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Kings Ford Inc

Cincinnati, OH

4.7
1,386 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,386 reviews

December 22, 2018

Good job Awesome job by the entire sales staff, including Hayden, Travis, Zac, and josh in finance. Left with a car that I wanted, at a monthly payment I am co More

by Steve$1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hayden Johnson, Travis Martin
Dec 26, 2018 -

Kings Ford Inc responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership, Steve! Congrats on your purchase! If you ever need anything, let us know!

December 21, 2018

We love our new Ford Explorer Second time buying cars at Ford, Kings Auto. Such an easy process thanks to that team. Special thanks to Mike Duffy! The clean up crew were also ex More

by Pat & Laurie P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geno Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duffy, Mike, Bill Schehr
Dec 21, 2018 -

Kings Ford Inc responded

Congrats on your second purchase Pat and Laurie! We are happy to hear that you had a great experience at the dealership with Mike! If you ever need anything, let us know!

December 17, 2018

Awesome Alec was very dedicated to helping me find something in my price range and we never felt if he was trying to push us to buy something that we didn’t w More

by Chelmkamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Kings Ford Inc responded

We are happy to hear that Alec was a pleasure to work with during your visit to the dealership! Thank you for the recommendation and five-star rating!

December 15, 2018

King’s Ford A truly great experience at Kings’s Ford! Hats off to everyone there. They are all very professional and courteous. I would recommend anyone in the ma More

by Justin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Martin, David Giese
Dec 19, 2018 -

Kings Ford Inc responded

Justin, thank you for taking the time to leave feedback with us on your time spent at the dealership! We are thrilled to know you had a wonderful experience, and hope to see you again soon!

December 10, 2018

great customer service! David was honest from the beginning. Very friendly and easy to work with. Andy helped get me a better payment than I could’ve hope for! More

by Macnsm10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Giese
Dec 11, 2018 -

Kings Ford Inc responded

Thank you for taking the time to leave feedback with us on your time spent at the dealership! We are thrilled to hear that David was a pleasure to work with! If you ever need anything, let us know!

December 08, 2018

Steven Macafee Steven was really wonderful to work with. He made our truck buying experience a great one. We would definitely come back to see Stephen ar King’s Fo More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Davis, Stephen McAfee
Dec 10, 2018 -

Kings Ford Inc responded

Dan, we are thrilled to hear that Steven was a pleasure to work with during your car buying experience. Thank you for the five-stars and recommendation! We look forward to seeing you again! Take care.

December 07, 2018

Kings Ford Review I went to Kings after having a bad experience with another dealership. The staff were friendly and made me feel comfortable. They were able to get me More

by Rachielynn21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Martin
Dec 10, 2018 -

Kings Ford Inc responded

Thank you for taking the time to leave such great feedback with us on your time spent at the dealership! We are happy to hear that your overall experience was a five-star! If you need anything, let us know!

September 14, 2018

Bait and switch tactics and a major waste of my time I have never been any more disgusted with the ‘bait & switch’ tactics I have just experienced with Kings Ford today – unprofessional and incredulous More

by CraigW
Recommend Dealer
No
Employees Worked With
Travis Martin
Sep 18, 2018 -

Kings Ford Inc responded

Craig, we understand your frustration in regards to this situation. We would like for you to feel free to contact: Travis Martin personally to talk about this. Please reach out at your earliest convenience.- travis.martin@kingsfordinc.com - 513-697-3248. Thank you!

August 24, 2018

Brand new trans leaking. 45 days+$700 rental=Still Leaking Car was in the shop for 45days for a transmission leak.. all under warranty (brand new trans) Ford failed to solve the issue but charged me $700 in re More

by Ford Customer never again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerrod Rush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Martin, Matt Huber, Jason Poulin
Sep 18, 2018 -

Kings Ford Inc responded

We understand your frustration in regards to this situation. We would like for you to feel free to contact: Travis Martin personally to talk about this. Please reach out at your earliest convenience.- travis.martin@kingsfordinc.com - 513-697-3248. Thank you.

July 18, 2018

Engine Light I brought my car in for a engine light issue. Once the mechanics did their testing, everythingc checked out fine. ( No mechanical issues). I would More

by Dawn0516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tellis Kennedy, Jason Poulin
Aug 14, 2018 -

Kings Ford Inc responded

Dawn, we are thrilled to hear about your great Customer Service experience at the dealership! We thank you kindly for the recommendation and hope to see you around soon! Take care.

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