Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,311 reviews
Everything was fine. I do not remember the service person's name, but he took good care of my van. I had no problem with the service that was performed. I do not remember the service person's name, but he took good care of my van. I had no problem with the service that was performed. More
2014 Jeep Cherokee I had my Jeep towed in due to a transmission problem, Chanel helped me and was very friendly and the process was quick and efficient. When I called th I had my Jeep towed in due to a transmission problem, Chanel helped me and was very friendly and the process was quick and efficient. When I called the next day to check the status I was direct to Greg Hail and got his voicemail. He did return my call to let me know that the vehicle was ready. I had a few questions about what was wrong and how it was corrected. He answered all of my questions but seemed to be in a rush and quick to get off of the phone. This is the second time i have had transmission issues with this vehicle so I am concerned about the quality of the car. More
Quick and easy They got me in right away and had me out in no time. I would recommend Kings dodge service to everyone. I will be back for my next serivice. They got me in right away and had me out in no time. I would recommend Kings dodge service to everyone. I will be back for my next serivice. More
I LOVE kings CJD I had an awesome experience at Kings CJD! Everyone was so nice, and I didn't feel pressured to buy a vehicle like most dealerships do. Don was super a I had an awesome experience at Kings CJD! Everyone was so nice, and I didn't feel pressured to buy a vehicle like most dealerships do. Don was super amazing at helping me find the car I wanted at an amazing price! thank you all so much! More
Oil Change Experience was great. Service personnel were quick, efficient, and friendly. Had a nice waiting area. Will definitely come back again. Overall, had a Experience was great. Service personnel were quick, efficient, and friendly. Had a nice waiting area. Will definitely come back again. Overall, had a very nice experience. More
Excellent communication and customer service I recently had a very positive experience at Kings Jeep while trading in a vehicle and purchasing a new vehicle. Every associate was knowledgable and I recently had a very positive experience at Kings Jeep while trading in a vehicle and purchasing a new vehicle. Every associate was knowledgable and attentive to my needs. They were also able to answer and question or concern. Derrick Bunger went above and beyond to make sure every question was answered and every detail was attended to. I highly recommend this dealership and am extremely pleased with the service I have received this far. Thank you. More
A lot of confusion, not sure if it's fixed, not sure we got We brought it in to get a transmission concern repaired and a service. The concern is that the car shut off and stopped in the middle of the road whil We brought it in to get a transmission concern repaired and a service. The concern is that the car shut off and stopped in the middle of the road while going 45 mph. Upon taking it there we found out that it had multiple campaigns. They were nice enough to provide a courtesy car because it was late in the day. I had to call late the next day to find out the status late the next day. It took me 20 minutes to get through to anyone other than a voice mail. When my wife went to pick it up she was told that they didn't know if they fixed the transmission or not which has her scared to drive the car. Also when she got the bill it was 37.00, my wife questioned whether they put synthetic in it because of the price being low. The clerk looked at the bill and stated that it was just mispriced, took the bill back, added the synthetic oil to it then brought back the bill for 91.00 when the tech had conventional oil billed to the RO. Pro's -provided a courtesy car without asking Con's -lack of communication -not sure if the machine is repaired or even safe -bill was not checked before invoicing -feel we were over billed -do not believe we got the oil we paid for More
Listened to me Showed true respect , they were interested in my needs not theirs , unbelievable for a car lot. Most car lots first question is "how much do you want Showed true respect , they were interested in my needs not theirs , unbelievable for a car lot. Most car lots first question is "how much do you want to spend a month?" Their question to me was "how can I fit your needs? More
Calvin V. It was a great experience. Calvin was excellent to work with. His service and knowledge were very impressive. I would recommend him to friends It was a great experience. Calvin was excellent to work with. His service and knowledge were very impressive. I would recommend him to friends . Thank you More
Oil change and tire rotation Always efficient and polite. Techs review the requested work, and once complete they outline service performed. Clean waiting room and restrooms; sn Always efficient and polite. Techs review the requested work, and once complete they outline service performed. Clean waiting room and restrooms; snacks and drinks available from vending More