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Kings Ford Inc

Cincinnati, OH

4.7
1,386 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
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9555 Kings Automall Road

Cincinnati, OH

45249

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Showing 1,386 reviews

March 05, 2019

Overall a good samaritan He is knowledgeable, trustworthy, negotiable, honorable, true to his words, and so much more positive things I could list. He is the salesman to go to More

by Midwestman94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ring
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerrod Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Clark, Joe Montgomery
Mar 06, 2019 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave such great feedback with us on Joe! We strive to have the best customer service at all times, and your glowing review reflects just that! Thank you for the five-stars and recommendation. We hope to see you again soon!

March 05, 2019

Amazing customer service!!! Highly recommend this dealer!!! Excellent customer service, definitely going back! I got the best deal and had a variety of options... thank you so mu More

by Charlie5869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Montgomery, Hayden Johnson
Mar 05, 2019 -

Kings Ford Inc responded

Thank you, Charlie, for taking the time to leave such great feedback with us on your overall experience at the dealership! We thank you for your recommendation and five-stars! We look forward to seeing you again soon!

March 04, 2019

Great Service We had a great experience at Kings Ford. The whole staff was very helpful and made the process enjoyable. We love our new Explorer. Thank you More

by Tammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Martin, Tellis Kennedy
Mar 05, 2019 -

Kings Ford Inc responded

Tammy, we are elated to hear that you had a wonderful five-star experience at the dealership with the whole team! Congrats on your Explorer! If you ever need anything, let us know!

March 04, 2019

Outstanding Great customer service! Andy and Randy both helped us find the car that was right for us! 10 out of 10 recommended this dealership to anyone looking t More

by Sloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kleine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Kings Ford Inc responded

We are thrilled to hear that you had a wonderful five-star car buying experience at the dealership with Andy and Randy! Thank you kindly for the recommendation! If you ever need anything, let us know!

March 03, 2019

Good service Steven is a great sale associate to work with. He is very helpful and knowledgeable. Stephen MacAfee, we appreciate help very much and happy with More

by Cookie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen McAfee
Mar 04, 2019 -

Kings Ford Inc responded

We are happy to hear you had a wonderful five-star experience at the dealership with Stephen! We hope to see you again soon.

March 03, 2019

Great Saleman Alec Roshek was a great saleman. Professional and not pushy. Very easy to work with. Alec went above and beyond and made it a pleasant experience to b More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Roshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Kings Ford Inc responded

Todd, thank you for taking the time to leave feedback with us on your overall experience at the dealership with Alec. Congrats on your purchase. If you ever need anything, let us know. We hope to see you again soon!

March 02, 2019

Mildly disappointed w/ inattention to detail When we took the test drive we found a razor blade and napkins on the floorboards in the back seat, along with greasy fingerprints on the leather seat More

by Stirmymanor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baxter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob (new sales rep) is
Mar 04, 2019 -

Kings Ford Inc responded

We are sorry you had a less than five-star experience. We would like to speak with you further about your experience and help resolve this for you. Please contact Travis Martin: travis.martin@kingsfordinc.com or 513-697-3248 at your earliest convenience so that we can discuss this further. Thank you.

March 01, 2019

Great experience Great service and stayed late to make the deal work. Helped pick the right make and model. Steve worked to put the deAl together and was very patient More

by bob.taylor.mba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen McAfee
Mar 01, 2019 -

Kings Ford Inc responded

Thank you, Bob, for the great feedback and five-stars! We are thrilled to hear that Steve was a pleasure to work with! If you ever need anything, let us know!

March 01, 2019

So simple Erik made my new car purchase so simple. He was knowledgable of their stock and features available to my vehicle. When it came to the financial side h More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Brown
Mar 01, 2019 -

Kings Ford Inc responded

Danielle, we are happy to hear that your overall car buying experience with Erik was top-notch! Thank you kindly for sharing your experience with us! We look forward to seeing you again soon! Take care.

March 01, 2019

Ford Escape Scott was super nice and helpful and did not try to plays games when negotiating price. Everyone there was friendly and showed me how to use the car. More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Carroll
Mar 04, 2019 -

Kings Ford Inc responded

Emily, we are elated to hear about your great experience at the dealership with Scott! Congrats on your purchase! If you ever need anything, please let us know.

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