Kings Dodge Chrysler Jeep

Failed A/C heat system in a 2001 Jeep Cherokee On a very cold, snowy, day, my heat/defrost capability failed in a favorite old 2001 Jeep Cherokee and, though a crucial replacement part was no longe On a very cold, snowy, day, my heat/defrost capability failed in a favorite old 2001 Jeep Cherokee and, though a crucial replacement part was no longer available, a technician fashioned a replacement from a cache of older parts and completely restored the system to top working function.. Chanel managed the whole job while Marvin spotted a nail in one of my tires—— fortunately demonstrated by one of the technicians to be not lengthy enough to cause a tire replacement. More

Service with a Smile Having to take your vehicle in for service is something no one wants to do. But when you have to, you want the experience to be as painless as possibl Having to take your vehicle in for service is something no one wants to do. But when you have to, you want the experience to be as painless as possible and as quick as possible. I took my Ram in for service, had an issue with the window. They greeted me with a smile and got me checked in and took my truck back. By the time I got my laptop open and settled in, they came to tell me they had to order the part and would call when it came in. Great i was on the road again. Once the part came in, they called me scheduled the appointment. i went in for this appointment and was greeted again with a smile and checked in. i was told it would be a couple of hours to perform the installation. I sat down and sure enough less then a couple of hours and I was on the road again. I would recommend the Kings Dodge service to anyone. More

Came back to have tires rotated properly. Since my last review I now know that I was not speaking to the manager when I had my issues. Chris, the service manager, took excellent care of me!! V Since my last review I now know that I was not speaking to the manager when I had my issues. Chris, the service manager, took excellent care of me!! Very personable and professional!! He even took the time to let me know that he had a coaching moment with his team over my bad experience. He didn't have to do that but it added to the A+ return vist. Way to win me over Chris!! More

No one knows Call and talk to one service representative the next service representatie knows nothing about the visit. Tell them that the truck overheated and I ha Call and talk to one service representative the next service representatie knows nothing about the visit. Tell them that the truck overheated and I had to add one gallon of antifreeze. I was told something else made it overheat. All this after spending over $2,000 to have heat put in my truck. Could I have a new furnace put my house for that money. More

Excellant service and staff I needed to take my truck in for recall service. I was able to setup an appointment online which is a plus. Upon arrival, Chanel was friendly and very I needed to take my truck in for recall service. I was able to setup an appointment online which is a plus. Upon arrival, Chanel was friendly and very helpful. Since the work was going to take several hours, she as able to get me a ride home and back. Definitely one of the best experiences I have had at a service department. More

service quick in- quick out employees very competent oil change completed on first come first serve basis nice waiting area will return when car needs ser quick in- quick out employees very competent oil change completed on first come first serve basis nice waiting area will return when car needs service More

no respect Most car salesmen you deal with don't care at all about you or getting you into the right car. It is no different here at Kings Jeep. The car salesmen Most car salesmen you deal with don't care at all about you or getting you into the right car. It is no different here at Kings Jeep. The car salesmen put on a fake face of respect, but only so long as you are doing what they want you to do. No means no... and they don't understand that. I hope they don't carry that mentality into their home life. More

Sales were great, finance was a nightmare. Jordan in sales was extremely polite and went out of his way to help any way he could. Ron Choudhury in finance was a nightmare with the extended war Jordan in sales was extremely polite and went out of his way to help any way he could. Ron Choudhury in finance was a nightmare with the extended warranty and was extremely rude. He told me that I was making the biggest mistake of my life by not purchasing the extended warranty. He was extremly pushy and not a great way to end the car buying experience. I would buy another car from Jordan, but ask for someone different in finance! More

excellent service Your service advisor, Chanel Elam, went out of her way to resolve all issues and I very much appreciated her help. Thank you for you help, Chanel. Your service advisor, Chanel Elam, went out of her way to resolve all issues and I very much appreciated her help. Thank you for you help, Chanel. More

Air bag replacement. Had warranty work done,quick in,quick out.Everybody in service was great.Next service work that I need will be performed at Kings Dodge. Had warranty work done,quick in,quick out.Everybody in service was great.Next service work that I need will be performed at Kings Dodge. More