Kings Kia
Cincinnati, OH
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I went to Kings Kia with the intention of purchasing a new car, having test driven my step-son's car he had just purchased a week prior. From the time we walked into the dealership, Whitney Lambert made new car, having test driven my step-son's car he had just purchased a week prior. From the time we walked into the dealership, Whitney Lambert made my wife and I feel very welcomed. There were no high pressure sales tactics and she was very attentive to our needs. All costs and incentives were explained to us and nothing was hidden. We purchased two cars and both my wife and I were very pleased with the service and attention received from start to finish. I have already told friends about our experience and would definitely recommend this dealership time and time again. . More
Ohello, my name is Sherhonda and my experience with buying a car from kings kia was fabulous. When I walked into kia, I was shown great hospitality. The sales person said ohello and may I help you. I s buying a car from kings kia was fabulous. When I walked into kia, I was shown great hospitality. The sales person said ohello and may I help you. I stated that I would like to apply for a kia autima. The sales person was very friendly, invited me to sit down and offered me a beverage with a smile. I thought to myself, they're going to try to put me in something I don't want but that was not the case. I sat with my sales person [Greg Neftzer] and to my surprise I got a 2014 Kia Autima with a great price, free oil changes and free car wash. I was surprise but very happy. It was refreshing to see a salesperson like Greg Neftzer giving me the kind of car I wanted and not limiting me to something I didn't want and that my friends is something that's hard to find when going on other car lots. Kings Kia is awesome, they are the only place you can go and get as much as you get for as little as you pay. I would refer everyone to go and check out Kings Kia, you will be happy you did. More
I'm going to be honest with good faith. I got in a 2008 dodge nitro with 148,000 miles they had for sale and upon me starting up the vehicle it wouldn't start up for the TEST DRIVE .....so then the 2008 dodge nitro with 148,000 miles they had for sale and upon me starting up the vehicle it wouldn't start up for the TEST DRIVE .....so then the service guy brought out something to jump start the battery.(red flag#1) It started at that point and me and the ride along sales person took the SUV for a test drive. Upon further inspection as I'm driving I noticed that the WINDSHIELD glass was cracked.(red flag #2) then we came back to the dealership. So the sales lady said they would take care of them 2 issues. I had a trade-in 2004 ford ecape with 182,000 miles on it with a rebuilt transmission & fairly new snow tires on it. I was willing to accept a trade In value of aleast $5,000 knowing the going market is $7,000 the dealer only wanted to give me $857.00 a major insult. I was gonna put the value of 5,000 with additional 4,000 to pay in full for the dodge. The dealer(manager) never introduced himself to me and kept sending the sales lady to me to give me a false sense of hope that made me more upset when I was ready to leave she kept telling me what number was i thinking about. I was going to give them my business on one of the COLDEST days here in Cincinnati temperatures below freezing and they had me come there for no reason other than to waste my time. And I do not recommend this place to anyone at all. More
John and Rhonda worked very hard to find a nice used car that fit my family and financial needs. John is an experienced salesman that understood our situation and helped me select a car that I had previous that fit my family and financial needs. John is an experienced salesman that understood our situation and helped me select a car that I had previously overlooked. We ended up w/ a great almost new car and a full warranty on it for the next 4 years. More
I was blowing away by how great the service and friendliness was from both Rhonda and Jeff. Jeff was a no pressure but yet great salesman. Jeff was by far the best person to work with in my 26 year friendliness was from both Rhonda and Jeff. Jeff was a no pressure but yet great salesman. Jeff was by far the best person to work with in my 26 years of buying cars. Rhonda made the finance experience awesome and easy. I plan on living in Cincinnati the rest of my life and will NEVER go to another dealership beside Kings Kia. More
