Kings Dodge Chrysler Jeep

Didn't fix problem I made an appointment to weeks prior to the day I was supposed to get a confirmation call I waited finally Friday before I was supposed to drop my ca I made an appointment to weeks prior to the day I was supposed to get a confirmation call I waited finally Friday before I was supposed to drop my car off on Monday I called got no return call I made two calls Monday morning the day I was supposed to drop it off left two messages no response called back a third time and asked to speak to a human not a voicemail at that point the person told me there was no record of my appointment and things went downhill from there I ended up having to bring my car in two days later which was not convenient for me that's why I made the appointment two weeks prior to get the day that I needed. When I picked up my car and got a mile down the road the squeak in the center consul was not gone ..I called Chad who told me that he would pass it on to the service manager and the service manager would call me back I still have not received a call and that was on Friday September 23 Chad has been fabulous it's the rest of the experience that has been abysmal. Chad has been fabulous it's the rest of the experience that has been abysmal I am not impressed with your service department More

AWESOME !!! Not just our sales associate was accommodating but everyone was friendly they spoke to us ask us if we needed anything, they it was really a pleasant Not just our sales associate was accommodating but everyone was friendly they spoke to us ask us if we needed anything, they it was really a pleasant experience. You don't get that experience every where you go. More

Good Service at a Premium Price I brought may car in for a coolant leak. The original diagnosis was that it needed a radiator. The mechanics report was that he had found a leak from I brought may car in for a coolant leak. The original diagnosis was that it needed a radiator. The mechanics report was that he had found a leak from a split heater hose and found "crust" on the radiator.. So, evidently the protocol must be to replace the radiator if a sign of crust appears even if it isn't leaking. I also looked up the average time required to replace a radiator to be 2 hours. I was charged for 4 hours. So my personal summation is that i was overcharged and actually didn't require a radiator. But, it seems as though every thing was done well even if all was not necessary. More

My problem wasn't resolved after a week The service department seems to be overwhelmed. They have made a few personnel changes and that has helped tremendously. I have to say this experience The service department seems to be overwhelmed. They have made a few personnel changes and that has helped tremendously. I have to say this experience was better than previous visits, but my car still isn't fixed. More

Great service This is a great dealership to buy from there staff is great and they have a good selection of cars to choose from at great prices. And they also give This is a great dealership to buy from there staff is great and they have a good selection of cars to choose from at great prices. And they also give you a great offers on your trade in. More

It was such an amazing car shopping trip I would recommend my friends going to see Bill Craig as a sales man .He was very honest & truthful about the cars. Very happy that he was bale to help I would recommend my friends going to see Bill Craig as a sales man .He was very honest & truthful about the cars. Very happy that he was bale to help myself & my mother getting amazing new cars. More

Very friendly and helpful staff. Great experience! Staff was helpful and answered all questions. Salesperson anticipated our needs and wasn't pushy. They made buying a used car a very pleasant exper Staff was helpful and answered all questions. Salesperson anticipated our needs and wasn't pushy. They made buying a used car a very pleasant experience. More

i had a remote start added to my 2016 town and country van chanel elam and chris randall were very helpful in this service transaction. i got my vehicle in and it was finished in a timely manner. i will not ta chanel elam and chris randall were very helpful in this service transaction. i got my vehicle in and it was finished in a timely manner. i will not take my vehicle anywhere but to the dealership when adding such important features or repairs. More

outstanding because this is truly a great place. All of the staff are outstanding. The place was clean, most of all he had the Best Price. because this is truly a great place. All of the staff are outstanding. The place was clean, most of all he had the Best Price. More

Very Nice! Always willing to work with my schedule for oil changes and maintenance on every vehicle I have had there. Sales and Service staff are always on top Always willing to work with my schedule for oil changes and maintenance on every vehicle I have had there. Sales and Service staff are always on top of it and willing to meet your every need. More