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Kings Kia

Cincinnati, OH

3.8
360 Reviews

9600 Kings Auto Mall Rd

Cincinnati, OH

45249

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Showing 360 reviews

April 05, 2016

One of my best experiences leasing a car! Jay Schnieders, Jason Levy and Whitney Lambert were the "best"! I went in for an oil change. My lease would be up in December so I went into the sho More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Schnieders Jason Levy
March 14, 2016

FUN & RELAXED! Mario is a great listener and worked hard to narrow down to just the right car. He wasn't pushy. He wasn't frustrated with having to explain all the More

by Happy KIA customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Hood, sales, Whitney Lambert
March 08, 2016

Happy with Recent Purchase I called the dealership about the car I was interested in, and spoke with Mario Hood. He had the car ready for me when I arrived, and came with me on More

by Kelly R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Hood
March 08, 2016

Excellent service Very satisfied with the service I received in purchasing my new car. He took his time in finding me the right car that suited my family needs. Thank y More

by Deena Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Hood
March 07, 2016

Happy Satisfied Customer I started my application process online. Someone contacted me shortly after. I scheduled an appointment and visited the dealership the next day. The e More

by TamikaTye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Skeen, Mario Hood
February 09, 2016

Sold us broken car. Still waiting on our title and $1000 Do not shop here for a vehicle unless you want more stress. Trust me you would be better off walking, than buying from them. We bought a used 2006 More

by Bewareofkingskia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian used car manager. Tom sales person , Bob Huser
January 19, 2016

Beware of the lies! Our car buying process was relatively smooth and I found a car I loved. We finalized the deal and drove off. We had a few red flags when they conta More

by Steph1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
Jan 25, 2016 -

Kings Kia responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. I am sorry for the confusion with our oil change program. I am the guy that did your paperwork at the dealership. I do remember talking to you about the fact the we are the ones that offer this program. Maybe I was not clear enough that you had to come here to get your free oil change but I believe we did go over this. We offer this program as a form of customer service so that our customers don't have to worry about the price of oil changes.

December 20, 2015

Great place to do business We have just now purchased our 4th vehicle. We have dealt with Andy Breitenbach each time. I had told Andy that I will be back to buy a truck. I had More

by Dave/Mendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Breitenbach
November 16, 2015

Excellent Service Andy Breitenbach contacted me months in advance before the end of my lease to let me know my options. Sure thing I went for a new car at Kings KIA, a More

by luis0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Breitenbach
November 14, 2015

A-Typical Salesperson When you think of a car salesman you think of everything but what Andy Breitenbach did. He listened to our wants and needs and assisted us with what t More

by breezy1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody. , Andy Breitenbach
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