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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Purchase Average. Will recommend to others. I dislike buying a car. Just wanted the process to be over. Felt like I was not taken seriously about purchasing a Average. Will recommend to others. I dislike buying a car. Just wanted the process to be over. Felt like I was not taken seriously about purchasing a car. Came away feeling like I didn't get a deal. More
Fairly good once everything was taken care of Management was awesome they made sure I was taken care of! I wasn't too pleased with the services on my car but the last time I went they made sure ev Management was awesome they made sure I was taken care of! I wasn't too pleased with the services on my car but the last time I went they made sure everything was fixed! More
repair work this is only the second time i needed repair work in 9 years which speak es for it self and as near as i can tell every thing was fixed. this is only the second time i needed repair work in 9 years which speak es for it self and as near as i can tell every thing was fixed. More
Extended Warranty Service I had some Extended Warranty done on my 2008 Chrysler Sebring Convertible. The Service was fast and convenient. The initial problem was taken care of I had some Extended Warranty done on my 2008 Chrysler Sebring Convertible. The Service was fast and convenient. The initial problem was taken care of and a few other issues required parts that were not in stock. The dealer didn't hesitate to order the parts and will provide the labor under the warranty, one the parts arrive, at no additional charge. More
In and out King Chrysler always gets me In and out for my service work. The staff is friendly and efficient on all fronts. They waiting room is clean and had all King Chrysler always gets me In and out for my service work. The staff is friendly and efficient on all fronts. They waiting room is clean and had all the comforts I need to keep my day moving forward. That's why I come back again and again. I will purchase my next vehicle from Kings Chrysler Jeep Dodge More
Oil Change Upon driving up, with 2 really young kids, and seeing a long line I started to worry especially since I had made an appointment. They got my vehicle Upon driving up, with 2 really young kids, and seeing a long line I started to worry especially since I had made an appointment. They got my vehicle in somewhat quickly and had my oil changed within an hour and a half. I'm not sure if I will return because even if you make an appointment it doesn't seem to matter and you are still put in line in the order you go there. The service guys then told me that I don't need an oil change for another 9,000 miles, which seems a little suspect to me. I'm investigating further on that. I'm 50/50 with concerns to the service. More
Excellent customer care! I was scheduled at my convenience, greeted cordially, and service was completed promptly and professionally. Very nice waiting area, and my rental I was scheduled at my convenience, greeted cordially, and service was completed promptly and professionally. Very nice waiting area, and my rental was excellent. Very nice experience. More
Eleven years and 136,000 miles. Eleven years and 136,000 miles on my Durango and Kings Dodge is still changing my oil for free! Marvin and his service staff are always friendly and g Eleven years and 136,000 miles on my Durango and Kings Dodge is still changing my oil for free! Marvin and his service staff are always friendly and get me in and out quickly even without an appointment. I recommend them to everyone! More
Free Lifetime Oil Change Although I LOVE having the free lifetime oil change (which was part of my purchase from Kings Dodge Chrysler Jeep), if I try to drop my car off after Although I LOVE having the free lifetime oil change (which was part of my purchase from Kings Dodge Chrysler Jeep), if I try to drop my car off after 4:30 during the week, a lot of times , they tell me it will take 1 1/2-2 hours. It's hard to take off work just to get your oil changed, so 4:30 is the earliest I can come. I understand that they have other customers and want to go home in the evening, but it would be nice if you could schedule the oil change so I don't have to drive over (which is in the opposite direction of my house) only to find out they can't change my oil that day. More
Fiat Oil Change A nice big and relaxing waiting room with tv, coffee, vending machines, and clean bathrooms. Not much more you could ask for. It did take quite a whil A nice big and relaxing waiting room with tv, coffee, vending machines, and clean bathrooms. Not much more you could ask for. It did take quite a while (almost 2 hours, though I was warned ahead of time how busy they were). My one complaint is that both times I've been to this location for oil changes I've had to wipe down basically every surface of the driver's side of the car. Oil and grease on the steering wheel, shift knob, part of the dashboard, car door. Just everywhere! More