Kings Kia

Had my daughter's car in twice for oil leaking into the engine. The first appt they said it was due to a recall and would fix it. Picked it up later that day and was told it was fixed. Two weeks later i engine. The first appt they said it was due to a recall and would fix it. Picked it up later that day and was told it was fixed. Two weeks later it was again leaking oil into the engine. Brought it back in and 2 days later they claimed they could not find the issue and were unable to repair it. My daughter was told that she could either add oil herself every couple weeks or they could run a diagnostic to see if they can find anything but it would cost her over $600 dollars. The service tech then proceeds to tell her "I wouldn't suggest doing the diagnostic because it probably will not tell us anything anyway and since its no longer under warranty that I suggest you just drive it until the engine blows and then it will it be covered". What???!!! Who the xxxx says that and actually thinks we will believe it? I guess because it was a female and they didn't think she would know any better. I then called the service department 10 times since that appt and have left 10 messages but still have not heard anything back from anyone!! Got tired of waiting to I took to another shop and they had the issues fixed in 1 day with no problem!!! This is the second time that we have had an issue with the car and both times it has been a nightmare getting anything done. The first time was thankfully just an issue with getting a broken door handle fixed, them ordering the wrong handle after FIRST looking at the car to make sure they ordered the correct part, 3 trips in to get it fixed when it was done incorrectly and the wrong part ordered. I thought we could give them another try with the leaking oil issue, but obviously that was more of a headache than the first time. Once they get your money on purchasing a car then from the point on they don't give a crap about any further help or customer service. Never, buying or dealing with this dealership or service department again and will NEVER buy another Kia after this. More

Every one was very cordial that I worked with in buying the Mustang. Dealership very clean and organized ! Kris Pendleton was AWESOME to work with !!! Answered all my questions !!! the Mustang. Dealership very clean and organized ! Kris Pendleton was AWESOME to work with !!! Answered all my questions !!! More

Bought a Telluride September 2022. Told hitch was not available due to supply chain issues. It's May 2023 and still no hitch available. Called for first scheduled service in the mi Told hitch was not available due to supply chain issues. It's May 2023 and still no hitch available. Called for first scheduled service in the middle April. Didn't have availability for over 30 days. Now I found out the three vehicle recalls can not be completed at the same time. They are scheduling recall work for August. Safety recalls! Unbelievable. Worst run dealership I have ever experienced. More

I was super pleased with the service I received from Kings Kia from the moment I walked in the door! Special thanks to my salesman Rob Friling along with managers Bob Merry,Rob Bello and Amanda Sheets. Kings Kia from the moment I walked in the door! Special thanks to my salesman Rob Friling along with managers Bob Merry,Rob Bello and Amanda Sheets. Everyone went above and beyond to make sure all my needs were met, and my car buying experience was not only successful but enjoyable as well! Definitely Recommend! 😁👍🏼👍🏼 More

Shawn Harvey was an exceptional salesperson! ! We were probably the worst customers to deal with and he never pressured us or made us feel like we were inconveniencing him. From cancelling an ord ! We were probably the worst customers to deal with and he never pressured us or made us feel like we were inconveniencing him. From cancelling an order at the last minute to the birth of our third child during the buying process he was very communicative and reassuring. He constantly kept me updated on the status of our order without prompting. When I went into early labor after the vehicle’s arrival, but before we could purchase it he never pressured us and only checked in to see how we were genuinely doing during a chaotic time. The dealer held onto the vehicle for us and allowed us to complete the purchase completely virtually. Once we were all home safely, Shawn personally delivered the vehicle to our home and went over the vehicle details with me and continues to check in on me. More

I just purchased by second kia soul at Kings kia. Chris Brock the salesman made it so easy to get me my new ride. Everyone at Kings Kia went out of there way to make sure I had a great experience. Chris Brock the salesman made it so easy to get me my new ride. Everyone at Kings Kia went out of there way to make sure I had a great experience. Kings kia Forever Chevy Never More

Bill Essen was an amazing salesman! From the beginning to the end he made the sales process a breeze. He listened to my goals I wanted in my next car and absolutely knocked it out the p From the beginning to the end he made the sales process a breeze. He listened to my goals I wanted in my next car and absolutely knocked it out the park. I usually dread going to car dealerships but Bill made it so nice I’m excited to work on my next car purchase with him. More

Our car's engine blew up (a known and fully warranted Kia issue) while on vacation, over 600 miles from home. The area dealer said it could take 4-6 months for a replacement to be installed. After 2 long mon issue) while on vacation, over 600 miles from home. The area dealer said it could take 4-6 months for a replacement to be installed. After 2 long months, we learned how Chris, the Service Advisor at Kings Kia, helped another family in the same situation. Within 18 days, Chris was able to put the wheels in motion (no pun intended, but I'll take it), an engine was ordered, installed, and the car shipped to Kings Kia, where we picked it up. We are forever grateful for Chris' amazing principles, professional conduct, and extraordinary customer care. He went above and beyond. Thank you, Chris and Kings Kia! More

Bill Essen did a great job , explained all features of my new Kia Sportage, would buy from him again new Kia Sportage, would buy from him again More

Phenomenal customer service! Kris and Bill were excellent! They took great care of me. There was no pressure to buy. Man do I love my car! After I bought my car I had even more q Kris and Bill were excellent! They took great care of me. There was no pressure to buy. Man do I love my car! After I bought my car I had even more questions where I was able to call Bill and he answered everything. GREAT TEAM! More