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Kings Kia

Cincinnati, OH

3.8
360 Reviews

9600 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 360 reviews

July 16, 2014

Terrible customer service!!! Bought my kia in 2011, very happy with it. Received free oil changes with my purchase, some say every 3000 miles, some say every 6000 miles. Apparentl More

by Bethmm1979
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Many
Jul 17, 2014 -

Kings Kia responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. When you have time please give us a call at 513.677.6700 and ask for our GM Rick.

July 11, 2014

Awesome Experience My fiance and I walked in to Kings Kia not really knowing what we were looking for other than a SUV type vehicle. We arrived shortly before closing an More

by kayci.banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Breitenbach
June 21, 2014

Discrimination practice Me and wife are upper middle class Afro American people who work hard. We decided to trade in our fully paid off Ford Explorer limited edition with a More

by Joydre11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 31, 2014

Best car buying experience I've ever had! This is my 4th car buying experience within the last 5 years and it was by far my most pleasurable experience. Whitney wasn't pushy, she was very poli More

by NeNe87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Lambert
May 22, 2014

Fantastic customer service I stopped in to Kings Kia to just look with my 85 year old mother. I wanted to make sure she could comfortably get in and out of the car. I wound up s More

by NancyMeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Southwick
April 23, 2014

Excellent experience at Kings Kia! My husband and I arrived at Kings Kia looking for a new car. As soon as we arrived, we were greeted by Jamie Colston. He was extremely friendly, yet n More

by Sewgirl1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Colston
Apr 24, 2014 -

Kings Kia responded

Thank you so much for taking the time to share your experience.

April 07, 2014

2014 Kia Altima SXL Turbo Lease Very pleased and satisfied with our experience at Kings KIA. Everyone we dealt with went well beyond our expectations. I would highly recommend this d More

by dand787422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bello
March 28, 2014

Happy customer I have been looking at the new optima and drove onto the lot just to take a look. I work in sales and the last thing I wanted was a pushy sales rep br More

by Ksho636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 14, 2014

Thank you, Whitney, for the excellent service and experience that my wife and I received on our recent purchase of two new vehicles. We appreciated the courtesy and professionalism you afforded to u More

by timothywright1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Whitney Lambert
March 13, 2014

I came in for service work and a quote. I spoke to Jeff on the phone and he made me feel very good about the situation and assured me that they would do their best. When I got to Kings Kia, I worked with N More

by devonvu4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm, Jeff King
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