Kings Ford Inc
Cincinnati, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 PM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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2002 Camaro Used Car Excellent service thank you for all that you did. I was able to get through the whole process in the less than 3 hours and less than 30 min with finan Excellent service thank you for all that you did. I was able to get through the whole process in the less than 3 hours and less than 30 min with finance. More
Great, speedy, attentive service Paul listened to my needs, showed me several possible options that fit my budget, and was overall very helpful in the purchase of my new car. Paul listened to my needs, showed me several possible options that fit my budget, and was overall very helpful in the purchase of my new car. More
Excellelent, effecient transaction. Paul was an exceptionally nice and knowledgable person to deal with. Answered all of our questions and kept us updated over a holiday weekend once we Paul was an exceptionally nice and knowledgable person to deal with. Answered all of our questions and kept us updated over a holiday weekend once we zeroed in on a car located at another dealership. Not at all pushy, a trait not present in a lot of sales staff. Financial dealing with Andy was also smooth and effecient. Nice experience all the way around and would highly recommend Kings Ford. More
Outstanding Service When arriving at the dealership I was immediately helped with what I ask at the front desk. I wanted to drive a ford escort to see if I would like dr When arriving at the dealership I was immediately helped with what I ask at the front desk. I wanted to drive a ford escort to see if I would like driving it. I was given many choices to choose from. I never felt any pressure and this was very nice, because when I feel pressure, I walk out. The salesperson, Jim Cobb, explained everything from financing, leasing and all the features on the new ford escape. We had just come from another dealership where the sales person did not seem very experienced. I was very pleased to have someone who had the experience I needed to secure the new ford escape. More
Quick and easy experience Dan and Kody were so supportive throughout the entire experience. They made the entire process seamless and stress-free, while getting me into a great Dan and Kody were so supportive throughout the entire experience. They made the entire process seamless and stress-free, while getting me into a great new car quickly!! More
Friendly and on point Shane was very friendly and didn't try to push. Attentive to my questions and needs in a prompt manner. Finance was also great, they were focused and Shane was very friendly and didn't try to push. Attentive to my questions and needs in a prompt manner. Finance was also great, they were focused and were able to get me in and out so I wouldn't be late for work. The process was great with no fuss. Only thing I didn't like was that the inventory was a little unorganized. I would have liked all the cars together so that I wasn't walking all over the lot to look at and compare a specific model of car. More
Excellent customer service I have always hated to shop for cars......would rather go through another root canal. So I am unexpectedly pleased w/ the service provided by Dave, A I have always hated to shop for cars......would rather go through another root canal. So I am unexpectedly pleased w/ the service provided by Dave, Andy, and the other staff at Kings Ford responsible for the purchase process on my new Focus. Fast, painless, and entirely thorough. More
the sales rep had minimal knowledge and did not listen POOR lack of knowledge - I asked about the navigation system and he didn't know how it worked. He had to get another sales rep to explain it to m POOR lack of knowledge - I asked about the navigation system and he didn't know how it worked. He had to get another sales rep to explain it to me. Sales rep did not listen - After agreeing to the deal I told him since my wife was on the paperwork I would have to go get her. The sales rep then told me to empty my car that I was trading and he would take off the plates. I then emptied the car and stacked everything outside the door. Sales rep then asked when my wife would get there. I told him before I had to go pick her up and she was not coming until I got her. He said well we will have to finish this the next morning. He suggested I leave allo my stuff I had taken out of my car at the dealership until the next day. I told him that was unnecessary and put everything back in my car. As I drove home I seriously considered canceling the whole de3al because obviously the sales rep didn't know what he was doing I decided I liked the vehicle and would continue with the sale. My wife and I came in the following day and the vehicle was ready. He told me that Nick, your technology guy would explain the electronics. Nick did a good job and told me after his briefing and set up that my sales rep would continue the orientation/explanation of the vehicle. We asked the sales rep what else we needed to know and he said it was all in the manual. The only reason I know there is a separate tire warranty is because we were sitting next to another sales rep who was explain to his client everything that was in the manual folder. If this had been the first stop on my evaluation of the Ford Escape I would have walked out because I learned nothing from the sales rep. .. More
Minivan purchase 2nd vehicle purchased at kings automall in the past few years, and 1st at kings ford. Tellis was very helpful, friendly, and got us a good deal on our 2nd vehicle purchased at kings automall in the past few years, and 1st at kings ford. Tellis was very helpful, friendly, and got us a good deal on our purchase and trade in. He listened to what we did and didn't want, and helped us move forward with the right vehicle the first time, instead of pressuring us into something more we didn't want. Made the experience much nicer than expected. More
Easy, no pressure experience! Such a quick and easy process! We had a car in mind, and were shown our options for financing. There was no pressure or pushing us. Our sales perso Such a quick and easy process! We had a car in mind, and were shown our options for financing. There was no pressure or pushing us. Our sales person asked all the right questions and was really laid back. We were introduced to many people at Ford, and everyone was very friendly. We were shown the car in full detail and our sales person was open for further contact if we had any questions or anything we needed. Overall amazing service! I had no idea it could be so easy. More