Kings Ford Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Quick and painless I was greeted before I even entered the building and Erik made the whole process easy. Both he and Andy were patient and explained every detail clearl I was greeted before I even entered the building and Erik made the whole process easy. Both he and Andy were patient and explained every detail clearly and concisely. I'm glad I chose this dealership to shop at. More
Everyone was pleasant and took care of us in a quick and professional manner. We were pleased with the available selection. Thank you very much professional manner. We were pleased with the available selection. Thank you very much More
Salesman was excellent I worked with Hayden for the test drive. Unfortunately he was not there the next day when I returned to purchase the vehicle. Hayden was professiona I worked with Hayden for the test drive. Unfortunately he was not there the next day when I returned to purchase the vehicle. Hayden was professional and knowledgeable. The next day I worked with Alex who was equally professional and knowledgeable. He made the process easy. After the car was detailed and ready to go he looked over the car and we both noticed some things that still needed to be cleaned up. I had to return the next day to finish up the paperwork quickly and he took the car back and had it cleaned up again for me. He was very friendly and very helpful. More
FORD EDGE I had a great experience Geno rep, he was very very patient with me answered ALL my questions believe me I had a list. he showed me the vehicles I wa I had a great experience Geno rep, he was very very patient with me answered ALL my questions believe me I had a list. he showed me the vehicles I wanted to see and explained the differences, I totally took up all his time. the manger and finance rep also where helpful and I'm sorry I kept them there so late. also emails with Brayden Mattimre More
Fun and painless Customer service is excellent. Greeted by everyone and our first salesman , now in finance, remembered us and our experience purchasing our first Esc Customer service is excellent. Greeted by everyone and our first salesman , now in finance, remembered us and our experience purchasing our first Escape. We're now on our third Escape from Kings and love the car and enjoy the dealership. The only improvement area would be in having a list of cars ready to see and review when we come in -especially since we set our criteria and appointment time in advance. The salesman was very knowledgable of the features of the new 2020 and demonstrated them on our test drive. More
Great Job! Anthony did a good job of working with us and finding the truck we wanted. Very happy with the buying experience. Love the new truck! Randy O Anthony did a good job of working with us and finding the truck we wanted. Very happy with the buying experience. Love the new truck! Randy O More
I came in with my sister - she was interested in buying an EcoSport. She had a bad experience at another Ford dealer and was hesitant to give Ford another chance. Anthony Alexander turned it around and mad an EcoSport. She had a bad experience at another Ford dealer and was hesitant to give Ford another chance. Anthony Alexander turned it around and made sure buying her first brand new car was a positive encounter. Andy in finance was great as well. Thank you Anthony and everyone at Kings Ford. 5 stars! More
Kings Ford used to be the bane of my thoughts when I looked at my truck with the horrible service I received when I purchased years ago. Not sure what even triggered me to go back after I received an e looked at my truck with the horrible service I received when I purchased years ago. Not sure what even triggered me to go back after I received an email from them. I'm glad I went back though. All the horrible leadership is no longer there. Travis (sales manager) greatest me and showed his appreciation for me coming in and wanted a chance to make things right. He introduced me to Geno who was very willing to work with me on the numbers and also walked the lot in the pouring rain. I didn't see anyone in any other lots in the plaza outside at all. Then Randy (finance manager) made it all come together to the agreed price. Even the parts employees treated me well, and we know they can sometimes be a little direct and less than customer oriented. Very pleased with the results of Kings Ford now. Bad for them, I don't think I will want another truck for the next 15 years with all the gizmos and gadgets that I just realized were on my new truck. Thumbs up guys! More
I’m very very happy with my experience with Alec! I love my eco sport! Alex went above and beyond to get the best deal for me! He was awesome! I will be a Ford customer for years to come! my eco sport! Alex went above and beyond to get the best deal for me! He was awesome! I will be a Ford customer for years to come! More
Amazing Customer Service This was my first time purchasing a vehicle it was a great experience. I highly recommend Kings Ford for anyone looking for a new or used vehicle. Hug This was my first time purchasing a vehicle it was a great experience. I highly recommend Kings Ford for anyone looking for a new or used vehicle. Huge thanks to Erik Brown for everything! More