Kings Ford Inc

Fantastic experience, would strongly recommend Kings Ford! Very simple and easy process getting yourself into the vehicle of your choice. Travis Martin and Paul Flood are straight-shooters, which is a relief Very simple and easy process getting yourself into the vehicle of your choice. Travis Martin and Paul Flood are straight-shooters, which is a relief from my past car purchasing experiences. I will be buying here exclusively from here on out and would strongly recommend you find out why for yourself! More

Is this car really a "Certified" Used Car When buying a car, especially one that is used, you always exercise a bit of caution. Making sure that it is a reputable brand and dealership were at When buying a car, especially one that is used, you always exercise a bit of caution. Making sure that it is a reputable brand and dealership were at the top of my list. When it was time for my wife to turn in her Jeep; I insisted on her buying a Ford. We shopped Cincinnati dealerships looking for a used Explorer and found one that we really liked at Kings Ford. During our test drive the low air pressure light came on, but we were assured that it was just a quick fix of putting more air in the tire and it would be looked at upon arrival at the dealership. Price negotiated and the papers signed, we were anxious to get home. Upon setting up the SYNC system the low air indicator light came on again. Turns out out there was a hole in the tire. Shane took it to Tire Discounters and had it repaired as your shop was closed for the evening. It rained the rest of the day on Satuday, Sunday, and Monday. On Tuesday when the sun finally broke we came to the realization that the windshield wipers did not turn off. We called Shane and he asked that we make an appointment with a local dealership (we live in Columbus) and that it would be taken care of. Saturday was the earliest we could get the car in with the Holiday and both my wife and I working. We headed out only to find that the car did not start and the battery was dead. We have now owned the car for 1 week and I am already jumping it. We took the car to Ricart Ford and had the switch and battery replaced. I question my confidence in Ford and this vehicle. I have owned multiple Ford trucks and currently drive an F150 without any issues. We bought a Ford for the reliability. We bought "certified used" because we thought that it came with the assurance that the car had been looked over. This "certified" car was going to leave the lot with 3 items that were faulty on the Vehicle Inspection Checklist (Tires, Faulty Wipers and a Dead Battery). It ended up leaving with only two because of Shane running it to Tire Discounters. To me these are obvious items that even the novice mechanic could have pointed out. How does this happen? To say that I am upset is an understatement. I was assured by the Sales Manager that this is an "isolated case and hundreds of cars were sold last year without incident". Unfortunately those hundreds cars are not mine and the one that has issues is parked in my drive way. If something as obvious as the windshield wipers not turning off, a failing battery and hole in the tire did not catch the eye of the mechanic; what else is going to go wrong with this vehicle over the coming years? Sure it has a warranty for a short period of time, but my concern is after this. Thanks, Will McLain 614.208.1555 More

This experience was definitely great I enjoyed the friendly service as well as the manner in which questions were answered. I was well taken care of and felt like I mattered and wasn't ju I enjoyed the friendly service as well as the manner in which questions were answered. I was well taken care of and felt like I mattered and wasn't just another sale for them. More

Great Experience I had a great experience at Kings Ford! This was my first time buying a car and the staff was very helpful and not pushy at all. I would definitely re I had a great experience at Kings Ford! This was my first time buying a car and the staff was very helpful and not pushy at all. I would definitely recommend this dealership! More

Thank you Very impressed with dealerships customer service and their drive to work to find the best deal possible. Truly felt as though my business's was value Very impressed with dealerships customer service and their drive to work to find the best deal possible. Truly felt as though my business's was valued and that we were important customers to them. More

Jim Cobb was my sales person , very knowledgable of the ford truck line to the point personality , help baby sit while signing all the docs was my sales person , very knowledgable of the ford truck line to the point personality , help baby sit while signing all the docs More

Fair, quick, friendly Found the price of the vehicle we wanted to be better than most in a larger area and had to check it out. Salesman was courteous and friendly, never p Found the price of the vehicle we wanted to be better than most in a larger area and had to check it out. Salesman was courteous and friendly, never pushy. Very respectful of our time constraints. Will recommend to family. More

Customer Service Quick process, professional sell. Ryan Davis provided information & options for us in a timely matter. If you need a truck I highly suggest this esta Quick process, professional sell. Ryan Davis provided information & options for us in a timely matter. If you need a truck I highly suggest this establishment. More

very good People there are very nice make u feel very welcome I would tell everybody I know they are very good dealership I will tell my family and friends Ki People there are very nice make u feel very welcome I would tell everybody I know they are very good dealership I will tell my family and friends Kings Automall Ford dealership are the best More