Kings Kia
Cincinnati, OH
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I completed Kings Kia's financing application online and within minutes received a call from Sam. I explained exactly what my husband and I were looking for and he provided the financing information we and within minutes received a call from Sam. I explained exactly what my husband and I were looking for and he provided the financing information we were eligible for. I let him know that we would be in within the next two days for a test drive. The next day I called the dealership an hour before closing to see if I could swing by on short notice. I spoke with Cody. He let me know that it wasn't a problem at all for us to stop over. I let him know what I wanted exactly. He was very friendly and professional on the phone. Once we arrived, Cody had the vehicle pulled up and ready for the test drive. Cody had an appointment arrive at the same time my husband and I did. Cody was very apologetic that he couldn't ride along with us for the test drive but asked Dave to assist us. Dave was also very friendly and helpful. He told us all of the features and rode along with us for the drive. When we were done, we wanted to start the financing process. Dave helped us get the best deal with no hassle, fuss, or haggling. Cody popped in and also helped us with questions and discussed additional plans that would help elongate the life of the vehicle. Laura assisted with all of the final financing and signing. She was friendly, efficient, and had us in and out of the office in no time. The entire process was hassle free, simple, and all-in-all the best car buying experience we've ever had. We will definitely be repeat customers of Kings Kia. The only regret we have is not buying our last vehicle there. More
Steve went out of his way to find the exact, specific car my wife wanted.....we had numerous conversations, as he did his very best to exceed all customer expectations.....he worked with us on details such my wife wanted.....we had numerous conversations, as he did his very best to exceed all customer expectations.....he worked with us on details such as color, equipment, and service issues, which he has since followed up on with us......At first we were a bit apart on price but Steve made it happen by negotiating in good faith and enabling us to reach a deal.....the entire process was completed in an efficient and professional manner and now (2 1/2 years later) we have never regretted buying the vehicle.... I would highly recommend Steve Pedicone and the professionals at Kings Kia to anyone looking to buy a great vehicle at a fair price and expecting honest, courteous treatment and customer service.........................................Philip Domski More
I gave the high rating that i did because my experience was excellent, the people were friendly very helpfull, Larry made me feel comfortable and answered all questions i asked. spoke with Sam over the pho was excellent, the people were friendly very helpfull, Larry made me feel comfortable and answered all questions i asked. spoke with Sam over the phone and he helped my find the car in a price range i was comfortable in. I would highly refer my family and friends . Doreen Gibson More
Kathy was Awesome! She made my car buying experience so easy. She got back to me right away and provided me with all of the information I needed to get the deal done. She was quick and honest. I have hon easy. She got back to me right away and provided me with all of the information I needed to get the deal done. She was quick and honest. I have honestly never had a deal go through so easily. I never once got frustrated in any way. She is seriously the sweetest person in the world and the Kings Kia is lucky to have her!! Thanks Kat, I will be back!! More
I recently had an awesome experience with Kings Kia which I'd like to share. A few months ago I purchased a used vehicle from them and unfortunately, not long after the purchase, I encountered some unforese I'd like to share. A few months ago I purchased a used vehicle from them and unfortunately, not long after the purchase, I encountered some unforeseen and fairly serious mechanical problems. Because the vehicle was older, it was out of warranty and I had limited options outside of incurring the costs for the repairs. Obviously, I was a little frustrated. But believing Kings Kia would not intentionally sell me a car that had a bunch of problems, and because I had my eye on a new Kia Optima, I decided to see if they were willing to work another deal. And I am overwhelming pleased to report that not only did they take the original car back with no additional costs to me, but also they gave me a fantastic deal on my brand new Optima. Working with Rob Bello (sales manager), Katy Metz (sales) and Laura (finance) was a pleasure. They all went over and above to make sure I was happy and that all of my concerns were addressed and taken care of. I know taking back a used vehicle and redoing the financing in such a short amount of time can be painful for a dealer. But everyone was simply focused on making sure I was happy. I would absolutely recommend Kings Kia. They definitely have a "customer first" mentality. They took an unfortunate situation, completely turned it around and I got a great car at a great price. And of course, Kings Kia gets a new loyal customer (me). More
Nic Castrucci is by far the best salesman I've ever dealt with. Between him and the sales manager Rob I had the best experience ever in a car dealership. If anyone looks at this site to find a salesm dealt with. Between him and the sales manager Rob I had the best experience ever in a car dealership. If anyone looks at this site to find a salesman to see at Kings Kia they need to deal with Nic Castrucci. He was so friendly, was never pushy and did everything he could to get us a great deal! Nic was awesome during the whole process including after our purchase. He has followed up with us by email, regular mail and by phone to make sure we were completely satisfied with our purchase and to make sure we understood all our features. Thanks again Nic for such a great experience!!! More
We have bought 4 Kias from this dealership, the last 2 from Kathy Metz. She is AWESOME! Easy to work with, and gets you a great deal! No pressure, but she works to get you a deal you are very happy wit from Kathy Metz. She is AWESOME! Easy to work with, and gets you a great deal! No pressure, but she works to get you a deal you are very happy with. After the sale, Scott and Sarah in service ROCK! They are always there to help us and keep our cars/SUVs in top shape! How could anyone go anywhere else??? More
This trip to Kings Kia was the 3rd in a year. I bought a 2012 Sorrento last year and my father and mother in law liked so much they bought one, and now my wife wanted one. Tim Burton came highly recommended 2012 Sorrento last year and my father and mother in law liked so much they bought one, and now my wife wanted one. Tim Burton came highly recommended by my father in law. Which he is very hard to impress. I've been married to his daughter for 5 years and he still don't like me. Lol. Besides another sales man trying to steal the sale from Tim Burton ( which we asked for by name) everything went very smooth. I will definitely recommend Kings Kia and Tim Burton to anyone looking for a new car. Thanks Tim Burton for a pleasurable car buying experience. More
Heather was helpful and imformative. She asked questions and made recommendations based on our needs. I would recommend Heather and Kings Kia to our friends and neighbors. Love our new KIA!! and made recommendations based on our needs. I would recommend Heather and Kings Kia to our friends and neighbors. Love our new KIA!! More