Kings Dodge Chrysler Jeep

oil change in less than 30 min great Fast, friendly service and easy. That's what makes me love my Jeep even more. Clean, nice area to wait for vehicle in. Fast, friendly service and eas Fast, friendly service and easy. That's what makes me love my Jeep even more. Clean, nice area to wait for vehicle in. Fast, friendly service and easy. More

Great until the transaction was complete Our salesman was very attentive from the day we looked at the vehicle until the evening we picked it up. The evening we finalized the transaction we Our salesman was very attentive from the day we looked at the vehicle until the evening we picked it up. The evening we finalized the transaction we wanted to discuss extended warranties but were told the finance department was too busy. We returned 3 days later to pick up the vehicle and discovered the extended warranty we were interested in required an undercoat and leather seat protection. We then had to return again (3 hours round trip) and spend the entire day in Cincinnati to have this completed. Had we been able to determine the warranty we wanted prior, the protection could have already been completed when we picked up the vehicle. Over the next few days we had some additional questions in regards to accessories, but our questions were never really answered. The staff in the service department were not rude but by no means overly friendly. Based on our initial perception of the dealership (which was great) I expected a little more friendly service after the purchase, but was a little disappointed. More

Oil change The staff at Kings is professional courteous and caring. The service was completed in a little over an hour and then they brought the car around to m The staff at Kings is professional courteous and caring. The service was completed in a little over an hour and then they brought the car around to me since I use a walker. Thank you so much for taking such good care of my car and me. More

confusing The initial service I received was great. Angela referred me to the number to call to have my car towed in on Wednesday. The wrecker showed up in less The initial service I received was great. Angela referred me to the number to call to have my car towed in on Wednesday. The wrecker showed up in less than an hour. I was given a rental car to use while my car was at the dealer. I didn't hear anything from the dealer on Thursday. My husband called on Friday and was told it was still sitting in the lot. About an hour after that I started getting phone calls from Chanel. She asked questions about what happened with the car. After a few hours she called back and said the only thing they could find was a low battery in the key fob. No one explained how this killed the engine or how to prevent it from happening again. When I came to pick my car up I was instructed to go to the cashier, who knew nothing about my car. I asked her if I could get a battery put in the key fob and she sent me to the parts department. It would have been nice and if someone had already done that for me. I was sent out to the lot to fond my car myself. No one seemed to care about helping me at all. More

Great service Everyone stayed late to take care of my deal made me feel like a King!! My new truck was gased , cleaned, and warmed up. Everyone stayed late to take care of my deal made me feel like a King!! My new truck was gased , cleaned, and warmed up. More

Great experience Was great to get the scheduled oil change with great customer experience. Also nice to have the complimentary car wash as well. Only had a problem w Was great to get the scheduled oil change with great customer experience. Also nice to have the complimentary car wash as well. Only had a problem with connecting with the Wi Fi in the waiting room. More

New Chrysler Town & Country Bill Craig did a great job! He was extremely helpful and patient with us as we worked through our decision to buy new or used....which we ended up go Bill Craig did a great job! He was extremely helpful and patient with us as we worked through our decision to buy new or used....which we ended up going new. We saw Bill after visiting a different dealer and came back to Kings CJD for the best price and service. More

New Jeep Cherokee Chad Johnson could not have made the process easier and more enjoyable. I am not one who enjoys car shopping but this time was truly relaxing and ea Chad Johnson could not have made the process easier and more enjoyable. I am not one who enjoys car shopping but this time was truly relaxing and easy More

Great service Service group was great. They gave me a shuttle to and from work while they fixed my jeep. Thanks Kaitlyn for my shuttle ride. Fast and easy. Service group was great. They gave me a shuttle to and from work while they fixed my jeep. Thanks Kaitlyn for my shuttle ride. Fast and easy. More

Friendly and prompt service Craig was friendly and did exactly what he said he would do Was professional and even had body shop look at my car when in service. Over and beyond Craig was friendly and did exactly what he said he would do Was professional and even had body shop look at my car when in service. Over and beyond my expectation. More