Kings Kia

This was the worst service experience I have ever had in my life after 30 years of car ownership. Forget about someone answering the phone or returning your calls. I had to pick up the car after 3 days of i my life after 30 years of car ownership. Forget about someone answering the phone or returning your calls. I had to pick up the car after 3 days of inaction and take it somewhere else. Beware—do not go to this dealership! More

DeShawn is a solid individual. Personable, kind, and friendly. He was not pushy and answered all of our questions. When he was not sure about something, he went to find someone Personable, kind, and friendly. He was not pushy and answered all of our questions. When he was not sure about something, he went to find someone who was able to answer our question. Ask for Deshawn when visiting Kings Kia! More

I've been calling and texting 3 days. No response. Need to see if a repair is covered under warranty. We live over 40 mins away so getting a reply is necessary. Abysmal service and we hav No response. Need to see if a repair is covered under warranty. We live over 40 mins away so getting a reply is necessary. Abysmal service and we haven't even gotten the car in yet More

Would not recommend this dealership for buying used vehicles. The salesman was dry and hardly spoke. I shown him other vehicles in the area with less miles, newer, better condition and a bigger engine. vehicles. The salesman was dry and hardly spoke. I shown him other vehicles in the area with less miles, newer, better condition and a bigger engine. My biggest value in this vehicle was simply the color black. He assured me they use a third party vendor for their pricing and their cost is below market value. However, once I got home and reviewed the price, I paid $3,000- $5,000 above market value. The financial rep was great and great to work with, but the sales experience was terrible. I cannot speak for Kia, but my experiences with used cars was all around a poor experience. I wouldn’t recommend. I’m currently reviewing their pricing sheet for a mistake. More

I received a Safety Recall Notice on my 2018 Kia and the letter said to contact an authorized dealer. So, I called Kings Kia and I was told that they would get back to me as soon as they checked their parts letter said to contact an authorized dealer. So, I called Kings Kia and I was told that they would get back to me as soon as they checked their parts department for the piece need. Here we are at 7 days and no follow up at all. Fortunately Wyler Kia/Eastgate was on their game. More

DeShawn was amazing! He was kind and not pushy, which I really appreciate. We will definitely be back. He was kind and not pushy, which I really appreciate. We will definitely be back. More