Kings Kia
Cincinnati, OH
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My husband and I bought a new Kia Sportage. We dealt with Bob Merry. Awesome. Went over and beyond for us. Also Rhonda and Tyler were great. Bob Merry. Awesome. Went over and beyond for us. Also Rhonda and Tyler were great. More
My wife's been coming here for maintenance on a more than regular basis for close to maybe two years now. The car's been burning oil more than normal that long. My wife called the dealership's maintenance an regular basis for close to maybe two years now. The car's been burning oil more than normal that long. My wife called the dealership's maintenance and asked what she should do. Guy literally told her over the phone that she should drive it out and if the car breaks down they'll tow it. I can only assume this is to void your warranty because it would be negligence on your part. I called the dealership and brought it up, they got us an appointment. They had her do some test THREE TO FOUR TIMES where they put oil in the engine and marked the dipstick and told her she couldn't remove it to check the oil while the test was in process. Each test took 1k miles. I made sure to get this in writing. It was then determined that the catalytic converter was burning. At one point they had to change spark plugs. A quick search online of the 2015 kia soul exclaim shows literally that burning oil the way it has been, a burning catalytic converter, changing of spark plugs are all symptoms of these things engines going bad. So KIA played my wife until the warranty went out, no surprise, and I see online that there's a class action lawsuit against KIA for these things. I will actively start look into seeing if we can join it and discourage everyone I talk to from coming here. More
Best Car Buying Experience This was one of the quickest and easiest car buying experiences ever. Shawn Harvey was a fantastic salesman and made the process incredibly quick. All This was one of the quickest and easiest car buying experiences ever. Shawn Harvey was a fantastic salesman and made the process incredibly quick. All the paperwork was done online and all he had to focus on was getting me exactly what I wanted in a car. I am so happy with the process and the purchase. I would recommend both Shawn and Kings Kia to anyone looking for a car. More
Just bought a 2013 Kia Forte from there two days ago. The people there were amazing the moment I stepped through the door. They worked as a team to make sure I was taken care of and got the car I wanted. Hon people there were amazing the moment I stepped through the door. They worked as a team to make sure I was taken care of and got the car I wanted. Honestly the best dealership I had been to and would recommend it to anyone buying a car More
Brought my new KIA Sorento in for my first service. My service advisor, Kevin Price, was very courteous and got me in and out quickly. The waiting room was comfortable with complementary coffee. service advisor, Kevin Price, was very courteous and got me in and out quickly. The waiting room was comfortable with complementary coffee. More
Many thanks to Shaun Harvey. He’s a man of his word. He looks after you like a friend. I was so impressed by the way I had been treated that I recommended Shaun and the dealership to my brother. He bought looks after you like a friend. I was so impressed by the way I had been treated that I recommended Shaun and the dealership to my brother. He bought a car from them the next day. They absolutely go the extra mile for their customers. More
Many thanks to Jeff Thiem ( Sales Consultant) for his assistance purchasing our 3rd Kings Kia in two years. My wife and I both drive 2018 Sportages and Jeff was extremely knowledgeable and easy to work w assistance purchasing our 3rd Kings Kia in two years. My wife and I both drive 2018 Sportages and Jeff was extremely knowledgeable and easy to work with when leasing our daughter a 2020 Forte this past weekend. Many thanks to Jeff ! Tim Donnellon ( Finance Manager) and Bob Merry ( Sales Manager) were also extremely helpful. Always a good experience at Kings Kia. They have a great team. More
Mr. Cornell was extremely pleasant to work with. The entire staff made the whole process quick and easy. Thank you you for being so friendly entire staff made the whole process quick and easy. Thank you you for being so friendly More
It was truly a pleasure to deal with my sales person William Castleman. So helpful, knowledgeable and friendly. Made doing business there a true pleasure. Thank you so much, B William Castleman. So helpful, knowledgeable and friendly. Made doing business there a true pleasure. Thank you so much, Becky More
William castleman made my buying experience very pleasant this is my 2nd kia purchase from this location and it's been nothing but a pleasant experience! Thank you ! this is my 2nd kia purchase from this location and it's been nothing but a pleasant experience! Thank you ! More