly as I had already decided to purchase the car. He was efficient and pleasant as we went through the process and then proceeded to take me through all of the different parts of the car. He insisted that I call him for any need after I took the car home. All in all a great experience. More
Service department Thank you for a great service that was very appreciated.specialy Brandon Calloway And service manager Scott Wilson..my daughter my daughter leaves ou Thank you for a great service that was very appreciated.specialy Brandon Calloway And service manager Scott Wilson..my daughter my daughter leaves out of town. Is hard to have her call here Again thank you 😊 for a prompted oil change. More
Great experience Couldn't find a better salesman than Mark Knox. The whole experience was a pleasure. Helped me get a better deal than I was offered at 2 other dealers Couldn't find a better salesman than Mark Knox. The whole experience was a pleasure. Helped me get a better deal than I was offered at 2 other dealerships. Will be recommending to all my friends! Love my new 2015 CX5 Grand Touring !!! More
3rd Mazda for #3 kid! My wife and I had a great experience with Kings Mazda and are sales person Tom Ziegler!! We purchased our 3rd Mazda for our 3rd kid!! I Hope we purch My wife and I had a great experience with Kings Mazda and are sales person Tom Ziegler!! We purchased our 3rd Mazda for our 3rd kid!! I Hope we purchase the 4th Mazda for our 4th kid! Alan & Tawana Shaw More
Service Excellence My last several visits have been with Pat Gallagher. He is always attentive, professional, returns calls promptly and when promised, and takes time to My last several visits have been with Pat Gallagher. He is always attentive, professional, returns calls promptly and when promised, and takes time to explain my vehicles issues with me along with reviewing all my options, costs, and whys. Thank you Pat for your stellar customer service and care. More
Excellent experience at Kings Mazda. We purchased a new 2017 Mazda3 at Kings Mazda yesterday. Often, that experience can be trying, but we were very pleased with the help from Jason Baker We purchased a new 2017 Mazda3 at Kings Mazda yesterday. Often, that experience can be trying, but we were very pleased with the help from Jason Baker, our salesman. He was very patient and took all the needed to answer our questions. Great job of explaining the cars features. More
Wonderful sales experience I purchased a new mazda 6 with the help of Brandon my sales person , it was smooth, fast and I got exactly what I wanted. It was my second purchase f I purchased a new mazda 6 with the help of Brandon my sales person , it was smooth, fast and I got exactly what I wanted. It was my second purchase from Kings and I strongly recommend them. Kris the sales manager got me the perfect financing. Thanks guys! More
sale ruined by childish saleman Last month, we went to visit Kings Mazda to do some research, test drive a car or two, and try to figure out what we want to buy. Saleman Mark Malone Last month, we went to visit Kings Mazda to do some research, test drive a car or two, and try to figure out what we want to buy. Saleman Mark Malone helped us get through it. It turned out that we weren't quite ready to buy so we parted ways, to do more research and sure up our finances. Today, we've done our research, we know exactly what we want and what we feel is a fair price. It just so happened that Kings Mazda had the car for us, at a price we would consider. I called ahead to make an appointment to view the car. Miranda Jiggins was the first to respond so I made plans to meet her. As soon as we walk in the door we find Miranda, greet each other, and sit down to talk about the car. Mark Malone swoops in to instantly pull her aside to proclaim that we're JUST here to joyride and likely won't buy (seemingly still xxxxxxxx about the fact that we didn't buy from him last month - even though we clearly stated we weren't ready at the time). He went as far to say we never called him back, as if it's our responsibility to give him a sale despite the month long gap in communication. God forbid we do some diligent research as responsible consumers. Besides starting off on the wrong foot there, the car was now listed at $1,500 more than advertised price that I saw when I made the appointment. Apparently, and seemingly conveniently for them, one of the advertised incentives just ended the day before. I'm still skeptical. Nevertheless, Miranda -now doubting our seriousness about buying... thanks to Mark- didn't really try to make a deal with us. We left with all our money, quite disappointed. I'm sure that another dealer in the area will be willing take the extra steps to make a sale. My advice to anyone thinking about visiting Kings Mazda, avoid Mark Malone like the plague. His childish antics cost his company a sale, and likely any future sale from me. Disrespectful and Immature. Miranda seemed like a very nice person though, just caught in a difficult spot between a ridiculous manchild and her boss. No hard feelings toward Miranda. More