Kings Dodge Chrysler Jeep

Oil Change I was promised free oil changes when I purchased my Chrysler 300. Of course I though I would be given the run around. It was far from it! Excellent I was promised free oil changes when I purchased my Chrysler 300. Of course I though I would be given the run around. It was far from it! Excellent service and prompt timing! A plus work! More

Excellent service team Fast, efficient and thorough service. Craig Ditmer and the team went above my expectations. Very pleased with the service experience. I will lease fro Fast, efficient and thorough service. Craig Ditmer and the team went above my expectations. Very pleased with the service experience. I will lease from this Jeep dealer again in another few months. More

Great customer service. Needed a car that day and was given some great options in my price range. Also, got a great deal on the car I really wanted amoung other add-on's. I w Needed a car that day and was given some great options in my price range. Also, got a great deal on the car I really wanted amoung other add-on's. I would recommend this dealership to anyone looking for a great valued car, as well as the dealer Orion. He helped me a lot and sold me a great car. More

Great experience!! Such a great experience buying at Kings Chrysler/Dodge/Jeep!! I absolutely dread buying cars but this was so pain-free. We will be back!! Thank you, R Such a great experience buying at Kings Chrysler/Dodge/Jeep!! I absolutely dread buying cars but this was so pain-free. We will be back!! Thank you, Rich, for an easy and enjoyable experience!! More

Salesman- yes finance- no I bought a 2017 Jeep Cherokee limited from Mike Nolan. Mike was such a great salesman who was willing to listen to our wants/needs and produce the per I bought a 2017 Jeep Cherokee limited from Mike Nolan. Mike was such a great salesman who was willing to listen to our wants/needs and produce the perfect car! Aneese was the finance manager who completed all of our documentation. Aside from being pushy with warranty plans, Aneese was degrading, rude, and condescending throughout the entire time. Not only was the night that we bought the car horrible with Aneese, he called me 5 days later to inform me that he had me sign the wrong warranty paperwork and demanded that I return to the dealership "because it shouldn't be too difficult to make it." Aneese didn't offer to meet me or even bother asking if I could make it, he just assumed that I could. Aneese had us sign a certified pre owned vehicle warranty rather than a new car warranty. Aneese didn't even apologize for his mistake. Overall, Kings was super easy to work with but I would not recommend Aneese as your finance manager. More

Wasted time Showed up 30 minutes prior to scheduled appointment for a recall repair. The repair said 2 hours maybe a little more. No problem. But when almost 5 ho Showed up 30 minutes prior to scheduled appointment for a recall repair. The repair said 2 hours maybe a little more. No problem. But when almost 5 hours past of me waiting in the waiting room, xxx? I went to check on it. The only advisor that was there wasn't there when I got there. HE was nice and polite. No other service advisors or service manager could be found. The gentleman helped me locate my Jeep. Come to find out, it was finished hours ago, again, xxx? NO ONE came to let me know it was finished. I wasted 2 1/2 hours that I can't get back, I even missed a doctors appointment because NONE of your people ever cared enough to let me know mine was finished. This was the second time I wasn't notified when my Jeep was finished. First time was for my first free oil change. I had to go ask after 2 hours of waiting. I will never return to there for any service. I will not recommend anyone else to go there for service. The service department severely lacks in customer service. As for the ratings, the 5 stars that I left blank are due to the fact that I felt like rating wasn't high enough to be a poor. I had to give you a poor on the overall rating against my better judgment. The rating was less than poor. More

Good Experience, Fair Price Had a pretty good experience. I had researched the car I wanted, and used the website to evaluate my car. All went well, although there was initially Had a pretty good experience. I had researched the car I wanted, and used the website to evaluate my car. All went well, although there was initially a discrepancy between the value of my trade in they gave me through the website (actually KBB that you access through their website) and the value they offered me at the dealership upon the closing of the deal. All sorted and the deal went through. They were very helpful post-sale as well with explanations and even coming by the house to pick up the spare top for the Jeep I traded in. All told, a far superior experience to the last time I bought a Jeep at another dealership, and left satisfied. FYI I had been using their service department for my old Jeep and had been very satisfied which lead me there when I was thinking of a replacement. More

Good professional experience. Thank you to Bob and Anees. I spent very little time at the dealership signing the deal and taking delivery of my vehicle. I really appreciate the res Thank you to Bob and Anees. I spent very little time at the dealership signing the deal and taking delivery of my vehicle. I really appreciate the respect for my time. Both made my experience at KCJD a very good one. I look forward to doing future business with them. Thank you More

Great Service My 3 month old Wrangler started smoking and leaking antifreeze. Took it to the service department and unfortunately they were very busy, so I had to l My 3 month old Wrangler started smoking and leaking antifreeze. Took it to the service department and unfortunately they were very busy, so I had to leave it there. They did give me a rental. With the exception that it took a couple days to repair (bad seal), the service was excellent. Craig was very professional, helpful and friendly. Thank you. More

RAM 2500 From when we walked in the door til I picked the truck up the following evening the service and customer care were excellent. Bill helped us find exac From when we walked in the door til I picked the truck up the following evening the service and customer care were excellent. Bill helped us find exactly, and I mean exactly, what we were looking for at a price we were prepared to pay. Perfect! Andrew was also very informative and thorough. More