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Kings Mazda

Cincinnati, OH

4.7
943 Reviews

4544 Kings Water Dr

Cincinnati, OH

45249

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Showing 944 reviews

September 18, 2020

I had Joe in Service. Dept. fDidn’t retain his last name I had Joe in Service. Dept. f Didn’t retain his last name but he was seated next to Tommi. He was great: friendly, efficient, professional. More

by EESCHWAB1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe in Service Dept. Don’t have his last name now
September 18, 2020

I brought my Mazda 3 in to program a new key. The service department was courteous, friendly and did the job quickly. They also performed an inspection of the vehicle at no extra charge. More

by AMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Moore
September 17, 2020

Always treated with respect and professionalism at Mazda service! Mazda family! I would like a better out the door warranty. But it is what it is. A lot of reviews for not much of a warranty. However I s More

by TIMR2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton/ NA, Rick Royer, Robert Spitznagel, Alex Heyl
September 17, 2020

I have been very pleased with the process of purchasing my vehicle. Not something I ever enjoy and first time i did it entirely on my own and Mark was great to work with! More

by ANGIEBURNHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Malone
September 17, 2020

My experience at Kings Mazda was great! Darla Landers was AWESOME and very knowledgeable! The process was smooth and not rushed. Darla took her time to explain everything and all of my options. More

by MARCIAJENE26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darla Landers
September 17, 2020

Good quality of work (and priced reasonably) offset by the fact I never received a notification call that the work was completed (and when). As it turned out, this wasn't a major oversight; I look forwa More

by wvuguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
September 17, 2020

My experience with Kings Mazda was wonderful! Everyone was very friendly. Robert was great to work with and was very knowledge and made the process smooth. More

by MARTYCARTER2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Spitznagel
September 17, 2020

This a review of the 20th visit to Kings Mazda's service department. The angle of the apron from the street to their parking lot is remarkable. If you operate a very low to the ground sports car you'll ha More

by JERRY.STEWART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
September 16, 2020

I felt safe which is needed in today’s world. Everything was done in a professional way. I appreciate that. I was told how long the service may take and I was not disappointed. More

by NOMBERG46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
Sep 16, 2020 -

Kings Mazda responded

Thank you for servicing your vehicle with us! Rick Royer, General Manager

September 16, 2020

I purchased my car 2 years ago at Kings Mazda. Great experience. I have it serviced there even though it is farther from my home. Service people are great and they don't tell me I need something done More

by JAMBURN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Joe
Sep 16, 2020 -

Kings Mazda responded

Thank you for entrusting us with your vehicle! Thanks also for the nice review. Rick Royer, General Manager

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