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Kings Ford Inc

Cincinnati, OH

4.7
1,386 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,386 reviews

March 30, 2018

Tim was very professional and nice to do business with Out of all the cars i have Tim and Mary found the perfect fit for me and the best bank so that if i had any problems they would be fix. I’m now sendin More

by dannerziala22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary and tim
March 30, 2018

Enjoyable buying experience You don't find a good car salesman everyday, but I found not one, but two great salesman at Kings Ford. The Bob and Bob Creed duo were a pleasure to More

by JFRISBY77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Creed
March 30, 2018

Anthony figured out a way to make it happen! My parents always purchased their fords at kings. I first went to Kerry for convenience and glad I decided to go “all the way” over to Kings! No press More

by jberinger119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2018

Great dealership I love my new car , price was perfect I came here and got what I was looking for and wanted. I would recommend this place to everyone More

by azyah0212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Charles
January 17, 2018

Bad service and poor Communication Recently our collision center brought my car here for service. The Service person Eric told us one story then the collision center a different story. More

by Paula Money
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric, Matt Huber
March 22, 2017

MY TERRIBLE EXPERIENCE WITH KINGS FORD! Hello people! I was recently in Kings ford to look for my next car. I was wondering around the parking for a good 15 mins before someone came out fina More

by Pink panther84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Ring
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wheeler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TY Pfaff, Travis Martin, Bob Ring
Mar 23, 2017 -

Kings Ford Inc responded

We apologize that you were treated the way that you were. That is not a reflection on how we treat our customers. Will you please call us at 513-683-0220 and ask for Travis Martin we would like to hear more about this situation so that we can make sure we don't repeat it.

Mar 23, 2017 -

Pink panther84 responded

It is obvious that something needs to be done about your whole dealership from all the other horrible reviews. I've read shame on me for NOT reading them before hand. I hope you guys get it together. Best regards, ANOTHER LOST CUSTOMER

February 24, 2017

Oil change My first oil change so it's free, I arrived here 9: 30 am and I am still siting in the lobby at 12:15 and my oil change is still not done very slow More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Huber
October 03, 2016

Left Behind I contacted this dealership through Ebay for a truck I had been looking for for months. I made an offer as their site had afforded but, got NO respons More

by Quicksilva08
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cody,Bob Ring, Nick Viox
Oct 04, 2016 -

Quicksilva08 responded

Iwas there first and the vehicle is still listed as being for sale on your site and EBay. It is apparent that I was lied to as I had negotiated the vehicle price as per Ebay to $5,500.00 plus doc fee. I have not head back from the owner and this response has not addressed my concern as to why I was lied to numerous times and moreover why is it still listed. I needed this truck for my non profit organization that assists families and children and to be done this way is a great injustice to them.

August 01, 2016

Dishonest, disrespectful, overall untrustworthy! This dealership is ran by the most dishonest, and disrespectful group of salesman. Was told a LED Running Lamp would be replaced by using the exact wo More

by Bcuzimbored
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember our actual salesman's name. , Travis Martin, Ed Mangus
June 15, 2016

Fine and fast. The work. Was fine but this survey is a real pain to fill out. Has to be at least 25 words? Don't understand . More

by Lizreed1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark gaffin
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