Kings Dodge Chrysler Jeep

perfect The sales, financial and service force at Kings Jeep treated us with respect and expedience. They gave us exactly the service we required and didn't The sales, financial and service force at Kings Jeep treated us with respect and expedience. They gave us exactly the service we required and didn't try to "up sell" which made us want to recommend them to others. More

Multiple experiences Great service center and sales staff super helpful! Competent, knowledgable sales staff. The went out of their way to make our experience amazing. Thi Great service center and sales staff super helpful! Competent, knowledgable sales staff. The went out of their way to make our experience amazing. This is our second keep from Kings and it won't be our last. More

car purchase salesman not too pushy but not real helpful or knowledgable about truck I was buying did not offer to show any other vehicles thank you salesman not too pushy but not real helpful or knowledgable about truck I was buying did not offer to show any other vehicles thank you More

Vehicle repairs Craig Ditmer was very professional and gave excellent service. the service writer noticed I had two recall orders on vehicle that he took care of whil Craig Ditmer was very professional and gave excellent service. the service writer noticed I had two recall orders on vehicle that he took care of while the vehicle was in for service. More

Ok customer service not great I was never able to reach the service person who checked me and was not notified that my vehicle was done. Then when I went to pick up my car, I was t I was never able to reach the service person who checked me and was not notified that my vehicle was done. Then when I went to pick up my car, I was told the general location of my car and the cashier saw I had two small children with me and never asked if I needed assistance. More

Regular Service and Recalls Service and admin personnel always courteous and knowledgeable. 2nd Jeep purchased here. When we relocated here and needed service on our Jeeps and Service and admin personnel always courteous and knowledgeable. 2nd Jeep purchased here. When we relocated here and needed service on our Jeeps and Aspen, we wee treated like existing customers. More

Excellent Service Experience !! I took my Jeep in to have a new key cut an programmed. When checking in the Service Rep told me that there was also a new software update avaialble f I took my Jeep in to have a new key cut an programmed. When checking in the Service Rep told me that there was also a new software update avaialble for my Jeep that was covered under the warranty and that they could do that upgrade as well if I had another ten minutes (I was waiting for my vehicle) They cut and programmed and uploaded the new software and had me out of there very quickly ! Everyone was freindly, polite, and very helpful. More

Adding remote start and bedrails to 2016 Dodge 2500 Diesel It is an 1.5 hour trip to this dealer for me. I decide to get the aftermarket items here, because I bought the vehicle here. I arrived at 7:30am for It is an 1.5 hour trip to this dealer for me. I decide to get the aftermarket items here, because I bought the vehicle here. I arrived at 7:30am for an 8am appointment. I was told the work would take about 4 hours and was provided a vehicle so I would not have to wait around the shop. I arrived back around noon and turned in the loaner vehicle and was told shorly there after that it would be another 1.5 hours. When my vehicle was finished, it was raining extremely hard and I was unable to survey the work completed. On the way home, I was able to stop and look at the bed rails and I was extremely disappointed in the work done. The bed rails are supposed to fit into a grommet that sits on top of the bed side. Both rails have part of the grommet rolled under the bed rail exposing the edge of the rail. I called the service department and will be bringing it back for repair next weekend. It is extremely disappointing to have to make the 1.5 hour trip back to the dealer and sit and wait again for the job to be fixed correctly. For the rates being charged (115/hour) the job should be done right the first time. My time is valuable also. More

VERY HAPPY!!! We bought our son his 1st car for college. It was a certified used purchase. The ( SPOT BUY ), which is right now, and takes a minute to complete the We bought our son his 1st car for college. It was a certified used purchase. The ( SPOT BUY ), which is right now, and takes a minute to complete the financing and so on. Over all it was painless. The staff is very nice and the selection is HUGE. We had a slow leak in a tire and call them on it. They said " Just bring it in and we will take care of it." So we did, and they fixed it at no charge. We are VERY HAPPY our son has a dependable car that should last well after college. More

Oil change First service experience with this dealership and found them to be knowledgeable, professional and prompt. While there I also purchased some parts and First service experience with this dealership and found them to be knowledgeable, professional and prompt. While there I also purchased some parts and received the same level of attentiveness and customer service. I would not have a problem recommending them. More