Kings INFINITI

Great car buying experience I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to I was in the market to lease an Infiniti QX60 and was looking for a specific color and certain features. Upon contacting several dealers it proved to be difficult to find the car I wanted. At one point, one of the dealerships told me that I was not going to find the car because there were none in the market. But Kings Infiniti came to the rescue. In a day or so, I received a phone call from Natasha letting me know that they had the vehicle available. We were able to negotiate a deal over the phone. I was weiry about signing on the dotted line before actually seeing the vehicle. Natasha gave me the courtesy of extending the deal for a few days until I was able to go to the dealer and take a look at the car. Sure enough it was the car I wanted and I went ahead with my purchase. Natasha was extremely helpful answering all my questions and going the extra mile to make my car buying experience a pleasurable one. Upon picking up the car, I was introduced to Roman Zeltser who had all the paperwork ready for me to sign and proceeded to give me a tutorial on the vehicle before I went on the road. He was very informative and reassuring. Roman and Natasha have both followed up with me to make sure I was comfortable with the car and if I had any questions. Kudos for Kings Infiniti. Keep up the good work! More

new car lease I'm writing to convey my very satisfied experience in dealing with salesman Buddy Naipaulo. I had initially gone to Kings to pick up two new infinitie I'm writing to convey my very satisfied experience in dealing with salesman Buddy Naipaulo. I had initially gone to Kings to pick up two new infinities leases with my two sons who had dealth with Buddy who was extremely helpful and professional throughout the entire process. Upon waiting for the transactions to be completed, I became interested in the new Q50, and to make a long story short, I too leased from Buddy who again was very nice to deal with and made the experience painless. So, all in all our family leased 3 vehicles in a matter of 10 days! We will definitely recommend Kings and Buddy to our friends. Thank you. More

Sales Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while Roman was not only very professional but very straight forward. He worked around my schedule with no hesitations. He was very patient with me while I tried to figure out what worked best for me in regards to my budget. Overall, it was great doing business with him. I will definitely look for him when my current lease expires. More

I have been in this service center a few times. each time I would look for the service adviser John. he is very attentive and helpful to my car problem. the place is usually packed on weekend, so i usually s I would look for the service adviser John. he is very attentive and helpful to my car problem. the place is usually packed on weekend, so i usually schedule my app't in the morning and get there as early as i can. there are miscommunication a couple of times between the service advisers and the receptionist about loaner cars availibility. sometimes i dont get a loaner but its ok. I dont like to wait at the wating room because i need to go home to take care of my daughter who was watched by my old parents. so loaner is one of the problem of this service center. the staff there is generally nice and polite. two times i needed to bring my 9 months old with me to the service center to replace a sensor.one time i went in the morning and there were a lot of people in the waiting room already. i was sitting at a corner chatting w/ another customer abt our children. about an hr or 2 later john called my name and said i needed to come back another time cos the technician broke the sensor when they were trying to put it in. now they need to reorder the part again. he sincerely apologized for the mistake. i was upset but i got no choice but to come back the following week. i went in the next wkend and it was full house there that day. i mean there are customer standing around in the waiting room. when i got there i said to john that i hope i could leave early. he said he would try his best. walked into the room there is no seat. my daughter was in the stroller and i was standing next to her. moments later the lot attentent came in and started taking chairs from other room to the waiting. and let me sit in the corner. about an hr later, john called my name and told me the car is ready and it was no charge because they broke the first one. it was very nice for them to take the responsibility. the part is not too expensive (i think its abt $350) and it's covered in my CPO warranty so i just had to pay $50. More

I leased an Infiniti G37x in Oct/2010 from Roman who was a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or le a great sales then. So I went back to him last week to lease a Q50, he still the best sales I have ever met during the past 30 years when I buy or lease a new car. This time he gave me a better deal than the last car though still not the best I expected so I rated 4. I am expecting Roman will give me the best deal 3 years from now for my 3rd Infinite car so I can rated 5 on the price as well. Overall, a great sales at a great car dealer in NYC. More