Kings Kia
Cincinnati, OH
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Stress free This was the best car buying experience I have ever had. Greg was personal, funny, down-to-earth and an awesome magician. Will I recommend Greg Franke This was the best car buying experience I have ever had. Greg was personal, funny, down-to-earth and an awesome magician. Will I recommend Greg Frankel? Absolutely! More
Accommodating We were lucky to have Manager Rob Bello assign Greg Frankel to work with us following our online inquiry. Greg listened, considered options, and recom We were lucky to have Manager Rob Bello assign Greg Frankel to work with us following our online inquiry. Greg listened, considered options, and recommended resources to meet our specific needs. Thanks! More
Great Customer Service Worked with Greg Frankel over the Internet to finalize our new Kia deal. When we reached did the dealership to take delivery of our new Sorento everyt Worked with Greg Frankel over the Internet to finalize our new Kia deal. When we reached did the dealership to take delivery of our new Sorento everything was as promised. The entire dealership was professional, courteous and very helpful. This is the 4th Kia we have purchased from Kings Kia and we will definitely be back again. More
Very helpful Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them. More
King's Kia fan for life Richard Withrow is by far the most honest, genuine guy a person could meet, let alone buy a car from. After buying 2 cars from him (reviews below), I Richard Withrow is by far the most honest, genuine guy a person could meet, let alone buy a car from. After buying 2 cars from him (reviews below), I knew he would give me any help and advice when a friend was taken advantage of and given a bad deal at a different Kia dealership. Richard and GM Rob Bello epitomize class, customer service, and made my friend and I King's Kia fans for life. ***** A week after I bought my car, my wife and I went back to Kings Kia and met with our salesman, Richard Withrow, to see if we could trade in her Lexus for a Lexus with the redesigned front end. Again, Richard made it happen. Happy wife, happy life. ***** I’ve bought 3 cars in the past 5 years from Kings Automall. My best experience was my latest purchase with Kings Kia. My salesman, Richard Withrow, from the minute he introduced himself was very professional, knowledgeable, patient and kind while helping me narrow down my options to find the perfect automobile for me. Kings Kia was the first place I stopped into to look at cars and honestly my wife and I had no intention to do anything but just look. However, Richard found a car I liked and presented an offer neither my wife or I could say no to. I greatly appreciate all the little things he did while I was just looking and for making the buying process easy. Couldn’t have asked for a better buying experience and the huge hand up I was given. Thank you Richard Withrow. More
Amazing customer service! It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered a It only took us 1 visit talking with Rachael to come back and purchase our 2015 Kia Sportage! She was very patient in all my questions and answered all my concerns throughout the process. Would definitely recommend her to friends and family looking for a new Kia! More
Enjoyable Relaxed Experience Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable Although we did not purchase a new Kia, I would encourage anyone who is looking at this type of vehicle to ask for Greg Frankel. He is knowledgeable and keeps a nice relaxing tone in the sales experience. We actually drove back to the dealership to thank Greg in person and apologize for not buying from him. Even then he was gracious and friendly. The only reason we did not buy is that Kia didn't have quite the vehicle we were looking for. But if anyone is interested in any model of new Kia or used vehicle, my wife and I give a hearty recommendation that you go see Greg. Al and Jenny Sheldon More
Fourth purchase in 3 years This is our fourth Kia purchase from this dealership in 3 years so obviously they are doing something right! We have a Soul, an Optima and just purcha This is our fourth Kia purchase from this dealership in 3 years so obviously they are doing something right! We have a Soul, an Optima and just purchased a Sportage. The gas mileage is what keeps us coming back. My husband traded in his Soul for a new one and it is the most comfortable car for a long drive I have ever been in. It beat out the Honda minivan, the Toyota minivan, and a Dodge Durango, and they were all top of the line. His Soul is the turbo so it’s bigger than the average Soul. I am hoping my Sportage is the same! I was driving the Optima but gave it to our 20yr old son who has driven a 1996 Jeep Cherokee for the last 4 years! I think we are all happy! More
Honest Personal Service Greg and the team at Kings Kia were attentive, honest, and fair during our purchase of our 2019 Kia Sorento. We took two different vehicles out of a Greg and the team at Kings Kia were attentive, honest, and fair during our purchase of our 2019 Kia Sorento. We took two different vehicles out of a drive and never felt pressured to make a decision. Granted, we have a 2011 Sorento that has been a great car and therefore didn't need a lot of persuasion on the choice of the Sorento but were ready to travel to another dealer if things didn't go as planned. We didn't need to as Greg gave us an fair price. Once the sale was done, Greg spent a lot of time familiairing us with the dizzying number of features on the vehicle. Overall Greg and Rob made the transaction about as easy as it could be, I look forward to my next purchase at Kings Kia. More
Thanks to all of you guys I'm not really sure how you did it. But you did you sold me another silver car okay with custom look silver and black. I hate silver cars because th I'm not really sure how you did it. But you did you sold me another silver car okay with custom look silver and black. I hate silver cars because there are so many of them out there. I never could find mine. But I haven't lost this one in any parking lot yet! :) I walked out owing more money but still happy and content. A real game stopper for me. I love this Kia Soul it was made for me it's easier for me to get in and out of with out my hips or knees killing me. Special thanks goes out to Greg, Rob, Mario and Jay. The four of you played a part in this deal and making me leave happier than I was when I came in. You guys were great to deal with. Also I would like to thank Chris Metz and the other Chris (forget last name) in the service department. You two give a new meaning to customer service you know the old fashion kind. It seems in this day and age people in the service industry would rather say "screw you" instead of putting forth the service you guys give. You give amazing service to the details and concerns of your customers. What a Great dealership you should all be very proud. Thank You. PS I have all your cards so you haven't seen the last of me. More