Kings Dodge Chrysler Jeep
Cincinnati, OH
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oil change I am so pleased with the service of Kings dodge.I am always treated with the upmost of respect.I will always be a loyal customer I am so pleased with the service of Kings dodge.I am always treated with the upmost of respect.I will always be a loyal customer More
Was Great and I keep coming back. The people there in service are welcoming and friendly and go out of there way to make you happy. The sale people are and parts is great too. and al The people there in service are welcoming and friendly and go out of there way to make you happy. The sale people are and parts is great too. and all I got was an oil change. More
Complete Angie, the service tech, did such a great job in making sure everything was ready when I arrived. The rental car was a little dirty and seemed to have Angie, the service tech, did such a great job in making sure everything was ready when I arrived. The rental car was a little dirty and seemed to have dog hair from a previous person, but overall I was satisfied. Thank you for the good service on my Dodge Dart. You all even updated the computer, and aired my tires. That wasn't even the reason for the service. More
Great service the staff is attentive and quick to help. scheduling was easy and they had a vehicle ready for me to take while work was being done the staff is attentive and quick to help. scheduling was easy and they had a vehicle ready for me to take while work was being done More
Remote starter installer on my 2015 dodge challenger I have found over the years of owning a dodge product that kings dodge has the most affordable and friendliest service department in the area. I drive I have found over the years of owning a dodge product that kings dodge has the most affordable and friendliest service department in the area. I drive by two other dodge dealers to go see them for my installations. A+ always satisfied when I leave. More
Purchased a used car I have gone to this dealership for years for service and now to purchase a new car. They have always done an outstanding job. I wouldn't go anywhere I have gone to this dealership for years for service and now to purchase a new car. They have always done an outstanding job. I wouldn't go anywhere else. More
Oil change Came in for a oil change which was done. I had forgotten to mention that my check engine light was on and it was not addressed. I drove off with the l Came in for a oil change which was done. I had forgotten to mention that my check engine light was on and it was not addressed. I drove off with the light still on. Shouldn't some one have seen the light even though I had forgotten to mention it? More
Oil change. Replace faulty speaker. Very helpful and knowledgeable about recalls. Picked up after oil change, and worked it in repair shop for repair. She knew I lived a way away and ve Very helpful and knowledgeable about recalls. Picked up after oil change, and worked it in repair shop for repair. She knew I lived a way away and very helpful. More
Customer Experience I love the service and staff at Kings Chrysler Jeep and Dodge and have bought 3 vehicles from them over the past 10 years. The one area I would like I love the service and staff at Kings Chrysler Jeep and Dodge and have bought 3 vehicles from them over the past 10 years. The one area I would like to see addressed is the service waiting area. I feel like the current customer waiting area is very outdated and not very customer friendly. I've experienced other customer waiting areas recently and the customer experience is far superior. Other than that, the staff are great! More
Hassle Free, made buying a vehicle too easy! I was amazed when I wanted to drive a vehicle that I was told, "have a good drive, we'll see you when you return." What happened to those test drives I was amazed when I wanted to drive a vehicle that I was told, "have a good drive, we'll see you when you return." What happened to those test drives where the salesman is all over you and pressures you every 30 seconds to make a decision. My salesman was easy and confident, not one time did he ask me if I wanted to come in ans sign some papers or pressure me into making a decision. A few days after my test drive, I called back and asked if I could have the vehicle for a longer period of time. I was told, "Yes, just bring it back before the end of the day." It really was that simple. I came in, picked it up and brought it back at the end of the day...at which point I did purchase the vehicle. I brought the vehicle back in the next day b/c a hose line was leaking. The sales manager (Rick) took it right in, ordered the part, gave me another vehicle to drive while they fixed mine and had me back on the road at NO CHARGE by the end of the day. I have heard of this high of customer service! When I replace our next vehicle I will definitely be back and will definitely buy from Leonard, he was awesome! More