Kings Dodge Chrysler Jeep
Cincinnati, OH
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Acted like they did not need our business Our process was over a couple of weeks - fascinating. Always felt like they were just there, not trying to earn our business. First salesperson was do Our process was over a couple of weeks - fascinating. Always felt like they were just there, not trying to earn our business. First salesperson was downright rude to my wife and son when shopping alone. Would never have gone back, but they had THE car we wanted, and we needed it now. Upon return, we were lucky enough to inherit Bill Craig who understood, gained my wifes trust back and got us through the process. Got the car....of course, when I got it home, found a headlight out and called to arrange getting that taken care of my call was never returned....again, acting like they don't need our business. Note to dealership - treat every customer with respect, not just the one you assume has the money More
recall service Chanel did an excellent job of working me in for the recall work. I had two recall notices at least six months apart and never had a call back that t Chanel did an excellent job of working me in for the recall work. I had two recall notices at least six months apart and never had a call back that the part was in. When I called, she confirmed the part was in stock and worked me in for the replacement. More
Great experience Was never pushed or prodded throughout the sale. Leonard just asked what I wanted and made sure he kept me toward my goal of a Challneger. Was never pushed or prodded throughout the sale. Leonard just asked what I wanted and made sure he kept me toward my goal of a Challneger. More
Service As far as getting me in and out in a timely manner your service was good, but the person that waited on me was not friendly at all. He just seemed li As far as getting me in and out in a timely manner your service was good, but the person that waited on me was not friendly at all. He just seemed like he didn't want to be there or he was upset about something or he just didn't want to wait on me. Not sure, but he just came across to me as being very cold. More
Sterling service I brought my 2014 RAM for an oil change, tire rotation, and remote start installization. Chanel my service advisor was outstanding as she receptive t I brought my 2014 RAM for an oil change, tire rotation, and remote start installization. Chanel my service advisor was outstanding as she receptive to my requirements, kept me in the loop during the day, and remained a bit after work to make sure I was good to go. More
Great experience! We had a great experience at Kings Chrysler Jeep Dodge. The staff was friendly and knowledgable, the facility was spotless, and the deal was too good We had a great experience at Kings Chrysler Jeep Dodge. The staff was friendly and knowledgable, the facility was spotless, and the deal was too good to pass up! I definitely recommend for your next new or used vehicle purchase! More
I went for a starter problem. The service was excellent. I got a free loaner car and my car was ready in the early afternoon. People were friendly and helpful. Nothing else to s The service was excellent. I got a free loaner car and my car was ready in the early afternoon. People were friendly and helpful. Nothing else to say. More
Went in for a simple express oil change and it took alot lon Went for simple oil change and it took alot longer than expected. Always some kind of issue with service department when I bring in my vehicle Went for simple oil change and it took alot longer than expected. Always some kind of issue with service department when I bring in my vehicle More
Fantastic Experience The service that I received from Chanel was excellent!! She made sure that all of my concerns with my vehicle were met. Super fast and very friendly The service that I received from Chanel was excellent!! She made sure that all of my concerns with my vehicle were met. Super fast and very friendly. Thank you. More
Kings Dodge Buying Experience We had test drove the Dodge Journey back in the summer. My younger sister was with us and she test drove a Chrysler 200. The salesman, Bryan Cammett w We had test drove the Dodge Journey back in the summer. My younger sister was with us and she test drove a Chrysler 200. The salesman, Bryan Cammett was extremely nice and was able to assist all of us with our questions and test drive. My sister came back later in the week and purchased the 200. We waited because of putting my daughter through college and other reasons. However, when we came back months later Bryan remembered us and we agreed upon price and an extra option and was out very quickly with our new Dodge Journey! More