Kings Kia

Horrible Customer Service I had to choose an employee to submit but I have never worked with andy. My husband and I went in today to look at buying out his lease. My husband t I had to choose an employee to submit but I have never worked with andy. My husband and I went in today to look at buying out his lease. My husband talked to Sean previously so we worked with him. Sean was cold and arrogant. He asked 2 questions, printed off a piece of paper to show our payments, provided no explanation, then played on his phone while we reviewed. My husband had to ask Sean for clarification because he provided no information. I understand that buying a lease is not your money maker, however, bad customer service will make you way less in the long run. Sean needs to grow and mature quite a bit. More

Trade In Scam Beware! Do not trade your car in with this outfit. They hustled my mother, giving her half the value of her car, and guess who is driving it now – t Beware! Do not trade your car in with this outfit. They hustled my mother, giving her half the value of her car, and guess who is driving it now – the Sales Manager! Stay away from Frank Hoskins. He is an unprofessional, disgracefully rude, slick car salesman. More

GREAT CAR BUYING EXPERIENCE Kings Kia was extremely friendly professional and responsive without being pushy. They explained every thing in detail and answered all of my concerns Kings Kia was extremely friendly professional and responsive without being pushy. They explained every thing in detail and answered all of my concerns and questions. I would highly recommend them for any car buying needs More

Great buying experience We have hated the car buying process until we met Jason Levy at Kings Kia in Cincinnati. He didn't push, asked us what WE needed, gave us a deal and a We have hated the car buying process until we met Jason Levy at Kings Kia in Cincinnati. He didn't push, asked us what WE needed, gave us a deal and a fair trade on our old car. Highly recommend Jason and love our new Kia Sorento! More

Excellent! My salesperson (Cody Campbell) was great. Cody was very patient with my thousands of questions and test driving multiple cars! He was friendly, know My salesperson (Cody Campbell) was great. Cody was very patient with my thousands of questions and test driving multiple cars! He was friendly, knowledgeable, and straightforward while walking me through the process. I left with a new car feeling good about the whole experience - would highly recommend. More

Nice During Sale but HORRIBLE CUSTOMER SERVICE We bought a used 2013 Kia Sorento in November 2015 and they were very nice during the purchasing process which makes sense. The problem is that soon We bought a used 2013 Kia Sorento in November 2015 and they were very nice during the purchasing process which makes sense. The problem is that soon as we informed them, 3 months later that the car's left blinker stopped working they charged us to take a look at it. Apparently the car had the intermittent issue when we purchased it but we were not informed and they told us that it would cost us approximately $800 to fix, utterly ridiculous. Now on Father's Day (Yesterday) we were pulled over because our window tint was too dark (only letting 18% light through the tint) on our front windows and windshield. We told the officer that we bought the car with the tint already on it from the dealership. After he printed off a $130.00 SITATION they we have to pay for, he also told us that since we bought the car like that the dealer, the dealership should pay for it because it is ILLEGAL for a car to be sold with ILLEGAL TINT and he printed a document as reference to the dealer. I went to the dealership and the sales manager told me that it was not their problem and they are not responsible for that. I have called Kia and left a voicemail for the GM of Kings Kia and I am waiting for a call back. This is unbelievable that they put people in these types of situations! More

Great customer service The dealer was very straight forward and his quality about getting us the right vehicle that met my family's needs was the best. I would recommend Kin The dealer was very straight forward and his quality about getting us the right vehicle that met my family's needs was the best. I would recommend Kings KIA to everyone. More

I bought a new car! Everyone was very friendly, and helpful. My husband and I made an appointment with our dealer Tom Skeen, and he let us know ahead of time he had some Everyone was very friendly, and helpful. My husband and I made an appointment with our dealer Tom Skeen, and he let us know ahead of time he had some drop in clients, and asked if we wanted to reschedule, or if he could find someone else to help us. We chose the second option, so he set us up with Drew Hallman. Drew took several hours to show us different options and when we finally landed on the best one, stayed after closing time to finish the deal. A man from service and finance both complimented me on my choice, and were very nice and friendly. Of course, we had to talk to Rob since he helped on our purchase the last time! Overall great experience. My new car is fantastic! More

excellent buying experience Just a great buying experience from the sales man up to the management I would highly recommend to my friends an neighbors to buy from Kings Kia Just a great buying experience from the sales man up to the management I would highly recommend to my friends an neighbors to buy from Kings Kia More

Easiest car buying experience ever. I would recommend buying a car from Drew at Kings Kia. Easy to work with. Good guy. Also, Kia has come a long way. Great quality. I would recommend buying a car from Drew at Kings Kia. Easy to work with. Good guy. Also, Kia has come a long way. Great quality. More