Kings Kia

Do yourself a favor...ask for Andy Breitenbach! Within minutes of being introduced to Andy, it was evident that he was not only knowledgeable and engaging but genuinely interested in learning what w Within minutes of being introduced to Andy, it was evident that he was not only knowledgeable and engaging but genuinely interested in learning what was important to me in purchasing a vehicle. With his expert assistance, I left with the car I wanted and a deal I felt good about. My interaction with Whitney in Finance was very positive, as well--she was friendly, well organized, and supremely competent. More

Test Drive Although I didn't end up purchasing a Kia, Matt was very, very, professional. I would recommend him to everyone. Truly genuine. Thank you for your tim Although I didn't end up purchasing a Kia, Matt was very, very, professional. I would recommend him to everyone. Truly genuine. Thank you for your time, Matt. More

Really terrible customer service. I am trying to get a tow for my car that is under warranty and will not start. I bought it in September and is now sitting in my drive-way not able to I am trying to get a tow for my car that is under warranty and will not start. I bought it in September and is now sitting in my drive-way not able to start. I have been on hold with Kia Roadside Assistance for at least 25 minutes and out of desperation, decided to use this dealerships chat function on their website. I wait for a bit, and finally Leah enters the conversation. I tell her I need help and she says she will get with the service department. As I wait, for around 10 minutes, I see that the agent has let the conversation without helping me. This is terrible customer service. If this were a life and death situation, like my car burning or exploding, I suppose I would be out of luck. I guess I am lucky that it just won't start. More

Scott Peeler Goes the Distance!!!!! I drove 3 hours to look at a car Kings Kia had for sale. Scott was very professional and easy to work with. After striking up a conversation with hi I drove 3 hours to look at a car Kings Kia had for sale. Scott was very professional and easy to work with. After striking up a conversation with him I was most impressed by his former service to his country as a veteran. After striking a great deal, we arranged to have the car delivered at a meeting place that took Scott more than an hour to get to. Thus Scott goes this distance to make the deal work showing his exceptional customer service. I highly recommend you look up Scott in person at Kings Kia in Cincinnati. He will go the distance to make sure you are happy with the car you want. More

Great Car-Buying Experience Although we did not end up purchasing a vehicle from Performance Kings Kia, they did everything possible to get us the vehicle we wanted at the price Although we did not end up purchasing a vehicle from Performance Kings Kia, they did everything possible to get us the vehicle we wanted at the price we wanted. I have purchased several new cars in my lifetime and I have never had a sales rep more knowledgeable or more customer-minded than Scott Peeler. He answered every question we had and did everything in his power to accommodate us. We never felt pressured – just the opposite – Scott made the process informative and enjoyable. The next time we need a vehicle, he will be the first person I contact. The only reason we did not purchase a vehicle there was that our budget didn’t quite meet the price of the vehicle we wanted. I truly believe that Scott and his sales manager, Rob Bello, came down in price as far as they could. The next time you are in the market for a vehicle, I would highly recommend that you visit Scott Peeler at Performance Kings Kia. Steve Imhoff Deerfield Township More

Andy Breitenbach-Exceptional Service I had a wonderful experience working with Andy and leasing a new 2015 Sorento. Andy went above and beyond in helping me find the right car and price. I had a wonderful experience working with Andy and leasing a new 2015 Sorento. Andy went above and beyond in helping me find the right car and price. I couldn't have asked for better sales professional! THANKS ANDY! More

Andy B. is the man to see! I've had the great opportunity to purchase and drive many fine cars and trucks over the years. As a rule, I never deal with pushy or rude salespeople I've had the great opportunity to purchase and drive many fine cars and trucks over the years. As a rule, I never deal with pushy or rude salespeople or managers because after all; It's my money! If you want honesty, great knowledge, outstanding service after the sale then go see Andy B. This is by far one of the best buying experiences I've had and trust me, I'm exceptionally picky. Special thanks to Andy B., Rhonda in finance, Chris Linneman-Manager, and Sarah in the service department. More

My service expirence My wife brought the car to this dealer since we bought it there. First we had to wait 2 weeks for a service appointment, not as I would have expected My wife brought the car to this dealer since we bought it there. First we had to wait 2 weeks for a service appointment, not as I would have expected. My wife brought the car in as scheduled and told the service rep about all the problems and demonstrated the issues. The service rep called back and said the car was ready. Number of issues corrected 1 out of 5. Please draw your own conclusions! More

Ask for Brandon! Brandon made an arduous process of buying a car more enjoyable and less stressful. I didn’t feel pressured or rushed during the process and his effor Brandon made an arduous process of buying a car more enjoyable and less stressful. I didn’t feel pressured or rushed during the process and his effort to find me what I wanted was apparent. Any questions or concerns I had were answered quickly and thoroughly. Initially, I didn’t think I would like a Kia, but after test driving a Kia Soul with Brandon my attitude changed. I canceled a deposit at another dealership because of Brandon’s customer service. After purchasing my car, he continued to provide me with excellent customer service when an issue arose with one of my tires. He immediately resolved the problem. I’m glad I came to Kings Kia and plan on being a returning customer. More