Kings Mazda

After an initial bad impression of King's Mazda , I was the "squeaky wheel" and emailed the dealership to vent. I received NO LESS THAN 6 responses from various employees! Amazing to me that someplace is the "squeaky wheel" and emailed the dealership to vent. I received NO LESS THAN 6 responses from various employees! Amazing to me that someplace is that concerned over someone who is not yet a customer. After speaking with the salesperson, Joel Dennis, I made the 70 mile drive to look at a used vehicle. Partially due to covid, and partially due to dealer protocal, there were limits put on my test drive that would have been a deal breaker. Joel was able to get permission for me to drive the vehicle in a more realistic manner (on the highway). As there were a couple of things that were not quite right with the car, I made an offer that would compensate for the needed servicing. Joel and the dealership came back with a counter that was LESS than my offer! Who does that? Everyone that I had contact with at the dealership was friendly, knowledgeable, and accommodating, but Joel was the one who put it all together. He even responded to my emails bugging him about the title for at least 3 weeks. Joel deserves the best of whatever comes his way! More

Everyone was great ! We really enjoyed our experience and you exceeded my expectations. Madison was great to work with and I never felt pushed to buy the car you exceeded my expectations. Madison was great to work with and I never felt pushed to buy the car More

Best car buying experience! Madison and Brandon were responsive, efficient and great to work with! I was able to take care of the paperwork remotely and out the door of the dealership within 25 minutes responsive, efficient and great to work with! I was able to take care of the paperwork remotely and out the door of the dealership within 25 minutes with my new car. More

I couldn’t have asked for a better experience at Kings Mazda. Mark and Dru were an absolute pleasure to work with! When my dream car showed up on their lot, they worked quickly to ensure we got the deal w Mazda. Mark and Dru were an absolute pleasure to work with! When my dream car showed up on their lot, they worked quickly to ensure we got the deal worked out. I appreciate their diligence in getting me into a new CX-5! More

My used car salesman was very nice and really worked with me for the best deal I could get. Joel gave me new mats , which were not in the car. The glove box was broken which discovered when I got the car ho me for the best deal I could get. Joel gave me new mats , which were not in the car. The glove box was broken which discovered when I got the car home. your service department is looking fir the repair and will call me to come back to have this done. I am so grateful, the box is so roomy and I will use it. Thank you so much. More

Customer service was good. The problem I have is that I purchased my car new. It will be 2 years October 2021 that I've had it and already both side mirrors have had to be replaced as well as the last visi purchased my car new. It will be 2 years October 2021 that I've had it and already both side mirrors have had to be replaced as well as the last visit when there was a part dangling from the rear. I had to take off work for this, told it may take 1 hours 1/2 for the repair only to be called back 1/2 later. Gratefully I did not go far. It's just hard to fathom a new car with all the problems and How long it took to get in for an appointment. I'm leasing, but not sure if I'll purchase it in the end.... More

I contacted Kings Mazda after a bad experience at my prior dealership and Madison E helped me get the vehicle I wanted that day. She responded to all of my emails in a timely fashion and had forms ready prior dealership and Madison E helped me get the vehicle I wanted that day. She responded to all of my emails in a timely fashion and had forms ready to go when I arrived to the dealership. More

Art was super easy to deal with. Did well with accommodating my short time frame. Explained things very well and in detail. Brandon in finance was very professional and knowledgeable. Easy to accommodating my short time frame. Explained things very well and in detail. Brandon in finance was very professional and knowledgeable. Easy to work with. Was aggressive in getting my finance rates where I requested them to be More

It was an easy experience to purchase the SUV. Art was an excellent sales person & Brandon made the paperwork go smoothly. All considerations with masking and cleanliness in times of Covid were followed. We excellent sales person & Brandon made the paperwork go smoothly. All considerations with masking and cleanliness in times of Covid were followed. We appreciated that! More

I had a routine oil & filter change and tire rotation on my MX-5. As always, the people and the facility are first-rate. Service was done properly and efficiently. my MX-5. As always, the people and the facility are first-rate. Service was done properly and efficiently. More