Kings Dodge Chrysler Jeep
Cincinnati, OH
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Brian Newhouse Power Wagon 2016 Leonard my salesman was outstanding. The gentleman who sold me the warrantee was outstanding. The service department put a nick on my door jamb befo Leonard my salesman was outstanding. The gentleman who sold me the warrantee was outstanding. The service department put a nick on my door jamb before I ever drove my truck, I asked for them to touch it up and was told that they did not do that... I was really mad about that and feel that answer was totally unacceptable!!! Since I am out of state I feel that Chrysler should do something for me on this issue, maybe some type of service coupon or something. More
Poor experience Went for pricing on Dodge Durango. I did find a car I liked and was straight forward in what numbers I needed to purchase. I was also straight forward Went for pricing on Dodge Durango. I did find a car I liked and was straight forward in what numbers I needed to purchase. I was also straight forward in that I was not purchasing until the weekend but was still asked to stick around for finance to run the numbers to see if it was doable. I was kept waiting for nearly 40 minutes with pressure to close or put money down that evening to see if they could meet the price I wanted I finally got fed up and just asked for my keys and left and told them to email me the quote which was 3,000 off the mark. I just don't understand the point of keeping me waiting with my children if your sales people knew they weren't even close on the numbers. I won't be back. Seems pretty underhanded. And just so you know, it wasn't close to being the best quote I have received on a Durango thus far. It wasn't any better than internet quotes I've received so I really feel like I wasted my time driving 40 minutes to your facility. I won't be back. More
great!! Good service , experienced folks . Recommend anyone to go buy or service their vehicles here . They keep my truck in top shape all the time . GREAT ,l Good service , experienced folks . Recommend anyone to go buy or service their vehicles here . They keep my truck in top shape all the time . GREAT ,like Tony the tiger . Ha ha More
Good value for our purchase. No hidden add-on costs Recommend this dealership and our salesman, Derrick Bunger. We are happy with the vehicle so far. Have had it for 5 days. This was a good deal on a Ne Recommend this dealership and our salesman, Derrick Bunger. We are happy with the vehicle so far. Have had it for 5 days. This was a good deal on a New 2016 model in November, with nice incentives. Only downside is that after agreeing on the deal, it took over 4 hours to finish and get us out the door, This occurred even though we had a pre-approved loan with a financial institution before coming into the dealership. More
Fast and efficient service! I was in last week to have my oil changed and tires rotated. The service I was received was exceptional. I was in and out quickly, everything was dis I was in last week to have my oil changed and tires rotated. The service I was received was exceptional. I was in and out quickly, everything was discussed before and after the service was completed. More
Safety recall Went in for a safety recall. The service was done and I was given a rental car at no charge. I also received a very competitive quote for new tires. Went in for a safety recall. The service was done and I was given a rental car at no charge. I also received a very competitive quote for new tires. More
Excellence with class Had a excellent sales rep and everyone else involved that finalized my deal. Drove off with an awesome vehicle !! Time well spent. Met some amazing Had a excellent sales rep and everyone else involved that finalized my deal. Drove off with an awesome vehicle !! Time well spent. Met some amazing people. Looking forward to every maintenance visit. More
Express Lane Oil change and tire rotation Timelines and convenience was great, and the service was very good. I was first in and first out. Will go back for services i do not do myself Timelines and convenience was great, and the service was very good. I was first in and first out. Will go back for services i do not do myself More
electrical problem 2011 Caravan wouldn't start. Got an error message " no bus " I thought it would be an expensive fix. They diagnosed it, and it turned out to be a bad 2011 Caravan wouldn't start. Got an error message " no bus " I thought it would be an expensive fix. They diagnosed it, and it turned out to be a bad battery . They fit me into their schedule to get it done this week which was fantastic. Craig kept me informed about the progress. The cost was a lot less than I thought it would be. As always, they did a great job! More
Took my Jeep for recall work and they always break my car My Jeep had a recall. They took care of the recall part but managed to break another part on my car. This required them ordering the part they broke My Jeep had a recall. They took care of the recall part but managed to break another part on my car. This required them ordering the part they broke and my having to return two weeks later to fix that. They in turn broke something else during that repair which now requires another trip to repair. I finally had to take my vehicle to a local car repair person to fix otherwise my 4WD would not engage. I had to pay for this repair out of my pocket even though this dealership was responsible. I will NEVER go back to this dealership again for anything. More