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Kings Mazda

Cincinnati, OH

4.8
950 Reviews

4544 Kings Water Dr

Cincinnati, OH

45249

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Showing 950 reviews

July 20, 2021

Mark was professional, responsive, and easy to work with from beginning to end. It's great to work with someone you trust when making a large purchase. More

by TB
Recommend Dealer
Yes
Employees Worked With
Mark Malone, Robert Spitznagel
July 20, 2021

Very friendly people in all departments in all steps through the process. Helpful and knowledgeable. All Mazda representatives I had connection with were very communicative and patient with my questions More

by LIZ27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maddie , Jerod Graber, Mark Malone, Dru Steigert
July 17, 2021

The staff here is phenomenal. Everyone is friendly, kind and will go above and beyond to make sure you walk out happy! Highly recommend Kings Mazda. More

by BRITTANY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sink, Jerod Graber, Dave Hiatt, Mark Malone
July 15, 2021

Tom was great to work with and very personable. This was my first experience getting a brand new car and it had been so long since I bought my last one; so I was unsure how it would go. Tom was able to get More

by Bethfox8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ziegler
July 15, 2021

Tommi is very professional and courteous. I am always very satisfied with the service. My appointment was quick and the staff was attentive to the time I was waiting. More

by COLLEENYAMAGUCHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommi Hamilton
July 15, 2021

From the moment I walked in the door, I was taken care of! I came in for my normal oil change, and asked them to confirm my suspension on my wheel barring needing replaced. The repaired was needed, droppe More

by SAMANTHALMT14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stover
July 15, 2021

Went for a simple oil change and tire rotation. Was told it would take 1 hour was there for 2.5 hours and no one even came to update me saying sorry it’s taking so long. More

by SARAHDREYER3
Recommend Dealer
No
Employees Worked With
Tommi Hamilton
July 14, 2021

My salesperson, Mark Malone, was great. He did not pressure us to buy, answered our questions well, and explained anything that I needed to know. The place doesn't get five stars, because of my signin More

by ILENAMICHELLE40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who the finance guy was who did my signing, but he gets 3 stars, Mark Malone
July 14, 2021

Almost perfect. Only regret is that the exhaust muffler was an aftermarket and that wasn’t disclosed in the listing. I’m having to order and replace because of objectionable exhaust drone at highway speeds More

by PIERCEAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ziegler, Robert Spitznagel
July 13, 2021

I worked with Joe in service. He was very helpful! Hooked me up with a courtesy vehicle even though I wasn't having anything major done. He even said I could bring it back the next day if that would have hel More

by JIMERSON08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked with Joe in service.
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