Kings Kia
Cincinnati, OH
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One of my best experiences leasing a car! Jay Schnieders, Jason Levy and Whitney Lambert were the "best"! I went in for an oil change. My lease would be up in December so I went into the sho Jay Schnieders, Jason Levy and Whitney Lambert were the "best"! I went in for an oil change. My lease would be up in December so I went into the showroom to start to try to figure out my options. Everyone was very nice and no pressure. They asked to appraise my car and I agreed. I went in for my free oil change and left with a new car It was a great experience! ( I hate buying or leasing a new car) More
FUN & RELAXED! Mario is a great listener and worked hard to narrow down to just the right car. He wasn't pushy. He wasn't frustrated with having to explain all the Mario is a great listener and worked hard to narrow down to just the right car. He wasn't pushy. He wasn't frustrated with having to explain all the electronics on my first car in ten years. In fact, he was quite knowlegable! More
Happy with Recent Purchase I called the dealership about the car I was interested in, and spoke with Mario Hood. He had the car ready for me when I arrived, and came with me on I called the dealership about the car I was interested in, and spoke with Mario Hood. He had the car ready for me when I arrived, and came with me on the test drive. I loved the car and Mario was very helpful explaining everything to me. There were two things, owners manual and floor mats that were missing, but Mario took care sending the manual to me, and ordered new floor mats for it. I am very happy with the car (checked out to be in great condition), and was very satisfied with Mario's customer service. Kelly R. More
Excellent service Very satisfied with the service I received in purchasing my new car. He took his time in finding me the right car that suited my family needs. Thank y Very satisfied with the service I received in purchasing my new car. He took his time in finding me the right car that suited my family needs. Thank you so much for you professionalism and patience. More
Happy Satisfied Customer I started my application process online. Someone contacted me shortly after. I scheduled an appointment and visited the dealership the next day. The e I started my application process online. Someone contacted me shortly after. I scheduled an appointment and visited the dealership the next day. The entire process was smooth, and convenient. I explained to the salesmen what I wanted and they made it all happen within a hour or two. I was happy with my choice and most importantly my monthly payments were less than what I had asked for. I would definitely recommend them to my friends and family. I will visit them again when I am ready to upgrade. More
Sold us broken car. Still waiting on our title and $1000 Do not shop here for a vehicle unless you want more stress. Trust me you would be better off walking, than buying from them. We bought a used 2006 Do not shop here for a vehicle unless you want more stress. Trust me you would be better off walking, than buying from them. We bought a used 2006 passat. The minute we drove it off the lot on 1/17/16 the service engine now light was flashing. Next day husband went to use it to go to work. It wouldn't start. We contacted kia that morning. They were less than helpful. Brian the used sales manager is very rude, condescending, and unprofessional. He first told us it was sold as is. Even though I have the buyers guide that says 4 months, plus We bought a service contact. So after much fight, they fixed it. Picked it back up 1/21. Drove it home. Did some errands 1/22 morning. That evening got in it to go to target. It was shaking uncontrollably. Contacted that night and let them know we needed the deal cancelled. Brian already wanted to cancelled it without our consent anyways. So they called back Monday agreeing. 1/25. We exchanged the cars back. I got my paid In full used car I traded With them back. And they got the passat back. Now, we are still waiting on our $1000 down payment and the title for the car. We can't ever get a hold of anyone. The GM doesn't ever return any messages left on phone. Bob Hauser. So we cancelled the deal 1/25. They told us about a week that night for our refund and title. Now everytime we talk to them it's different. They "finally" showed "proof" of refunding the money. But it didn't have our name. Or card number on slip. That was Thursday. Today is Tuesday. We still don't have this "refund". They will play games. And they will make sure you know your legal rights. Do your research More
Beware of the lies! Our car buying process was relatively smooth and I found a car I loved. We finalized the deal and drove off. We had a few red flags when they conta Our car buying process was relatively smooth and I found a car I loved. We finalized the deal and drove off. We had a few red flags when they contacted me three times to send in paperwork that I had already given them and then they finally realized they were looking at the wrong file and were trying to get the documents from someone else. Today, i'm in Columbus getting my first free oil change...yippee! Except, that free oil change is costing me $69.99 because despite the fact that my salesperson and the finance person told us multiple times about Kias amazing free oil change program and reassured me multiple times that I could use it at any dealership it is only valid at Kings Kia....two hours from my home. In a month i've gone from super excited, sending friends to shop at Kings and intending to purchase two more new vehicles in the next year (cash!) to being infuriated that I was lied to multiple times and we almost feel like we're waiting to see what else they lied about. What a let down. I feel like I just made a $45,000 mistake. Oh, and our salesperson? He's no longer with the dealership. When I called they couldn't even be bothered to apologize for being a dealership without integrity. Just what essentially boils down to a 'Sorry about your luck sucker!" Buyer beware. More
Great place to do business We have just now purchased our 4th vehicle. We have dealt with Andy Breitenbach each time. I had told Andy that I will be back to buy a truck. I had We have just now purchased our 4th vehicle. We have dealt with Andy Breitenbach each time. I had told Andy that I will be back to buy a truck. I had called him, we sat down and looked over trucks within there dealership. Andy had got a transfer in from another lot so that we could purchase truck through Kings Kia and have Andy as our sales rep, and I out like to give a shout out to Sam Began (finance manger) he made financing made easy and understandable. We will be back for another purchase as we have a beginner driver that will be needing a car. Thanks for understanding Andy, for looking out and understanding we we are looking for each time. More
Excellent Service Andy Breitenbach contacted me months in advance before the end of my lease to let me know my options. Sure thing I went for a new car at Kings KIA, a Andy Breitenbach contacted me months in advance before the end of my lease to let me know my options. Sure thing I went for a new car at Kings KIA, and he and the team did a great job helping me find the right one! Thanks!! More
A-Typical Salesperson When you think of a car salesman you think of everything but what Andy Breitenbach did. He listened to our wants and needs and assisted us with what t When you think of a car salesman you think of everything but what Andy Breitenbach did. He listened to our wants and needs and assisted us with what the right fit for our families needs and budget was! By far was the quickest and easiest purchase we have gone through ever when purchasing a vehicle. I would highly recommend him and his team. More