Kings Dodge Chrysler Jeep
Cincinnati, OH
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Happy Customer The staff were very nice and professional! My sales person Calvin worked hard to get me in my vehicle. Very happy customer would recommend to famil The staff were very nice and professional! My sales person Calvin worked hard to get me in my vehicle. Very happy customer would recommend to family and friends🙂 More
Bait & Switch One sales manager makes the deal, next day a second sales manager changes the deal. Avoid this place if you can because they definitely are not on the One sales manager makes the deal, next day a second sales manager changes the deal. Avoid this place if you can because they definitely are not on the up and up. More
Great service , sales , and parts teams ! If you are looking the best then look no more . They will go above and beyond to make sure everything meets your standards . There is a reason they ha If you are looking the best then look no more . They will go above and beyond to make sure everything meets your standards . There is a reason they have been the premier Jeep dealer in the tri state area More
Came in for a recall on my Wrangler Brad took care of me. Very professional. I had the service appointment date wrong but he handled it with courtesy and got me taken care of. Brad took care of me. Very professional. I had the service appointment date wrong but he handled it with courtesy and got me taken care of. More
Highly Recommended The express lane oil change is totally the way to go! Love it and the staff couldn’t have been any nicer!! I absolutely recommend it! The express lane oil change is totally the way to go! Love it and the staff couldn’t have been any nicer!! I absolutely recommend it! More
Misleading car post and uncaring used car manager Went to look at a 2015 mercedes e350 on the lot. King’s Dogde’s post shows no accidents. I drove 40 miles to come and check it out. Car had obvious fr Went to look at a 2015 mercedes e350 on the lot. King’s Dogde’s post shows no accidents. I drove 40 miles to come and check it out. Car had obvious front passenger impact and someone had spray painted the damaged area with black spray paint (it’s was a steel gray car). This is on a $22k car and a large dealer, not some small flip dealer. There was also a check engine light on. My salesman, doing the right thing, got the used car manager involved. I just want to see if they would repair it and Let me know what the codes were (maybe it was a minor easy repair). Manager greets me and starts off the conversation with the fact that he personally owns 2 AMG mercedes and is a big mercedes guy. He also stated that he personally drove this car for a week. I mentioned the accident and he states that they go off of Carfax, ok.... but you didn’t notice the damage after a week of driving it or mention it in the post? He states that they go over it mechanically though, so I ask why there is a check engine light on? He brushes that aside and then goes into a long talk about its used and used cars will have blemishes. It’s not a blemish, it’s large impact damage on an expensive used sedan! At no point did he apologize for my drive or the misleading information, nor did he care. All I wanted was to see if it was something they were willing to fix and to know what the engine code was. He was not interested in my business. A dealer of this magnitude should strive for excellent customer service, the used car manager severely lacked that. I will not be back to any King’s Dealer. More
Great Sales Dept 2nd auto in the last couple of years. Great selection. Sales team was great. Had Sherry for our sales contact and she made sure we got the best dea 2nd auto in the last couple of years. Great selection. Sales team was great. Had Sherry for our sales contact and she made sure we got the best deal possible. See you for our next auto More
Great service dept. Chanel did a great job expediting my service visit. She made sure that I was comfortable during my short wait and explained the services on checkout. Chanel did a great job expediting my service visit. She made sure that I was comfortable during my short wait and explained the services on checkout. The Kings’s service department has always done a great job handling my Grand Cherokee but has gotten even better with my last few visits. More
Great Experience! Rich was great to work with......Professional, Friendly and patient with a high maintenance buyer! I would highly recommended working with this group Rich was great to work with......Professional, Friendly and patient with a high maintenance buyer! I would highly recommended working with this group of professionals! More
Service experience Brian kept me informed as to time and what was being done. Brian also included the recall piece which saved me a trip back. The "greeter gentleman"was Brian kept me informed as to time and what was being done. Brian also included the recall piece which saved me a trip back. The "greeter gentleman"was very kind and helpful. More