My wife and I had a great experience beginning to end! We came in looking for a small sized SUV (Kia Sportage). Andy showed us a Sportage and suggested that we get more car for our money and go with a Certif came in looking for a small sized SUV (Kia Sportage). Andy showed us a Sportage and suggested that we get more car for our money and go with a Certified Preowned (CPO) Sorrento. Andy showed us three 2011-2013 Kia Sorrentos, all with low miles and a lot of extra features that we weren't necessarily looking for, however after test driving a 2011 Sorrento, hearing about the 150 point CPO inspection, the 10 year/100,000 mile warranty and the free oil changes we couldn't pass up the car. He told us a lot about the vehicle and even told us to call his cell phone if we had any questions about any of the features or warranty. Andy was very knowledgeable and not pushy at all. He made the car buying experience very pleasant. Rhonda was also great! She didn't just hustle us in and out of her office to get to the next person. She took the time to talk with us and get to know us. She explained everything and made the process as painless as possible. She was able to get us a better interest rate than our regular bank that we have been with for almost 10 years. So far so good with Kings Kia of Cincinnati. I am scheduled to go there in May for my first free oil change. If something terrible happens I will post it on here. If you don't see anything than everything went well. We highly recommend Kings Kia!! I would recommend More
from,david schoemaker.home phone-513-244-2938.to:kings kia-I'purchase my'vehicle on 8-31-2013.in the amount of $5,050.oo dollars cash ,for a 2002-ford explorer.vehicle #-1fmzu72kx2ud46471.I'was highly rec kia-I'purchase my'vehicle on 8-31-2013.in the amount of $5,050.oo dollars cash ,for a 2002-ford explorer.vehicle #-1fmzu72kx2ud46471.I'was highly recommend from my'family and friends to purchase a car from your dealership kings kia that it was a very outstanding place to purchase a used vehicle and how they would take care of problems that may come up with the car. as of today I'have had nothing but problems with my' ford explorer. overall I'am very ,very dissatisfied with the overall cost and amount of service work on this vehicle. as of today I'have another appointment on.12/4/2013.with walt sweeney ford with the repair and service dept.wish may cost me another,$600.oo to $800.oo dollars. this is a list of the repairs done as of 8-31-2013.date of my'purchase. #-1.on 9-2-2013,new battery.amount of $134.24 dollars. the #-2,was on 9-26-2013for new rear brake light bulbs and rear axle oil.for $126.29 dollars. and the #-3rd,was done on 10-9-2013. for a new rear differential assy.in the amount of $889.41 dollars,done at your dealership.and the #-4th-done on 10-22-2013 for a new wheel bearing assy,and a rotor assy for the brakes.in the amount of $519.52 this makes the total amount of $1,669.46 for repair work as of today. this is just way,way to much on repairs and cost in just this little time from the date of purchase. and I' still have a date on.12-4-2013 for more repairs to be done. thanks for car. david schoemaker.home phone513-244-2938 More
We came in to buy a 2014 Sedona. We had previously We came in to buy a 2014 Sedona. We had previously visited another dealership and had a competitive deal. We asked if Kings could match it. That w We came in to buy a 2014 Sedona. We had previously visited another dealership and had a competitive deal. We asked if Kings could match it. That was all, just match it. After crunching numbers, our salesman did just that. We asked if this was the best they could offer us and put in a counter number. He talked to the sales manager. The sales manager came out to speak with us, he was very unprofessional and rude. He was apparently told that if the deal was matched, we were going to buy the car. This was not something my husband or I ever said. We came in asking if they could at least match, that is all we said when we arrived. So at this point, we had two identical deals. I asked why we should go with Kings. All the manager did was yell at us saying, you said you would buy from us if we could match. He then said he no longer could work with those numbers and told our salesman to give us our keys back and asked us to leave. My husband and I bought a 2010 Forte from Kings 3 years ago. Although our experience was questionable back then too, we wanted to stay loyal to them and give them our business again. Since we've bought that car, we've had communication issues with the service department and the maintenance of our car. After today, I do not believe we will even consider purchasing our next vehicle from Kings. We are very pleased with Kia vehicles and will continue driving them, but we no longer feel comfortable or welcome at their dealership. I feel there is a more professional way to speak with customers and communicating that the offer is firm without yelling and being rude about it. More
Our experience with Andy and Kings Kia was stress free from beginning to end. He was very courteous and professional and I would recommend him to anyone in the market for a new or used vehicle. from beginning to end. He was very courteous and professional and I would recommend him to anyone in the market for a new or used vehicle. More