Kings Dodge Chrysler Jeep
Cincinnati, OH
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Great experience Was great to get the scheduled oil change with great customer experience. Also nice to have the complimentary car wash as well. Only had a problem w Was great to get the scheduled oil change with great customer experience. Also nice to have the complimentary car wash as well. Only had a problem with connecting with the Wi Fi in the waiting room. More
Oil change The staff at Kings is professional courteous and caring. The service was completed in a little over an hour and then they brought the car around to m The staff at Kings is professional courteous and caring. The service was completed in a little over an hour and then they brought the car around to me since I use a walker. Thank you so much for taking such good care of my car and me. More
Great service Service group was great. They gave me a shuttle to and from work while they fixed my jeep. Thanks Kaitlyn for my shuttle ride. Fast and easy. Service group was great. They gave me a shuttle to and from work while they fixed my jeep. Thanks Kaitlyn for my shuttle ride. Fast and easy. More
Friendly and prompt service Craig was friendly and did exactly what he said he would do Was professional and even had body shop look at my car when in service. Over and beyond Craig was friendly and did exactly what he said he would do Was professional and even had body shop look at my car when in service. Over and beyond my expectation. More
New Jeep Cherokee Chad Johnson could not have made the process easier and more enjoyable. I am not one who enjoys car shopping but this time was truly relaxing and ea Chad Johnson could not have made the process easier and more enjoyable. I am not one who enjoys car shopping but this time was truly relaxing and easy More
not a good feeling about the answers i get Over the years i have become highly suspicious of your service department. A couple times people have not been exactly polite to me (one was a total j Over the years i have become highly suspicious of your service department. A couple times people have not been exactly polite to me (one was a total jerk)... other times i have gotten answers that make me feel like you are trying to fleece me or up-sell me on things i don't need. some time ago my heater stopped working - one of your service people told me it would be $600 to replace the blower, resistor, and other parts.....when i questioned him why - he replied "that's what the computer says" and "we use genuine mopar parts" (i told him those were the same mopar parts that have caused me to spend $6,000 over the time I've owned the car. I spent $45 at the auto parts store and fixed the heater myself...all it needed was a new wiring pigtail... i could have understood $100 from you or maybe $150...but $600??? red flag yesterday i had my jeep in for 2 recalls.....your people told me i needed to spend $2,000 on other things.....red flag it was a 90,000 mile service...but 2-3 major items your people tried to sell me were not even listed in the manual for 90,000......they said they were "dealer recommend" (red flag) i think i'll get a second opinion. More
Good Service They got me right in, kept me informed, and did a great job. The wait area was a nice place to work, rest, and talk to new people. They got me right in, kept me informed, and did a great job. The wait area was a nice place to work, rest, and talk to new people. More
New 300C This is the eighth vehicle I have boughten through Key CJD. I have always had a great experience during my purhases with Leonard Harris. I have had on This is the eighth vehicle I have boughten through Key CJD. I have always had a great experience during my purhases with Leonard Harris. I have had only one issue with the service deptartment one time when they try to sell me a repair that they a doe two months earlier. More
Everything was fixed except disappointment Service department dealt with engine light problem. They replaced my heated seat which developed a short. they replaced my gas cap. However, when I bo Service department dealt with engine light problem. They replaced my heated seat which developed a short. they replaced my gas cap. However, when I booked the appointed my service representative said that she would arrange for me to have a loaner car for one day. Yet, my loaner car cost me $35.00. Needless to say I might have made other arrangements if I knew I was paying for the loaner. Dave Kappesser More
Mitsubishi Evolution I contacted KINGS CJD the moment I saw a car that caught my eye, Jordan answered my email and was more than happy to get me into the car of my dreams I contacted KINGS CJD the moment I saw a car that caught my eye, Jordan answered my email and was more than happy to get me into the car of my dreams. He was straight up with me and that's what I liked the most. When I arrived the car was in perfect condition just like stated, this matters most because I was traveling 9 hours for the vehicle. Jordan went above and beyond and I really enjoyed doing business with him. I recommend Jordan to anyone looking for a new or used vehicle. More