Back

Kings Ford Inc

Cincinnati, OH

4.7
1,386 Reviews
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us today or check us out at KingsFordInc.com!
Contact Dealership

9555 Kings Automall Road

Cincinnati, OH

45249

Directions

By Type

Showing 1,386 reviews

April 14, 2019

Great customer service! Very pleased with the service provided by all! Everyone was welcoming, offered things to make me feel comfortable, and provided an overall great exper More

by Johne016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Martin, Erik Brown
Apr 15, 2019 -

Kings Ford Inc responded

We are thrilled to hear that you had a wonderful five-star experience at the dealership with the whole team! WE strive to treat everyone like family! If you ever need anything, let us know. We appreciate your recommendation!

April 11, 2019

Great Service Each of the staff with whom I worked was friendly, efficient, and got things done in a timely manner. I was quite pleased with the explanation of eac More

by dpap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brayden Mattamore, Aaron ?, Travis Martin, Stephen McAfee
Apr 12, 2019 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave such great feedback with us on your overall experience at the dealership with the whole team! We greatly appreciate your five-stars and recommendation.

April 08, 2019

I was very pleased with the service I received I really appreciated that they listened to me to get me what I wanted they were very friendly and very helpful they did all the right things I'm very More

by Ruck5211
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kleine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Kings Ford Inc responded

Thank you kindly for taking the time to leave feedback with us on your overall experience at the dealership. We strive to have the best customer service at all times! Your five-stars and recommendation mean the most to us! If you ever need anything, let us know.

April 08, 2019

F-150 Lease I had a fantastic experience all around. Jacob was very knowledgeable about the different models, and he made sure that I was getting everything I wan More

by Ze805711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Kings Ford Inc responded

We are elated to know that you had a wonderful five-star experience at the dealership with Jacob! Congrats on your F-150! Your recommendation means the most to us. We hope to see you again soon!

April 07, 2019

Got Ford F-150 I went into the dealership not knowing what I wanted. Jacob Wires and I walked through the parking lot. I told Jacob what my requirements were and we More

by Waseem11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Wires, Travis Martin
Apr 08, 2019 -

Kings Ford Inc responded

We are elated to hear that your overall car buying experience at the dealership with Jacob was great. We strive to have the best customer service at all times. Congrats on your F-150! Welcome to the Kings Ford family!

April 06, 2019

Leasing a Ford We started high but ended up getting to where I needed to be pricewise. Everyone was very friendly and efficient. The whole experience only lasted fo More

by Mydream4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Boles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kody Lowe, Zac Callender, Erik Brown
Apr 08, 2019 -

Kings Ford Inc responded

Thank you kindly for sharing your car buying experience with us! We appreciate the five-stars and recommendation. If you ever need anything, let us know. Take care!

April 05, 2019

Excellent Service! Service exceeded my expectation! Erik Brown was very professional and did an outstanding job during the purchasing process. I would definitely recomme More

by F-150 Sporting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Brown
Apr 08, 2019 -

Kings Ford Inc responded

We are elated to hear about your wonderful experience at the dealership with Erik during your car buying process! Your five-stars and recommendation mean the most to us! If you ever need anything, let us know!

March 31, 2019

Never again! At first, we felt like we received great deals at Kings Ford. We purchased a 2013 Ford Escape for our daughter no problem. Then, we went the following More

by pverdin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Baxter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Martin, Hayden Johnson
Apr 01, 2019 -

Kings Ford Inc responded

Andrew, We have explained to you numerous times what the real situation is and yet, you keep posting FALSE negative reviews. You were given a copy of the CarFax on your trade in and it clearly stated there was an accident and the airbags deployed. Correct? Also, you called in cussing and threatened to come here and beat up one of my employee's. Your trade in has been in a serious accident (still shows on the CarFax) and has serious mechanical issues along with body damage still on the passenger side of the vehicle. When my service department inspected the vehicle so we could sell if on our lot, they found multiple issues with it. The moon roof does not work ($1,500 repair) and the brakes are bad ($1,000 Repair), Plus the body damage that needs repaired ($2,000 Repair). If you would like to come and purchase the Expedition back from us for the $6,000 you were given for it plus the repairs we already did we, you are more than welcome to. At this point, unfortunately we have to send it to the auction, because we can not afford to spend the necessary money to sell the vehicle retail. Please do not contact Kings Ford again!! We are no longer interested in making an attempt to explain anything to you.

March 29, 2019

Great Service My husband and I went to several of the dealerships at Kings Automall. No one seemed interested in helping us find a car. One dealership, no one ever More

by Kward2865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Tedesco
Apr 01, 2019 -

Kings Ford Inc responded

We are elated to hear that Sal and Randy were such a pleasure to work with during your time spent at the dealership! We are thrilled to hear that you had a wonderful car buying experience. If you or your husband ever need anything, let us know. We hope to see you again soon.

March 29, 2019

Good experience Salesperson Erik Brown was very helpful on my purchase of a pre-owned small truck. Answered all my questions, and I got a fair price. Vehicle was cle More

by Ford11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Brown
Apr 01, 2019 -

Kings Ford Inc responded

We are elated to hear that Eric was such a pleasure to work with during your car buying experience! We appreciate that five-stars and recommendation.

...
75
...