Kings Kia
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 360 reviews
Rude inconveneint I keep going back, because it is where I purchased the vehicle. However, it is always inconvenient to get the oil changed there, never any open appoin I keep going back, because it is where I purchased the vehicle. However, it is always inconvenient to get the oil changed there, never any open appointments, always a week to two weeks to get it done. Called on an oil leak that is from the Oil Pressure Switch that is only under warranty until 60,000 miles and they do not have a tow service and would not recommend one. Service advisor took real attitude towards me. More
Theft from car My son took our Kia Optima in for the free oil change. We had a problem in the past with the service department recommending new wiper blades or tire My son took our Kia Optima in for the free oil change. We had a problem in the past with the service department recommending new wiper blades or tires after new ones had just put on, but yesterday one of their employees took $200.00 out of the center console. He had forgotten it was in there. My husband called the dealership to report the theft. My son also went back in and they told him that it could have been done by anyone. They told him to file a police report which he did. I called back to let them know that after buying 4 cars from them, I will not be back. UPDATE - One day later - they have replaced my son's money with a $200.00 check. Thank you to the dealership for stepping up and doing the right thing!!!! Kudos!!!! More
GREAT EXPERIENCE Our salesperson, Drew Hallman, was extremely helpful in explaining all the benefits of Kia ownership. He was also very efficient and didn't make me wa Our salesperson, Drew Hallman, was extremely helpful in explaining all the benefits of Kia ownership. He was also very efficient and didn't make me wait, and at the same time I didn't feel pressured. I would highly recommend him and feel I can send my associates and friends to him. Whitney was very knowledgeable and did an excellent job expediting the paperwork. More
Excellent Experience The sales representative (Eric Keaney) was very professional, knowledgeable about his job, and provided answers promptly. Everyone should request him The sales representative (Eric Keaney) was very professional, knowledgeable about his job, and provided answers promptly. Everyone should request him when you go to purchase your vehicle. More
Return Customer First I would like to say our salesman David Parker was very professional. His no pressure approach helped us to be able to take our time in the decis First I would like to say our salesman David Parker was very professional. His no pressure approach helped us to be able to take our time in the decision making of buying a new vehicle. I would like to add (as a return customer) Kings Kia"s maintenance dept. is superb. Along with the professionalism of David Parker, it is a big reason I returned to this Dealership. Great Job!!!! More
Awesome Car Buying Experience First, Mike Welsh and Rob Bello and AMAZING! We purchased not one but TWO Kia Souls over a 6-day period of time! Both gentlemen worked tirelessly to m First, Mike Welsh and Rob Bello and AMAZING! We purchased not one but TWO Kia Souls over a 6-day period of time! Both gentlemen worked tirelessly to make both deals happen with the least amount of hassle, while keeping our payments where we needed them to be. These are the 9th and 10th vehicles respectively that we have purchased from Kings Kia. We are repeat customers who will keep going back because of the superior service we have received throughout the years. You absolutely CANNOT go wrong with Kings Kia!!!!!! More
Great Experience Tom and Jay provided answers and quotes promptly and Rob was able to procure the Sorento in the color and trim level that my wife wanted. Great hassle Tom and Jay provided answers and quotes promptly and Rob was able to procure the Sorento in the color and trim level that my wife wanted. Great hassle free and pleasant experience. Thanks again! More
Great Service! Paul Plunkett (salesman), Bob Huser (General Manager), and all of the staff at King's Kia were great to work with. Starting with being exceptionally Paul Plunkett (salesman), Bob Huser (General Manager), and all of the staff at King's Kia were great to work with. Starting with being exceptionally responsive with our internet inquiries (late on a Friday evening, nonetheless), to being straight-forward to deal with (regarding availability,price, condition, etc.), as well as being very accommodating of the fact that we had two very young children with us while completing the purchase. I would highly recommend King's Kia and Paul Plunkett. More
Great! I felt comfortable and at ease when making a decision about how to buy my car because Drew was so knowledgable and good at explaining all aspects of t I felt comfortable and at ease when making a decision about how to buy my car because Drew was so knowledgable and good at explaining all aspects of the process. He even put my plates on for me when I came to pick them up! More
Fast car deal Drew made the deal run very smooth. Pick your car the deal is done. He went over the car with me and off I went in my new Optima. Very simple, Go to K Drew made the deal run very smooth. Pick your car the deal is done. He went over the car with me and off I went in my new Optima. Very simple, Go to Kings Kia ask for drew Drive away in your new car. More