Kings Kia

Awesome experience . Could not have asked for a better experience from beginning to end! The vultures didn't swoop in for the kill when they saw me on the lot. I was a Could not have asked for a better experience from beginning to end! The vultures didn't swoop in for the kill when they saw me on the lot. I was able to walk around and look at the cars, then I went towards the showroom to speak with someone .... perfect! (I actually left another dealership because I had two salesman heading for me before I had parked my car, so I kept rolling). I was greeted by Drew Hallman - Friendly, easy to talk to and actually listened to what I was saying. I wanted to buy a car .... not lease a car. I needed car payments that worked with my budget. However, the Sportage I liked was the top of the line and beyond my budget. Drew educated me on the benefits of leasing & answered all of my questions. Then he got Rob Bello, General Sales Manager, involved. Rob wasn't in a back office that Drew would slip to in order to get approval to wiggle on pricing. Rob came out & sat down to chat. He also listened to me. In the end, we all got what we wanted .... they wanted to sell a car and I leased the high-end Sportage with the mileage I needed at a price that worked with my budget - It was a win-win! Now THAT's what I'm talking about ... that is how it should be! I needed a car person ... someone I can call when I need something & know they will take care of me. Someone I can recommend to my sister or best friend - now I have 2 ... Drew & Rob! Thanks, guys!! More

Excellent Customer Care Great service and care during the process. Working with the customer to ensure a good buy. Walking through the process many times just to clarify all Great service and care during the process. Working with the customer to ensure a good buy. Walking through the process many times just to clarify all aspects of buying a new car. More

I would do it again Drew provided me with all the information I needed to comfortably lease my new Kia Sportage. Being a young female I often feel I am overlooked or take Drew provided me with all the information I needed to comfortably lease my new Kia Sportage. Being a young female I often feel I am overlooked or taken advantage of in the car industry but that was not the case at Kings Kia. I felt comfortable and was able to ask anything I wanted and trust the response Drew gave me. Not only did I have a good experience at the dealership, I love my new car. More

Great experience X2 We made our second purchase with Drew Hallman. 1 was used vehicle and 2 was new Kia Forte. Both experiences were fair, fast and courteous. From sale We made our second purchase with Drew Hallman. 1 was used vehicle and 2 was new Kia Forte. Both experiences were fair, fast and courteous. From sale thru financing all was geared toward excellent customer service. Thanks Kings Kia! More

I wish I could give them SIX stars! So far two GREAT experiences at Kings Kia. I purchased a Hyundai Tucson from these folks approx a year ago. Then my wife needed to get another car so So far two GREAT experiences at Kings Kia. I purchased a Hyundai Tucson from these folks approx a year ago. Then my wife needed to get another car so after shopping around I decided to give them another try. I'm so glad I did. My wife wanted to lease a new SUV but we did not think we could afford it. So I showed up there to ask to see what used SUVs they had. Drew Hallman and Jay Schnieders worked with getting me a good deal. Then Drew knew something was up and asked, "Jeff, what do you really want, because it seems like your not really happy yet?" Well I told him my wife really wanted to lease but we did not think we could afford it. Then I saw a team of people work VERY, VERY hard to get me the deal I needed. Both Drew and Jay worked and worked and worked. Their work allowed me to leave there that day with a 2016 Kia Sportage which my wife and I LOVE! Whitney Lambert was great with my paperwork and explained all about the lease and was very quick and helpful. This car dealership is amazing. Two cars purchased/leased and could not be happier! Since I have a 15 year old who will soon need a car, I will still shop around, but I know I will give this dealership the final option, because they will impress me again. Thanks so much! More

Going the extra mile Our salesman, Drew, at Kings Kia went the extra mile to work out the best deal with our trade in and help us find financing. Everyone at Kings Kia we Our salesman, Drew, at Kings Kia went the extra mile to work out the best deal with our trade in and help us find financing. Everyone at Kings Kia were extremely helpful and I would highly recommend this dealership compared to others in the area we've worked with. Love my pre-owned Kia Sorento! More

2015 Optima Easy to deal with, no haggling on price, no pressure sales force, especially Rikkie Vance. I would highly recommend them to anyone looking to purchase Easy to deal with, no haggling on price, no pressure sales force, especially Rikkie Vance. I would highly recommend them to anyone looking to purchase an automobile. More

Great Salesman, great car Drew Hallman helped us lease a 2016 Kia Sorento SX. He was friendly, knowledge, and took his time working with us. We felt welcomed, not rushed, and h Drew Hallman helped us lease a 2016 Kia Sorento SX. He was friendly, knowledge, and took his time working with us. We felt welcomed, not rushed, and he made us feel like "old friends". My husband and I appreciated the time he took to walk us through the lease vs. buying process, and we really appreciated that he showed us five models (colors, trim levels, interior colors, etc.), in order to get the one what we really wanted. We also worked with Whitney Lambert, who was also very friendly and helpful. In fact, everyone we encountered was friendly and helpful. We ended up spending a very long time at the dealership, with our 3 month old in tow, and all members of the Kia family were welcoming of our visit. I appreciated the time Drew and Whitney spent with us, and the fact that our 3 month old was also welcomed, and will gladly refer them to friends and family. More

Great customer service Paul was great in getting the vehicle ready for me to check out and test drive. Vehicle was pristine and the price was right. Mario provided quick s Paul was great in getting the vehicle ready for me to check out and test drive. Vehicle was pristine and the price was right. Mario provided quick service in finishing the purchase and getting me on my way. Many thanks to both. More

Helpful, Knowledgeable Employees During my car buying experience I asked many questions and received very good answers and a lot of patience from this dealership. The used car manager During my car buying experience I asked many questions and received very good answers and a lot of patience from this dealership. The used car manager, Brian, was very knowledgeable, helpful and kind. Alec Conway was my salesman and he did a great job answering my questions, making me feel comfortable (no pressure at all) and assuring me he was not out to sell me a bad car. He even drove the car up to me from Cincinnati to Columbus so that I could take it for a test drive! Although, I am still unsure how their mechanics did not notice the exhaust or power steering leaks (which I noticed the night I got home from the dealership) during their 180 point inspection. But, I did contact Brian and he paid the bill for my exhaust part replacement at the Midas in Maineville. The power steering issue is covered by my warranty, which Brian also gave me a very good deal on. ($500 for 2 year/24,000 mile warranty on most major issues, minus the exhaust system). So, while I will be paying a $100 deductible for each power steering part, I am still a very happy customer and glad that the exhaust problem was handled very quickly and free of charge. Overall, I am extremely happy with my 2008 Subaru outback. Other than the 2 issues mentioned, my vehicle is in great condition, drives nice, was sold to me with brand new tires, and is exactly what I was looking for. More