Kings Mazda
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 932 reviews
My experience at Kings Mazda was great! Darla Landers was AWESOME and very knowledgeable! The process was smooth and not rushed. Darla took her time to explain everything and all of my options. was AWESOME and very knowledgeable! The process was smooth and not rushed. Darla took her time to explain everything and all of my options. More
Good quality of work (and priced reasonably) offset by the fact I never received a notification call that the work was completed (and when). As it turned out, this wasn't a major oversight; I look forwa the fact I never received a notification call that the work was completed (and when). As it turned out, this wasn't a major oversight; I look forward to my next opportunity to work with your Service team More
My experience with Kings Mazda was wonderful! Everyone was very friendly. Robert was great to work with and was very knowledge and made the process smooth. was very friendly. Robert was great to work with and was very knowledge and made the process smooth. More
This a review of the 20th visit to Kings Mazda's service department. The angle of the apron from the street to their parking lot is remarkable. If you operate a very low to the ground sports car you'll ha department. The angle of the apron from the street to their parking lot is remarkable. If you operate a very low to the ground sports car you'll have no issue navigating this threshold. The service doors offer a welcoming calm as you enter the structure. Once parked the buzz of activity promulgating from the service bays promotes a note of efficiency and enthusiasm. The compact space seems much more spacious as the strategic use of glass paints an open and transparent aura. Service advisors are polite but not intrusive, thorough but not placating and appear sincere in their desire to perform service on your Mazda product. The waiting area presents itself relaxed and inviting. Complementary refreshments are available but I'm terribly suspicious of free unattended consumables so I cannot opine on their quality. I did witness others partaking and their health seemed unaffected. Once service was completed we effortlessly checked out and went to obtain our freshly pampered Mazda. Upon driving out the well designed apron, as aforementioned, I noticed the car seemed more responsive possible even eager to accelerate, brake and turn. The car, nicknamed Mazda3 by our family, seemed, dare I say, happier. It's playfulness revived. It's youth rejuvenated. The car's new found vigor carried over to my mental health and caused me to reflect on my youth. The playfulness and innocence of my childhood began to fill my every thought during my drive home. As I pulled into my driveway, envying the apron from moments earlier, I had my epiphany. I rushed into my home, passionately swept my wife off her feet and declared at the top of my lungs, "Let's call off the divorce!". This of course sent the children into uncontrollable tremors as this was the first they've heard of the impending separation but what was done, was done. The service I received at Kings Mazda not so subtly changed my life. The divorce is still on however as I failed to remember it was her idea and I had contested it from the beginning. Frankly the sweeping her off feet episode may have hurt me in the impending custody battle as it doesn't necessarily support what the attorneys call "stable". In short, we've bought many cars and had them all serviced at Kings Mazda and they do everything a car dealership can do, at the highest level except, you know... More
Always treated with respect and professionalism at Mazda service! Mazda family! I would like a better out the door warranty. But it is what it is. A lot of reviews for not much of a warranty. However I s service! Mazda family! I would like a better out the door warranty. But it is what it is. A lot of reviews for not much of a warranty. However I still like Kings Mazda More
I have been very pleased with the process of purchasing my vehicle. Not something I ever enjoy and first time i did it entirely on my own and Mark was great to work with! my vehicle. Not something I ever enjoy and first time i did it entirely on my own and Mark was great to work with! More
I felt safe which is needed in today’s world. Everything was done in a professional way. I appreciate that. I was told how long the service may take and I was not disappointed. was done in a professional way. I appreciate that. I was told how long the service may take and I was not disappointed. More
I purchased my car 2 years ago at Kings Mazda. Great experience. I have it serviced there even though it is farther from my home. Service people are great and they don't tell me I need something done experience. I have it serviced there even though it is farther from my home. Service people are great and they don't tell me I need something done when it isn't true. Took it somewhere else once and was told I needed an alignment. Took it to Kings. Not true. More
Service department was fully booked for the day, but they were able to fit me in on short notice. Much appreciated, and service was great and friendly. A+ were able to fit me in on short notice. Much appreciated, and service was great and friendly. A+ More
Very chill, friendly, and low pressure experience. They didn't try to add "mandatory" fees like other local Mazda dealerships tried to add to my quote. didn't try to add "mandatory" fees like other local Mazda dealerships tried to add to my quote. More