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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Quick and easy and they have great prices Had a great experience fast and I got a beautiful truck so happy with it and they worked with me for a great price definitely will buy from them aga Had a great experience fast and I got a beautiful truck so happy with it and they worked with me for a great price definitely will buy from them again More
Car Buying Experience Just purchased a Chrysler 300 S. The dealership had many vehicles to choose from. Our Salesman Orion was great! Pleasant car buying experience, an Just purchased a Chrysler 300 S. The dealership had many vehicles to choose from. Our Salesman Orion was great! Pleasant car buying experience, and never felt any pressure. More
Service Department is incredible! I had major issues with my Ram truck. After a phone call to the service department I dropped it off to be taken care of. Craig Ditmer greeted me and i I had major issues with my Ram truck. After a phone call to the service department I dropped it off to be taken care of. Craig Ditmer greeted me and it was totally a great experience!! Finding a trusting service department anywhere seems to be difficult these days but I was not disappointed at all! They have a great team who made this experience a pleasure. As a business owner myself I really appreciate how I was treated and how well the work was done. to my truck. No doubt I will be back for service and more than likely, to purchase my next vehicle. Keep up the good work!! More
Best SALESMAN AND DEALERSHIP I HAVE EVER DEALT WITH THESE GR Orion Maines Is a great salesman he responded to my email with in minutes of me being online he answered all of my questions It was the first time I e Orion Maines Is a great salesman he responded to my email with in minutes of me being online he answered all of my questions It was the first time I ever brought something where I didn't think someone was trying to get over on me he gets FIVE STARS ALL WAY AROUND IN MY BOOK THANKS More
2018 Jeep Trackhawk Craig Dimmer Is a great service advisor. My 2018 Jeep Trackhawk had a recall which was handled very quickly and efficiently by Craig and the staff! Craig Dimmer Is a great service advisor. My 2018 Jeep Trackhawk had a recall which was handled very quickly and efficiently by Craig and the staff! More
A Pleasure I was looking for a commercial van for our nonprofit mission in Kentucky. I came to Kings simply because of the selection. What I found through Leonar I was looking for a commercial van for our nonprofit mission in Kentucky. I came to Kings simply because of the selection. What I found through Leonard Harris' guidance was a quick, no nonsense process to select the best fit at the best price. The entire transaction was a pleasure. Thank You! More
Awesome service center We purchased a Jeep Wrangler (2016) from here. It was a very easy experience. But that was just the beginning. The service department has been amazi We purchased a Jeep Wrangler (2016) from here. It was a very easy experience. But that was just the beginning. The service department has been amazing. Chanel and Rich have done wonders to help us customize our Wrangler for off roading and have gone above and beyond in the process. They are always very helpful, kind and quick to respond. I just can’t say enough nice things about the dealership and these two people in the service department! More
Above and beyond I recently went to Kings Auto Mall to look at a Jeep Grand Cherokee that i had seen on line. I received an email from an online sales person to ask fo I recently went to Kings Auto Mall to look at a Jeep Grand Cherokee that i had seen on line. I received an email from an online sales person to ask for a manager there and he put me with Sherry Tarter. As it turned out this couldn't have been a better experience in my opinion as Sherry was so people friendly and made my wife and i feel as if we had known her for years. She went thru all of our questions and answered everything no problem and totally made our day more enjoyable than we could ever imagine. We purchased the Grand Cherokee and Sherry stayed well past closing to help set up a few things on the Jeep and she was so genuine and i can never thank her enough for our making us feel special. To Kings Chrysler Dodge Jeep you have an extraordinary person in Sherry Tarter. Sherry i am forever thankful to you.... More
1/4/18 Very poor customer service. The experience started out fairly normal with no issues. When I decided on a vehicle with them thats when things went down hill. The vehicle that I wa The experience started out fairly normal with no issues. When I decided on a vehicle with them thats when things went down hill. The vehicle that I was purchasing was a 2014 Traverse. - Vehicle didn't have floor mats. I requested the price be dropped so I could buy floor mats. This came with an eye roll and "I will ask the manager" in a very annoyed voice. - Filled out credit app night before to expedite process to only fill it out again and have our credit ran again at dealership. Causing us to have to take our kid to school late. - Door seal was torn half way off. Was then ripped completely off and salesmen said that it was fixed and he didn't see anything wrong with it when it was completely missing. He said I think you will find it "unneeded and only for appearance". - Paint mark on top of drivers side tail light. He said he tried to get it off himself with solvent but wouldn't come off. He said I think it will come off if "you" tried scraping it with something. - Put fuel in the car when we completed an overnight test drive. Salesmen voiced he would reimburse us for the fuel the next day. He didn't reimburse us he only filled it up the rest of the way when it was already on half. Every car I have purchased comes with a full tank of fuel. -Only had one set of keys. I voiced I wanted two sets of keys. He came back and said that the manager said he would have a key cut but no FOB. I said whats the reason for that. He said with an attitude because thats what the manager said. I voiced I would not buy the car without 2nd FOB and he said "I'll talk to the manager again", in a very annoyed tone. I will have to bring the car back in to have the key and the door seal repaired. I definitely won't be doing business at this dealership again. It seemed as though there wasn't a happy customer in it. More
Great experience working with Jim Also thanks Benny for helping me with this deal. Great service. It is our 5th vehicle from this dealership and we will continue to use you guys. Th Also thanks Benny for helping me with this deal. Great service. It is our 5th vehicle from this dealership and we will continue to use you guys. Thanks a lot for all your help. More