Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,311 reviews
great Service advisor was quick and when finish he stated have a great day. Place was clean and has great coffee. Was a great overall experience Service advisor was quick and when finish he stated have a great day. Place was clean and has great coffee. Was a great overall experience More
Vibration in the dash Super Service! Service Center was able to give us an appt with short notice to check out our vehicle before we went on vacation. Excellent Service b Super Service! Service Center was able to give us an appt with short notice to check out our vehicle before we went on vacation. Excellent Service by all - Special Thank you to Craig, our Service Rep! More
Great service with great people. When ever I need things done, oil change, tire rotations or maintenance I am confident that these guys will get it done and it will with great people. When ever I need things done, oil change, tire rotations or maintenance I am confident that these guys will get it done and it will be done right. Thanks fellas. More
Correction of GPS/Cruise control issues with our Ram 2500 The service managers are very willing to engage and support issues with your vehicle. Completeness is where the center fails to fulfill the needs of t The service managers are very willing to engage and support issues with your vehicle. Completeness is where the center fails to fulfill the needs of the consumers. I have several experiences where I have requested that an issue be corrected only to need to return to have the same issue managed at a later date or not have the vehicle completed at the original projected time. More
You people suck! Had my truck for a week with no customer support or explanation of what was wrong. My truck still is not performing as I would expect but par for the Had my truck for a week with no customer support or explanation of what was wrong. My truck still is not performing as I would expect but par for the course for you people because I doubt anything was done to it to fix the problem. Furthermore having people to answer the phone and return messages would have been nice, More
Awesome experience The Service at Kings Dodge was Great. They have a express lane no appointment needed to do oil changes and tire rotation. First come first served w The Service at Kings Dodge was Great. They have a express lane no appointment needed to do oil changes and tire rotation. First come first served which is nice .. they treat you great and give you pointers on saving money for future service ... will be coming back! More
Disappointing. The salesman was great, Gary Warman. The finance guy not so much. It took 5 hours to close the deal and the finance guy Ron Choudury took it upon hims The salesman was great, Gary Warman. The finance guy not so much. It took 5 hours to close the deal and the finance guy Ron Choudury took it upon himself to make the months 75 rather than the 72 agreed upon. He didn't mention it to us at all and I found out he did this when the finance company sent me papers. This cost me an additional $1806.00 That's not a good way to do business. More
Ended Well I ran into issues with my used vehicle purchase within days, but gratefully the dealership corrected the this. Thank you again for your helping with I ran into issues with my used vehicle purchase within days, but gratefully the dealership corrected the this. Thank you again for your helping with this situation. More
Empty tank The purchasing of my used vehicle was pleasant and efficient. Although they deliver my car with an empty tank of gas which was very disappointing to b The purchasing of my used vehicle was pleasant and efficient. Although they deliver my car with an empty tank of gas which was very disappointing to buy a car and then have to drive straight to a gas station More
Customer Service Brought newly purchased vehicle (4 days) in for recall and certification was told would get a rental. Waited for 20 minutes, had to speak with 3 diff Brought newly purchased vehicle (4 days) in for recall and certification was told would get a rental. Waited for 20 minutes, had to speak with 3 different people then was asked if I could wait on car for it would be done in 40 minutes. Ask for rental car since I was on lunch break from work. Received phone call that car was done, went to pick up after work same day. After speaking with service dept. was told car was parked over there....walk through the garage and it's out in parking lot???? Customer would think a company would bring car to you or at the least have someone help you locate alike care as all others in a huge parking lot!!! Took over 4 hours to purchase a certified vehicle, to then learn it was not certified due to a recall. Way to long to do paper work for purchase. More